Helen Mirna Vučić

Available to hire

I'm an open, communicative young person with a serious approach to work. In my free time I read, write, cook and enjoy the great outdoors - but my biggest passions are music and video games.

About

I’m an open, communicative young person with a serious approach to work.

In my free time I read, write, cook and enjoy the great outdoors - but my biggest passions are music and video games. I’d love my work to be meaningful, interesting, dynamic and exciting, with opportunities for growth.

  • 3 years' experience
  • Joined November 2025

Skills· 1

Languages

  • EnglishFluent
  • GermanBeginner
  • CroatianFluent

Industry experience

  • Retail
  • Travel & Hospitality
  • Media & Entertainment

More experts in Zagreb, Croatia

Work experience· 8 roles

Web-shop Administrator · Gemma MG d.o.o.Jan 2025 – Jan 2025 · 1 mo

Managed web shop operations; communicated with customers in English via chat, handled customer care, troubleshooting, onboarding and retention.

Shop Shift Manager · Casual RestaurantDec 2023 – Dec 2023 · 1 mo

All day-to-day operations, staff scheduling, supply orders, menu updates, and social media.

Customer Care Specialist · Lah Lah Land d.o.o.Jan 2022 – Nov 2025 · 3 yrs 11 mos

Provided support to US customers via phone, email and chat; onboarding new users, resolving issues and retention.

Casual Restaurant ManagerDec 2021 – Dec 2021 · 1 mo
Designer Accessory Shop Manager · Accessory ShopDec 2019 – Dec 2019 · 1 mo
Customer Care Specialist · Hello Fresh US via Meritus PlusDec 2018 – Dec 2018 · 1 mo
Waiter and Sommellier · Hello Fresh US via Meritus PlusDec 2017 – Dec 2017 · 1 mo
Shop Assistant · Soho Gift GalleryDec 2016 – Dec 2016 · 1 mo

Education

Hotel & Tourism Technician (4-year high school program) · High School for Hospitality & Tourism2030 – 2018
Qualified Chef (3-year high school program) · Culinary School2030 – 2016

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