I'm an open, communicative young person with a serious approach to work. In my free time I read, write, cook and enjoy the great outdoors - but my biggest passions are music and video games. I'd love my work to be meaningful, interesting, dynamic and exciting, with opportunities for growth.…

Helen Mirna Vučić

I'm an open, communicative young person with a serious approach to work. In my free time I read, write, cook and enjoy the great outdoors - but my biggest passions are music and video games. I'd love my work to be meaningful, interesting, dynamic and exciting, with opportunities for growth.…

Available to hire

I’m an open, communicative young person with a serious approach to work.

In my free time I read, write, cook and enjoy the great outdoors - but my biggest passions are music and video games. I’d love my work to be meaningful, interesting, dynamic and exciting, with opportunities for growth.

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Skills

Experience Level

Copywriting
Intermediate

Language

English
Fluent
German
Beginner
Croatian
Fluent

Work Experience

Web-shop Administrator at Gemma MG d.o.o.
January 1, 2025 - January 1, 2025
Managed web shop operations; communicated with customers in English via chat, handled customer care, troubleshooting, onboarding and retention.
Customer Care Specialist at Lah Lah Land d.o.o.
January 1, 2022 - November 10, 2025
Provided support to US customers via phone, email and chat; onboarding new users, resolving issues and retention.
Designer Accessory Shop Manager at Accessory Shop
December 31, 2019 - December 31, 2019
Managed the designer accessory shop; oversaw merchandising, inventory and staff.
Shop Shift Manager at Casual Restaurant
December 31, 2023 - December 31, 2023
All day-to-day operations, staff scheduling, supply orders, menu updates, and social media.
Waiter and Sommellier at Hello Fresh US via Meritus Plus
December 31, 2017 - December 31, 2017
Restaurant service and sommellier duties.
Shop Assistant at Soho Gift Gallery
December 31, 2016 - December 31, 2016
Assisted in daily retail operations, customer service and showroom tasks.
Casual Restaurant Manager
December 31, 2021 - December 31, 2021
All day-to-day operations; customer service; staffing and administration.
Customer Care Specialist at Hello Fresh US via Meritus Plus
December 31, 2018 - December 31, 2018
Customer support via phone, email and chat; onboarding new users; issue resolution; retention.

Education

Hotel & Tourism Technician (4-year high school program) at High School for Hospitality & Tourism
January 11, 2030 - January 1, 2018
Qualified Chef (3-year high school program) at Culinary School
January 11, 2030 - January 1, 2016

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Travel & Hospitality, Media & Entertainment

Skills

Experience Level

Copywriting
Intermediate