Available to hire
Hi, I’m Heikel Sultan Kasogi, a hospitality professional with hands-on experience in restaurant management and office administration across Italy and Indonesia. I thrive in dynamic teams and enjoy creating positive guest experiences, resolving conflicts, and coordinating operations to keep things running smoothly.
I’m eager to develop my leadership, communication, and problem-solving skills further and contribute to a team and organization that values collaboration and positive impact.
Experience Level
Expert
Intermediate
Language
Indonesian
Fluent
English
Advanced
Work Experience
Restaurant Manager at Historia La Rete & Pizzeria
May 1, 2024 - September 1, 2025Oversaw overall quality of food and service, built team morale, and resolved conflicts. Welcomed guests and ensured a positive dining experience. Handled complaints and reviews, resolved guest issues, and contributed to menu development. Led leadership, interpersonal communication, organization, and problem-solving to support the restaurant’s success.
Administrative Officer / Office Administrator at CV Dengan Niat Baik
March 1, 2021 - November 1, 2023Managed and archived company documents (incoming/outgoing letters and important files), created and recorded administrative reports, and supported smooth daily office operations. Coordinated with other departments to ensure Administration runs well.
Education
Bachelor of Economics at University of Langlangbuana
January 1, 2013 - January 1, 2017High School at Bandung (SMA 40-1 Bandung)
January 1, 2009 - January 1, 2011Qualifications
Entrepreneurship Laboratory Practicum Activities
January 1, 2015 - December 23, 2025Institute for Research and Community Service Certification
January 1, 2016 - December 23, 2025Industry Experience
Travel & Hospitality, Professional Services, Education
Experience Level
Expert
Intermediate
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