A selection of the work I produced in my student projects focusing on airline apps.
- UX Designer
UX designer with a background in architecture and account management.
UX designer with a background in architecture and account management. Recently achieved a Professional Diploma in UX Design, bringing a combination user-centred design thinking, commercial awareness, and client relationship management.
Worked closely with customers and stakeholders to understand needs, solve problems, and deliver effective solutions, now looking to expand these skills by contributing to a collaborative UX design team.
A selection of the work I produced in my student projects focusing on airline apps.
- Managed a portfolio of key customer accounts totalling £400k, including Twickenham Stadium, Lord’s Cricket & Manchester City FC: building long-term relationships and identifying customer needs, pain points, and opportunities for growth. - Analysed customer feedback and sales data to identify trends and opportunities for optimising sales. - Worked cross-functionally with operations, marketing, and leadership teams to improve customer experiences and internal processes. - Contributed up to 40% growth YoY for key customers through proactive account management and new business acquisition.
- Managed a portfolio of key customers worth +£300k - Brought St Austell Brewery on board with their festival customers, and huge opportunity for growth.
-Outreach to new business customers, account management & working closely with Co-Founders to shape the ‘start up’ sales strategy at Nice
2:1
Merit
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