I am a detail-oriented IT professional specializing in cloud operations, cybersecurity, and technical support. I enjoy implementing security updates, conducting vulnerability scans, and optimizing cloud resources to deliver reliable and secure services. I also volunteer with digital inclusion initiatives for seniors and contribute to community food rescue efforts, which keeps me collaborative, compassionate, and motivated to help others.…

Nur Shafiqah Binte Noor Haizad

I am a detail-oriented IT professional specializing in cloud operations, cybersecurity, and technical support. I enjoy implementing security updates, conducting vulnerability scans, and optimizing cloud resources to deliver reliable and secure services. I also volunteer with digital inclusion initiatives for seniors and contribute to community food rescue efforts, which keeps me collaborative, compassionate, and motivated to help others.…

Available to hire

I am a detail-oriented IT professional specializing in cloud operations, cybersecurity, and technical support. I enjoy implementing security updates, conducting vulnerability scans, and optimizing cloud resources to deliver reliable and secure services.

I also volunteer with digital inclusion initiatives for seniors and contribute to community food rescue efforts, which keeps me collaborative, compassionate, and motivated to help others.

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Skills

Experience Level

Amazon Web Services
Expert
VMware
Expert
Azure
Expert
Microsoft Office
Expert
Docker
Intermediate
Active Directory
Intermediate
Java
Intermediate
SQL
Intermediate
React JS
Intermediate
Microsoft Word
Intermediate
Microsoft Powerpoint
Intermediate
Microsoft Excel
Intermediate
Kubernetes
Intermediate
Jira
Intermediate
JavaScript
Intermediate
HTML5
Intermediate
Adobe Illustrator
Intermediate
Adobe Photoshop
Intermediate
Adobe Premiere Pro
Intermediate
C#
Intermediate
CSS
Intermediate
Figma
Intermediate
GitHub
Intermediate
InVision
Intermediate
MySQL
Intermediate
PostgreSQL
Intermediate
Python
Intermediate
DaVinci Resolve Studio
Intermediate
Blender
Intermediate
Autodesk Maya
Intermediate
MongoDB
Intermediate
Oracle
Intermediate
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Language

English
Fluent
Malay
Fluent

Work Experience

Security Engineer at PSA Pte Ltd
July 1, 2025 - Present
Applied latest Windows security updates and patches as requested by engineers to maintain compliance and system integrity. Performed vulnerability scans to confirm remediation of identified plugin IDs and ensure closure of security gaps. Patched Linux systems with the latest kernel updates to enhance stability and strengthen security posture.
Assistant Technical Support Officer (Cloud) at Crimson Logic Pte Ltd
April 1, 2022 - July 1, 2025
Created and managed AWS IAM user accounts, roles, and policies to ensure secure access control. Monitored AWS resources and troubleshot user issues, improving availability and performance. Optimized AWS costs by analyzing usage trends and implementing cost-saving practices. Supported e-procurement processes, preparing annual PO budgets in coordination with the Project Manager. Assisted in backup administration for VMware vSphere and Veritas NetBackup, and performed vulnerability checks with Nessus Agent.
IT Help Desk (Intern) at Axiom Pte Ltd, Paya Lebar Square 1
August 1, 2020 - November 1, 2020
Assisted customers in selecting company laptops, providing technical recommendations aligned with requirements. Followed up on outstanding payments, ensuring smooth billing and service continuity. Provided technical support, including troubleshooting Microsoft 365 applications and performing tenant ID resets.
IT Help Desk (Intern) at NCS Pte Ltd
January 1, 2019 - June 1, 2019
Delivered technical support to customers, including Microsoft 365 troubleshooting and tenant ID resets.
IT Security Engineer at PSA Pte Ltd
July 1, 2025 - Present
Led security patch management for Windows environments, conducted vulnerability scans to verify remediation of identified plugin IDs, and patched Linux systems with the latest kernel updates to strengthen security posture and system stability. Collaborated with engineers to ensure compliance and closure of security gaps.

Education

Diploma in Cloud Operation and Management at Institute of Education Technical Work-Study
April 1, 2022 - October 1, 2024
Higher Nitec in Cybersecurity & Network Management at Institute of Education Technical
April 1, 2020 - April 1, 2022
Nitec in Information Technology and communication at Institute of Education Technical
April 1, 2017 - April 1, 2019
Work-Study Diploma in Cloud Operation and Management at Institute of Education
April 1, 2022 - October 1, 2024
Higher Nitec in Cybersecurity & Network Management at Institute of Education
April 1, 2020 - April 1, 2022
Nitec in Information Technology and Communication at Institute of Education
April 1, 2017 - April 1, 2019

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Professional Services, Computers & Electronics, Education, Government

Skills

Experience Level

Amazon Web Services
Expert
VMware
Expert
Azure
Expert
Microsoft Office
Expert
Docker
Intermediate
Active Directory
Intermediate
Java
Intermediate
SQL
Intermediate
React JS
Intermediate
Microsoft Word
Intermediate
Microsoft Powerpoint
Intermediate
Microsoft Excel
Intermediate
Kubernetes
Intermediate
Jira
Intermediate
JavaScript
Intermediate
HTML5
Intermediate
Adobe Illustrator
Intermediate
Adobe Photoshop
Intermediate
Adobe Premiere Pro
Intermediate
C#
Intermediate
CSS
Intermediate
Figma
Intermediate
GitHub
Intermediate
InVision
Intermediate
MySQL
Intermediate
PostgreSQL
Intermediate
Python
Intermediate
DaVinci Resolve Studio
Intermediate
Blender
Intermediate
Autodesk Maya
Intermediate
MongoDB
Intermediate
Oracle
Intermediate
See more