Customer-focused hospitality and marketing professional with experience supporting guest experiences in fast-paced service environments. Skilled in POS workflows, order accuracy, and maintaining clean, efficient operations while communicating clearly with customers and team members. Currently pursuing an AAS in Marketing and Design (May 2026) with HubSpot Academy certifications in Social Media, Content Marketing, and Digital Marketing. Combines people-first service strengths with growing digital marketing and content skills to help brands connect with audiences and drive results.

Isabelle Halgrimson

Customer-focused hospitality and marketing professional with experience supporting guest experiences in fast-paced service environments. Skilled in POS workflows, order accuracy, and maintaining clean, efficient operations while communicating clearly with customers and team members. Currently pursuing an AAS in Marketing and Design (May 2026) with HubSpot Academy certifications in Social Media, Content Marketing, and Digital Marketing. Combines people-first service strengths with growing digital marketing and content skills to help brands connect with audiences and drive results.

Available to hire

Customer-focused hospitality and marketing professional with experience supporting guest experiences in fast-paced service environments. Skilled in POS workflows, order accuracy, and maintaining clean, efficient operations while communicating clearly with customers and team members.

Currently pursuing an AAS in Marketing and Design (May 2026) with HubSpot Academy certifications in Social Media, Content Marketing, and Digital Marketing. Combines people-first service strengths with growing digital marketing and content skills to help brands connect with audiences and drive results.

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Work Experience

Server at Foley Family Restaurant
September 1, 2025 - Present
Takes and routes customer orders to the kitchen for accurate, timely preparation. Uses a point-of-sale system to provide accurate checks and collect correct payments. Manages customer flow to minimize wait times and completes closing tasks efficiently with coworkers after service ends.
Camp Counselor at YMCA (St. Cloud)
May 1, 2025 - August 31, 2025
Lead campers through daily activities while ensuring they are safe and having fun. Document camper behavior when needed for communication at home. Provide rewards for good behavior to encourage positive interactions among campers.
Camp Counselor at YMCA
May 1, 2025 - August 31, 2025
Leads campers through activities while prioritizing safety and fun. Documents camper behaviors when needed for communication with families. Rewards positive behavior to encourage a positive environment for the entire group.
Crew Leader at Cold Stone Creamery (Sartell)
April 1, 2024 - May 31, 2025
Delegate tasks to team members to keep shifts running smoothly and ensure closing tasks are completed on time. Prepare and complete customer orders accurately and efficiently. Creatively decorate cakes as needed while following corporate standards for regular cakes.
Crew Leader at Cold Stone Creamery
April 1, 2024 - May 31, 2025
Delegates shift tasks to team members to keep operations running smoothly and ensure closing is completed on time. Completes orders accurately and efficiently. Decorates cakes when required while maintaining corporate standards for regular products.
Barista at Brewed Gems
January 1, 2024 - Present
Accurately takes customer orders and prepares drinks to company standards. Maintains store cleanliness by washing dishes and following deep-cleaning instructions for equipment. Monitors and stocks ingredients while ensuring items stay within expiration guidelines.
Front Desk Associate at Massage Envy (St. Cloud)
February 1, 2023 - November 30, 2023
Communicate service benefits to clients to encourage memberships. Document client interactions via notes to improve continuity between front desk staff and locations. Assist with check-in and check-out, and reschedule appointments based on recommendations from service providers to support scheduling.
Front Desk Associate at Massage Envy
February 1, 2023 - November 30, 2023
Communicates service benefits to clients and helps drive membership sign-ups. Documents interactions through notes to improve continuity between front-desk associates and other locations. Assists guests with check-in/check-out, rescheduling appointments based on provider recommendations, and supports a clean facility for client and therapist safety.

Education

AAS in Marketing and Design at St. Cloud Technical and Community College
January 11, 2030 - May 1, 2026
AAS in Marketing and Design at St. Cloud Technical and Community College
January 1, 2024 - May 1, 2026

Qualifications

Social Media, HubSpot Academy
January 1, 2025 - December 31, 2025
Content Marketing, HubSpot Academy
January 1, 2025 - December 31, 2025
Digital Marketing, HubSpot Academy
January 1, 2025 - December 31, 2025
Digital Marketing, Stukent
January 1, 2025 - December 31, 2025
Soft Skills, Stukent
January 1, 2025 - December 31, 2025
Social Media (HubSpot Academy)
January 1, 2025 - July 16, 2026
Content Marketing (HubSpot Academy)
January 1, 2025 - July 16, 2026
Digital Marketing (HubSpot Academy)
January 1, 2025 - July 16, 2026
Digital Marketing (Stukent)
January 1, 2025 - July 16, 2026

Industry Experience

Retail, Education, Travel & Hospitality, Non-Profit Organization