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Hi, I’m Heidi Luk. I’m an international student from Hong Kong currently living in Edmonton, Alberta, pursuing a Bachelor of Professional Communication at MacEwan University with a minor in Design Magazine Writing. I grew up in a mix of Chinese and Western cultures and I’m fluent in both Chinese and English. I’m known for strong communication, friendly customer service, and the ability to juggle multiple tasks in fast-paced environments, like retail, while staying organized and detail-oriented.…Hi, I’m Heidi Luk. I’m an international student from Hong Kong currently living in Edmonton, Alberta, pursuing a Bachelor of Professional Communication at MacEwan University with a minor in Design Magazine Writing. I grew up in a mix of Chinese and Western cultures and I’m fluent in both Chinese and English. I’m known for strong communication, friendly customer service, and the ability to juggle multiple tasks in fast-paced environments, like retail, while staying organized and detail-oriented.

Heidi Luk

Social Media Manager, Designer, Graphic Designer, +6

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Hi, I’m Heidi Luk. I’m an international student from Hong Kong currently living in Edmonton, Alberta, pursuing a Bachelor of Professional Communication at MacEwan University with a minor in Design Magazine Writing. I grew up in a mix of Chinese and Western cultures and I’m fluent in both Chinese and English. I’m known for strong communication, friendly customer service, and the ability to juggle multiple tasks in fast-paced environments, like retail, while staying organized and detail-oriented.…Hi, I’m Heidi Luk. I’m an international student from Hong Kong currently living in Edmonton, Alberta, pursuing a Bachelor of Professional Communication at MacEwan University with a minor in Design Magazine Writing. I grew up in a mix of Chinese and Western cultures and I’m fluent in both Chinese and English. I’m known for strong communication, friendly customer service, and the ability to juggle multiple tasks in fast-paced environments, like retail, while staying organized and detail-oriented.

Available to hire

Hi, I’m Heidi Luk. I’m an international student from Hong Kong currently living in Edmonton, Alberta, pursuing a Bachelor of Professional Communication at MacEwan University with a minor in Design Magazine Writing. I grew up in a mix of Chinese and Western cultures and I’m fluent in both Chinese and English. I’m known for strong communication, friendly customer service, and the ability to juggle multiple tasks in fast-paced environments, like retail, while staying organized and detail-oriented.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Chinese

Fluent

Work Experience

Magazine Writer at EDGY TV

June 29, 2024 - August 29, 2024

In addition to writing engaging and edgy TV magazine content, I was responsible for researching and refreshing Asian culture, pitching story ideas, and writing articles that resonated with modern audiences. The role required transforming screeners, interviews, and pop-culture developments into sharp, deadline-driven articles, leveraging my extensive cultural background. This position demanded cultural awareness and excellent written communication in English to deliver timely, compelling stories across digital platforms.

TV Magazine Content Contributor at GYTV

June 1, 2024 - Present

Wrote engaging and edgy TV magazine content; conducted research on Asian culture, pitched story ideas, and authored articles resonating with modern audiences; transformed screeners, interviews, and pop-culture developments into sharp, deadline-driven articles.

Freelance Content Creator at Self-employed / Freelance

January 1, 2021 - Present

Takes videos and photos of daily life in Canada and shares them with a Hong Kong audience on Instagram; creates engaging digital content for cross-cultural audiences.

Freelance Content Creator at Self-Employed

January 1, 2021 - Present

Freelance content creation including video and photo content and social media posts; manages daily tasks for personal brand; collaborates with clients; uses English and Chinese to communicate; shares daily life on Instagram.

Customer Assistant at 7-Eleven

January 1, 2019 - January 1, 2021

Continued providing customer service and support in a busy retail setting, maintaining stock levels, shelf displays, and store hygiene. Collaborated with colleagues to ensure smooth operations and positive customer experiences.

Customer Assistant at 7-Eleven

January 1, 2017 - January 1, 2018

Handled daily store operations, inventory control, visual merchandising, and cleaning. Responded to customer inquiries, assisted with the hot bar area, and supported team members across shifts. Demonstrated strong Chinese and English communication and multitasking skills in a fast-paced retail environment.

Customer Assistant at 7-Eleven

December 31, 2016 - December 30, 2018

Delivered customer service, assisted customers, managed daily store operations including inventory control, store displays, cleaning, resource allocation, and responding to customer inquiries; handled the Hotshot area providing local food.