Ikechukwu Efuribe

Supported execution of a large-scale business transformation program focused on developing a Green Blended Finance Product enabling access to £200M+ in funding for Charity Bank UK. Partnered with senior stakeholders to refine program objectives, roadmaps, and strategic vision, and developed measurement frameworks including KPIs and milestone tracking to monitor progress and initiative success. Facilitated cross-functional workshops to define scope, priorities, and delivery approach, and produced executive briefings and PowerPoint updates for senior leadership. Coordinated multiple workstreams across research, product, and implementation teams to maintain alignment and deliver governance-ready reporting. Affected areas included Customer Ops, Assignment, Field Services, Network, Finance, Marketing, and the Customer Self-Service web site. Project budget was roughly £2M, with a core team including contractors/IT staff and resources from core vendors and impacted business functions.

Led a multi-workstream digital transformation program across a matrixed international environment. Managed end-to-end program lifecycle activities including scope, schedule, budget, risk, and resource planning, and established governance structures such as steering committee reporting, escalation paths, and regular program status reporting. Oversaw forecasting, budget tracking, and variance management, and coordinated cross-functional teams across Africa, Europe, and Asia. Delivered executive dashboards and updates to support senior leadership decisions, managing global stakeholders and interdependencies across concurrent initiatives. Key contributions included driving a digital banking platform launch that increased customer base by 50% within 16 months and contributed to a 40% increase in profitability, and leading digital lending process redesign with accelerated delivery into production within ~8 weeks of revised timeline, on budget and with adequate identification and mitigation o

Managed multiple projects within a broader enterprise program to ensure alignment with strategic business goals. Developed project and program artifacts including charters, RAID logs, RACI matrices, risk logs, and status reports, and facilitated stakeholder workshops and cross-functional sessions to align solution design and execution. Delivered executive presentations and progress reporting to senior management. Contributed to measurable digital product outcomes including improved customer retention by 60% and increased revenue by 20%, supported by stronger governance and delivery discipline through structured documentation and reporting, and improved executive visibility into project status, risks, and strategic alignment. Also supported test and release management and requirements traceability activities.