ianys

Member Service Executive at Institute of Singapore Chartered Accountants (ISCA)

Modernized administrative processes by digitizing legacy paper-based methods and provided real-time support for members’ technical and regulatory queries via phone and in-person interactions.

Senior Executive at Singapore Institute of Legal Education (SILE)

Designed and produced infographic and explainer content including video and slide decks, turning dense regulatory requirements into digestible CPD materials. Planned outreach content and adapted explanations for different audiences (e.g., practicing lawyers and event stakeholders) without requiring readers to go through full legislation. Supported stakeholder communications by answering varied technical and regulatory queries, strengthening skills in clear writing, audience adaptation, and empathy.

Corporate Communications (Temporary) at Singapore Academy of Law

Supported preservation of oral history by editing and summarizing transcribed audio recordings of Singapore’s pioneer lawyers. Wrote articles for digital platforms, including content promoting corporate support of rehabilitation for ex-offenders.

Executive at Singapore Institute of Legal Education (SILE)

Contributed to CPD communications by creating and producing multimedia assets—visuals, explainers, and deck content—using tools such as Adobe Illustrator and Canva, and audio recording apps. Helped structure and deliver outreach materials to make regulatory updates understandable for legal professionals and related event stakeholders.