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I am Ian Amukowa Mboya, a versatile IT and digital solutions specialist with over three years of hands-on experience in e-commerce administration, product management, copywriting, and SEO. I focus on optimizing product listings, content quality, and conversion rates while building scalable digital strategies. Based in Nairobi, Kenya, I lead cross-functional teams to revamp websites, implement secure payment and CRM workflows, and leverage analytics to boost traffic and engagement. I thrive on turning data into actionable improvements and collaborating across technical and non-technical teams.…I am Ian Amukowa Mboya, a versatile IT and digital solutions specialist with over three years of hands-on experience in e-commerce administration, product management, copywriting, and SEO. I focus on optimizing product listings, content quality, and conversion rates while building scalable digital strategies. Based in Nairobi, Kenya, I lead cross-functional teams to revamp websites, implement secure payment and CRM workflows, and leverage analytics to boost traffic and engagement. I thrive on turning data into actionable improvements and collaborating across technical and non-technical teams.

Ian Amukowa Mboya

Web Developer, Copywriter, Data Analyst, +5

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I am Ian Amukowa Mboya, a versatile IT and digital solutions specialist with over three years of hands-on experience in e-commerce administration, product management, copywriting, and SEO. I focus on optimizing product listings, content quality, and conversion rates while building scalable digital strategies. Based in Nairobi, Kenya, I lead cross-functional teams to revamp websites, implement secure payment and CRM workflows, and leverage analytics to boost traffic and engagement. I thrive on turning data into actionable improvements and collaborating across technical and non-technical teams.…I am Ian Amukowa Mboya, a versatile IT and digital solutions specialist with over three years of hands-on experience in e-commerce administration, product management, copywriting, and SEO. I focus on optimizing product listings, content quality, and conversion rates while building scalable digital strategies. Based in Nairobi, Kenya, I lead cross-functional teams to revamp websites, implement secure payment and CRM workflows, and leverage analytics to boost traffic and engagement. I thrive on turning data into actionable improvements and collaborating across technical and non-technical teams.

Available to hire

I am Ian Amukowa Mboya, a versatile IT and digital solutions specialist with over three years of hands-on experience in e-commerce administration, product management, copywriting, and SEO. I focus on optimizing product listings, content quality, and conversion rates while building scalable digital strategies.

Based in Nairobi, Kenya, I lead cross-functional teams to revamp websites, implement secure payment and CRM workflows, and leverage analytics to boost traffic and engagement. I thrive on turning data into actionable improvements and collaborating across technical and non-technical teams.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Swahili

Fluent

Work Experience

Team Leader, Website Development, Monetization & Digital Strategy at Leading Women Of Africa 2025

February 1, 2025 - Present

Led technical revamp of two corporate websites with responsive design, optimized product listings, and SEO-driven content; implemented secure checkout (WooCommerce, PayFast, PayPal, Flutterwave & Direct Pay) and membership automation; developed digital strategies to boost traffic, SEO ranking, and user conversion; created CRM framework to streamline communication, segmentation, and lead tracking; managed a cross-functional technical team (SEO, forms, backend) delivering high-priority launches on deadline; ensured secure data handling and client confidentiality in support and troubleshooting (profile signup and payments).

Software Tester (Freelance) at Test IO

January 1, 2024 - December 31, 2024

Executed exploratory and structured test cases across web and mobile applications for e-commerce platforms; reported bugs with detailed steps, screenshots, and environment details via bug-tracking platforms; evaluated usability and performance issues to improve end-user experience; collaborated closely with technical teams.

Application & System Support Technician (E-commerce) at Omnibiz Africa

January 1, 2023 - December 31, 2025

Maintained product and stock databases, ensuring accurate product listings and inventory visibility; worked across ERP systems to support real-time inventory accuracy and smooth e-commerce order flows; assisted in content and product data validation for digital storefronts and retailer portals.

Freelance Copywriter & SEO Specialist at Self-employed

January 1, 2022 - December 31, 2023

Produced product copywriting and optimized listings for SMEs in retail and beauty sectors; conducted keyword research and implemented SEO best practices for improved search rankings; ensured content met readability, accuracy, and branding standards.

Project Manager at Ngao Foundation

January 1, 2017 - Present

Oversee project lifecycles including procurement, execution, and stakeholder coordination; trained community at large on how to use technology in various projects.