HE

Helene Espejo

Available to hire

I’m a freelance Virtual Assistant and copywriter with a strong background in back-office support, customer and program administration, and digital learning.

About

I’m a freelance Virtual Assistant and copywriter with a strong background in back-office support, customer and program administration, and digital learning. Over the years, I’ve helped organizations stay organized and customer-ready by managing email and calendars, maintaining CRM and data, handling invoices and documents, and supporting day-to-day operations.

I also support content creation and training projects—editing program descriptions and announcements, creating and updating e-learning modules, and producing or supporting podcast and training video materials. I enjoy working independently with a structured approach, and I’m available for remote, project-based collaboration on an invoice basis.

  • Joined September 2026

Languages

  • GermanFluent
  • FrenchAdvanced
  • EnglishAdvanced
  • Spanish; CastilianBeginner
  • KoreanBeginner

Industry experience

  • Education
  • Professional Services
  • Retail
  • Financial Services
  • Media & Entertainment

Projects · 1

Work experience· 7 roles

Freelance Virtual Assistant & Copywriter · Mirae WorthJan 2026 – Present · 11 mos

Project-based remote support focused on copywriting, content creation, and virtual assistance. I collaborate flexibly on an invoice basis while developing and positioning my freelance service offering.

Program Coordinator - Diploma Program in Auditing & Digital LearningJul 2017 – Present · 9 yrs 5 mos

Coordinate and provide administrative support for the diploma program, including scheduling and room bookings. Maintain CRM data and manage customer administration. Support accounts receivable/payable, prepare invoices, and update program materials such as descriptions, course announcements, and registration forms. Create and edit e-learning modules as well as podcasts and training video materials; manage the learning platform. Train lecturers for online teaching, organize digital assessments, and support the end-to-end learning administration.

Legal Assistant · REETZ SOHM RechtsanwälteJun 2016 – May 2017 · 1 yr

Provided administrative support including deadline tracking, file management, and mail handling. Coordinated appointments and supported clients, including preliminary accounting tasks. Supported accounts receivable/payable, invoicing, and client data management in WinJur, and assisted attorneys with organizational and administrative duties.

Office Assistant · CREA SWISS AGOct 2015 – May 2016 · 8 mos
Commercial Administration Intern · CREA SWISS AGJan 2014 – Sep 2015 · 1 yr 9 mos
Commercial Administration Intern · Conu CompanyNov 2013 – Dec 2013 · 2 mos
Retail Sales Specialist (80%) · Grünlicht, WinterthurJul 2013 – Oct 2013 · 4 mos

Education· 6

Bachelor of Arts in Business Administration · Robert Gordon University2020 – 2021
Diploma in Business Administration (BVS) · Zurich2019 – 2020
Higher Business Diploma · Technische Kaderleute, ortega Bildungszentrum Wil AG2015 – 2016
Commercial Diploma · ortega Bildungszentrum Wil AG2015 – 2016

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