JB

Jay Bailey

Available to hire

I am a commercially minded ecommerce manager with 10+ years of hands-on ecommerce experience across Shopify and Shopify Plus, including co-owning and operating a Shopify B2C brand end-to-end.

About

I am a commercially minded ecommerce manager with 10+ years of hands-on ecommerce experience across Shopify and Shopify Plus, including co-owning and operating a Shopify B2C brand end-to-end.

Most recently I contributed to ~186% YoY ecommerce revenue growth at Artisti Coffee Roasters on Shopify Plus and led the brand’s US market rollout. I specialise in CRO, Klaviyo lifecycle marketing, merchandising, SEO/AEO, paid acquisition support, analytics and customer journey optimisation, with a strong focus on revenue growth and retention. I combine strategic ownership with hands-on execution across Shopify performance, onsite optimisation, email lifecycle, reporting and agency/vendor management. Technically, I am comfortable inside the platform (Liquid, schema, Core Web Vitals, feeds and tracking) and I regularly leverage Claude Code to accelerate CRO, content and reporting, including building custom workflows, automations and apps where off-the-shelf tools don’t fit.

  • 26 years' experience
  • Joined May 2026

Industry experience

  • Retail
  • Software & Internet
  • Professional Services
  • Media & Entertainment

Work experience· 8 roles

Product Lead – Shopify Loyalty App · Ikaika CreativeJan 2026 – Present · 11 mos

Created a Shopify loyalty product, from concept to App Store listing, including Admin API, checkout extensions, billing and onboarding.

Shopify Loyalty App Developer · Ikaika CreativeJan 2026 – Present · 11 mos

Built end-to-end Shopify loyalty application approved for Shopify App Store listing; Admin API integrations, checkout extensions, billing and merchant onboarding flows.

OpenCart to Shopify Migration Lead · Music Centre GosfordJan 2026 – Present · 11 mos

Currently delivering a large OpenCart to Shopify migration including SEO-preserving URL redirects and a full ecommerce rebuild.

Headless Storefront Developer · Mana for MenJan 2026 – Present · 11 mos
Client Engagement Lead – Artisti Coffee Roasters · Artisti Coffee RoastersAug 2024 – Dec 2025 · 1 yr 5 mos
Founder & eCommerce Lead · Ikaika CreativeJan 2024 – Present · 2 yrs 11 mos
Co-owner & eCommerce Lead · House of AlohaJan 2016 – Present · 10 yrs 11 mos
Head of Software Delivery / Software Development Manager · The Australian Software Company (TASC)Jan 2000 – Dec 2016 · 17 yrs

Education

Bachelor of Science (Computer Science) · University of Technology Sydney2030 – 2004

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