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I am an experienced Senior Business Analyst and QA professional who thrives on turning complex business needs into reliable, user-friendly systems. I specialize in requirements analysis, UAT, and business readiness within financial services and telecommunications, collaborating with cross-functional teams to deliver measurable service improvements. Known for establishing quality standards that reduce production defects and for integrating accessibility considerations to create inclusive solutions, I enjoy bridging business and technology, translating intricate processes into actionable requirements, and mentoring teams to deliver high-quality releases.…I am an experienced Senior Business Analyst and QA professional who thrives on turning complex business needs into reliable, user-friendly systems. I specialize in requirements analysis, UAT, and business readiness within financial services and telecommunications, collaborating with cross-functional teams to deliver measurable service improvements. Known for establishing quality standards that reduce production defects and for integrating accessibility considerations to create inclusive solutions, I enjoy bridging business and technology, translating intricate processes into actionable requirements, and mentoring teams to deliver high-quality releases.

Ifeoma Glory Ujomor

QA Engineer, Data Scientist, AI Engineer, +4

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I am an experienced Senior Business Analyst and QA professional who thrives on turning complex business needs into reliable, user-friendly systems. I specialize in requirements analysis, UAT, and business readiness within financial services and telecommunications, collaborating with cross-functional teams to deliver measurable service improvements. Known for establishing quality standards that reduce production defects and for integrating accessibility considerations to create inclusive solutions, I enjoy bridging business and technology, translating intricate processes into actionable requirements, and mentoring teams to deliver high-quality releases.…I am an experienced Senior Business Analyst and QA professional who thrives on turning complex business needs into reliable, user-friendly systems. I specialize in requirements analysis, UAT, and business readiness within financial services and telecommunications, collaborating with cross-functional teams to deliver measurable service improvements. Known for establishing quality standards that reduce production defects and for integrating accessibility considerations to create inclusive solutions, I enjoy bridging business and technology, translating intricate processes into actionable requirements, and mentoring teams to deliver high-quality releases.

Available to hire

I am an experienced Senior Business Analyst and QA professional who thrives on turning complex business needs into reliable, user-friendly systems. I specialize in requirements analysis, UAT, and business readiness within financial services and telecommunications, collaborating with cross-functional teams to deliver measurable service improvements.

Known for establishing quality standards that reduce production defects and for integrating accessibility considerations to create inclusive solutions, I enjoy bridging business and technology, translating intricate processes into actionable requirements, and mentoring teams to deliver high-quality releases.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Senior QA / Business Analyst at ARM Holding Company

January 1, 2022 - Present

Acted as subject matter expert across digital banking channels, conducting requirements gathering, test planning, test case design, UAT execution, and production validation to ensure solutions met business and regulatory standards. Bridged business and technology teams as the primary liaison, translating operational needs into actionable development requirements and managing change requests from initiation through deployment. Led and mentored a team of 5 QA analysts; established quality standards, test scripts, and release readiness procedures that reduced production defects. Used SQL-based data analysis to identify root causes of recurring issues, presenting insights to senior stakeholders and recommending tactical fixes and long-term improvements. Supported business readiness and transition management to ensure operational teams were prepared for new system rollouts with clear documentation and training support.

Senior Software Tester / Business Analyst at UBA PLC

January 1, 2021 - January 1, 2022

Coordinated end-to-end testing across CRM, Billing, and ESB middleware applying structured test methodologies to ensure defect-free releases in a high-risk environment. Conducted operational and security risk assessments; identified process gaps and updated procedures to strengthen risk management, directly contributing to business continuity. Collaborated with development, operations, and compliance teams to align on scope, timelines, and quality outcomes, managing competing-priority management across stakeholders with clarity and confidence. Produced detailed defect reports, test summaries, and process documentation to support post-implementation stabilization and regulatory audit readiness.

Software Tester / QA Engineer at 9Mobile

January 1, 2020 - January 1, 2021

Led a 30-member nationwide QA team for the SIM Registration (SIMREG) initiative, coordinating test planning, execution, and issue resolution across diverse device types and network environments. Applied structured problem-solving to proactively test additional platforms, identified edge cases and performance gaps before deployment, and managed software update and patch rollouts with hands-on network troubleshooting aligned to business SLAs.

Software Test Analyst at Huawei Technologies

January 1, 2018 - January 1, 2020

Analyzed customer requirements and produced comprehensive test plans, translating technical specifications into business-aligned test cases. Performed integration testing within SOA environments, certified systems, patches, and new features for production release. Documented defects with detailed root-cause analysis reports, enabling rapid resolution by development teams and reducing retest cycles.

Homemaker Support Worker at AbleLiving, Thrive Group

January 1, 2025 - Present

Delivered person-centered support to seniors and individuals with disabilities, developing an understanding of accessibility and operational care needs applicable to group benefits and member experience design. Maintained accurate daily service records and care documentation, applying the same rigor and compliance mindset required in regulated business operations environments.

Support Worker at Appleby Retirement Senior Living

November 1, 2024 - Present

Supported seniors and individuals with developmental disabilities, gaining direct insight into assistive technology usability and inclusive service delivery. Executed structured, checklist-driven service quality reviews directly analogous to UAT and operational readiness checklists in technology deployment.