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UX designer with a background in architecture and account management. Recently achieved a Professional Diploma in UX Design, bringing a combination user-centred design thinking, commercial awareness, and client relationship management. Worked closely with customers and stakeholders to understand needs, solve problems, and deliver effective solutions, now looking to expand these skills by contributing to a collaborative UX design team.…UX designer with a background in architecture and account management. Recently achieved a Professional Diploma in UX Design, bringing a combination user-centred design thinking, commercial awareness, and client relationship management. Worked closely with customers and stakeholders to understand needs, solve problems, and deliver effective solutions, now looking to expand these skills by contributing to a collaborative UX design team.

Hope Dabernig

UX Designer, Architect, Graphic Designer

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UX designer with a background in architecture and account management. Recently achieved a Professional Diploma in UX Design, bringing a combination user-centred design thinking, commercial awareness, and client relationship management. Worked closely with customers and stakeholders to understand needs, solve problems, and deliver effective solutions, now looking to expand these skills by contributing to a collaborative UX design team.…UX designer with a background in architecture and account management. Recently achieved a Professional Diploma in UX Design, bringing a combination user-centred design thinking, commercial awareness, and client relationship management. Worked closely with customers and stakeholders to understand needs, solve problems, and deliver effective solutions, now looking to expand these skills by contributing to a collaborative UX design team.

Available to hire

UX designer with a background in architecture and account management. Recently achieved a Professional Diploma in UX Design, bringing a combination user-centred design thinking, commercial awareness, and client relationship management.

Worked closely with customers and stakeholders to understand needs, solve problems, and deliver effective solutions, now looking to expand these skills by contributing to a collaborative UX design team.

Skills

Experience Level

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

Work Experience

RTM & Growth Lead at Nice Drinks

September 1, 2022 - December 11, 2025

- Managed a portfolio of key customer accounts totalling £400k, including Twickenham Stadium, Lord’s Cricket & Manchester City FC: building long-term relationships and identifying customer needs, pain points, and opportunities for growth. - Analysed customer feedback and sales data to identify trends and opportunities for optimising sales. - Worked cross-functionally with operations, marketing, and leadership teams to improve customer experiences and internal processes. - Contributed up to 40% growth YoY for key customers through proactive account management and new business acquisition.

Key Account Manager at Nice Drinks

July 1, 2022 - September 1, 2022

- Managed a portfolio of key customers worth +£300k - Brought St Austell Brewery on board with their festival customers, and huge opportunity for growth.

Sales Manager at Nice Drinks

June 1, 2021 - July 1, 2022

-Outreach to new business customers, account management & working closely with Co-Founders to shape the ‘start up’ sales strategy at Nice

Customer Assistant at Sainsbury's

October 1, 2019 - June 1, 2021

- Worked part-time alongside completing a Master's degree.

Architectural Assistant at Jonathan Clark Architects

September 1, 2017 - June 1, 2018

- Produced & presented research, design proposals & rendered drawings to the team for residential and commercial projects. - Conducted user and site research to inform design decisions.