Hi, I'm Heikel Sultan Kasogi, a hospitality professional with hands-on experience in restaurant management and office administration across Italy and Indonesia. I thrive in dynamic teams and enjoy creating positive guest experiences, resolving conflicts, and coordinating operations to keep things running smoothly. I'm eager to develop my leadership, communication, and problem-solving skills further and contribute to a team and organization that values collaboration and positive impact.

Heikel Sultan Kasogi

Hi, I'm Heikel Sultan Kasogi, a hospitality professional with hands-on experience in restaurant management and office administration across Italy and Indonesia. I thrive in dynamic teams and enjoy creating positive guest experiences, resolving conflicts, and coordinating operations to keep things running smoothly. I'm eager to develop my leadership, communication, and problem-solving skills further and contribute to a team and organization that values collaboration and positive impact.

Available to hire

Hi, I’m Heikel Sultan Kasogi, a hospitality professional with hands-on experience in restaurant management and office administration across Italy and Indonesia. I thrive in dynamic teams and enjoy creating positive guest experiences, resolving conflicts, and coordinating operations to keep things running smoothly.

I’m eager to develop my leadership, communication, and problem-solving skills further and contribute to a team and organization that values collaboration and positive impact.

See more

Experience Level

Intermediate

Language

Indonesian
Fluent
English
Advanced

Work Experience

Restaurant Manager at Historia La Rete & Pizzeria
May 1, 2024 - September 1, 2025
Oversaw overall quality of food and service, built team morale, and resolved conflicts. Welcomed guests and ensured a positive dining experience. Handled complaints and reviews, resolved guest issues, and contributed to menu development. Led leadership, interpersonal communication, organization, and problem-solving to support the restaurant’s success.
Administrative Officer / Office Administrator at CV Dengan Niat Baik
March 1, 2021 - November 1, 2023
Managed and archived company documents (incoming/outgoing letters and important files), created and recorded administrative reports, and supported smooth daily office operations. Coordinated with other departments to ensure Administration runs well.

Education

Bachelor of Economics at University of Langlangbuana
January 1, 2013 - January 1, 2017
High School at Bandung (SMA 40-1 Bandung)
January 1, 2009 - January 1, 2011

Qualifications

Entrepreneurship Laboratory Practicum Activities
January 1, 2015 - December 23, 2025
Institute for Research and Community Service Certification
January 1, 2016 - December 23, 2025

Industry Experience

Travel & Hospitality, Professional Services, Education

Experience Level

Intermediate

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