Hi there! I’m Ira Salvador, a results-driven Project Manager, Executive Virtual Assistant, and Social Media Manager with over 10 years of experience in sales, customer service, and operations management. I specialise in helping business owners, coaches, and digital agencies stay organised, hit deadlines, and scale efficiently. I’ve successfully managed remote teams, led client-facing digital projects, handled CRM systems, and overseen day-to-day business operations using tools like Trello, ClickUp, Atlassian (Jira), Monday.com, Google Workspace, Slack, Notion, Zoom and Canva. Whether it's coordinating web design projects, preparing performance reports, communicating with clients, or managing content calendars—I make sure every task is delivered with precision, clarity, and heart. As an experienced remote assistant and project coordinator, I’m excellent at: -Project and task management -Sales and marketing -Client communications and scheduling -Inbox and calendar management -Team coordination and follow-ups -SEO copywriting -Social media content creation and scheduling -CRM updates and data entry -Process documentation and SOP creation What makes me different? I don’t just complete tasks — I care about your business goals. I treat every project and business as if it were my own, always looking for ways to improve workflows, increase efficiency, and deliver measurable results. I’m proactive, detail-oriented, and genuinely passionate about helping people succeed. I'm passionate about helping businesses grow through reliable support, proactive communication, and strategic execution. I take ownership of every task, think ahead, and love bringing order to chaos—so you can focus on what matters most in your business. Let’s work together to keep your projects moving and your business growing. I’m here to make your workday lighter and more productive. Let's connect and talk about your business - message me today! :)

IRA S. DE MESA

Hi there! I’m Ira Salvador, a results-driven Project Manager, Executive Virtual Assistant, and Social Media Manager with over 10 years of experience in sales, customer service, and operations management. I specialise in helping business owners, coaches, and digital agencies stay organised, hit deadlines, and scale efficiently. I’ve successfully managed remote teams, led client-facing digital projects, handled CRM systems, and overseen day-to-day business operations using tools like Trello, ClickUp, Atlassian (Jira), Monday.com, Google Workspace, Slack, Notion, Zoom and Canva. Whether it's coordinating web design projects, preparing performance reports, communicating with clients, or managing content calendars—I make sure every task is delivered with precision, clarity, and heart. As an experienced remote assistant and project coordinator, I’m excellent at: -Project and task management -Sales and marketing -Client communications and scheduling -Inbox and calendar management -Team coordination and follow-ups -SEO copywriting -Social media content creation and scheduling -CRM updates and data entry -Process documentation and SOP creation What makes me different? I don’t just complete tasks — I care about your business goals. I treat every project and business as if it were my own, always looking for ways to improve workflows, increase efficiency, and deliver measurable results. I’m proactive, detail-oriented, and genuinely passionate about helping people succeed. I'm passionate about helping businesses grow through reliable support, proactive communication, and strategic execution. I take ownership of every task, think ahead, and love bringing order to chaos—so you can focus on what matters most in your business. Let’s work together to keep your projects moving and your business growing. I’m here to make your workday lighter and more productive. Let's connect and talk about your business - message me today! :)

Available to hire

Hi there! I’m Ira Salvador, a results-driven Project Manager, Executive Virtual Assistant, and Social Media Manager with over 10 years of experience in sales, customer service, and operations management. I specialise in helping business owners, coaches, and digital agencies stay organised, hit deadlines, and scale efficiently.

I’ve successfully managed remote teams, led client-facing digital projects, handled CRM systems, and overseen day-to-day business operations using tools like Trello, ClickUp, Atlassian (Jira), Monday.com, Google Workspace, Slack, Notion, Zoom and Canva. Whether it’s coordinating web design projects, preparing performance reports, communicating with clients, or managing content calendars—I make sure every task is delivered with precision, clarity, and heart.

As an experienced remote assistant and project coordinator, I’m excellent at:
-Project and task management
-Sales and marketing
-Client communications and scheduling
-Inbox and calendar management
-Team coordination and follow-ups
-SEO copywriting
-Social media content creation and scheduling
-CRM updates and data entry
-Process documentation and SOP creation

What makes me different?

I don’t just complete tasks — I care about your business goals. I treat every project and business as if it were my own, always looking for ways to improve workflows, increase efficiency, and deliver measurable results. I’m proactive, detail-oriented, and genuinely passionate about helping people succeed.

I’m passionate about helping businesses grow through reliable support, proactive communication, and strategic execution. I take ownership of every task, think ahead, and love bringing order to chaos—so you can focus on what matters most in your business.

Let’s work together to keep your projects moving and your business growing. I’m here to make your workday lighter and more productive.

Let’s connect and talk about your business - message me today! :)

See more

Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Advanced

Work Experience

Sales and Project Coordinator at Miti Websites (formerly Miti Digital Marketing)
January 1, 2022 - Present
Oversaw end-to-end coordination of digital marketing and website projects for multiple clients, including task planning, project and timeline creation, and resource management. Spearheaded coordination ensuring timely execution aligned with client expectations. Managed talent assignments, job order tracking, and workflow allocation using collaboration tools. Streamlined communication between departments and clients to maintain smooth project flow and high customer satisfaction. Delivered results on high-value client accounts, achieving top-seller recognition on Fiverr within five months. Maintained project documentation and provided status reports to stakeholders.
Sales Consultant at Hyundai Gensan
January 1, 2022 - August 4, 2025
Facilitated client experience from inquiry to post-sale support, ensuring seamless customer journeys and high satisfaction scores. Participated in product training, marketing implementation, and digital lead generation campaigns. Consistently met or exceeded sales KPIs and contributed to team goals through effective communication and cross-department collaboration. Maintained client records and performance logs using internal CRM and reporting tools, aligning with company retention and revenue targets. Received perfect scores in Hyundai Global sales certification exams and led localized team coaching initiatives.
SEO Content Writer at Digital Evangelism Initiative & Kas Andz Marketing Group
January 1, 2022 - August 4, 2025
Collaborated with head content manager and SEO team to meet weekly content production targets across multiple client accounts. Participated in remote sprint planning, content pipeline reviews, and brief finalization for digital projects. Coordinated with freelance writers and editors using project management tools and Google Docs/Sheets to manage content deadlines and approvals. Maintained client communication regarding content revisions and analytics. Produced over 100,000 words of strategic and SEO-focused content aligned with campaign goals and deadlines.
Customer Relations Manager at Hyundai Gensan
January 1, 2016 - August 4, 2025
Led customer service and aftersales projects aimed at improving customer satisfaction scores and retention. Managed and resolved customer concerns with implementation of solutions. Standardized issue resolution workflows and coordinated escalations efficiently. Oversaw coordination among sales, service, accounting, and operations to align with company goals. Tracked key performance indicators using Hyundai's CRM systems. Supervised staff, managed training schedules, organized corporate events and marketing, and maintained operational documentation.
Sales and Project Coordinator at Miti Websites (formerly Miti Digital Marketing)
January 1, 2022 - Present
Oversaw the end-to-end coordination of digital marketing and website projects across multiple clients, including task planning, project and timeline creation, and resource management. Managed talent assignments, job order tracking, and workflow allocation using collaboration tools such as WhatsApp, Outlook, Atlassian (Jira), and Google Workspace. Streamlined communication between departments and clients to maintain smooth project flow and high customer satisfaction. Delivered results on high-value client accounts, including closing thousand-dollar projects and achieving top-seller recognition in Fiverr under five months. Maintained project documentation, tracked progress through performance dashboards and KPIs, and provided detailed status reports to stakeholders.
Sales Consultant at Hyundai Gensan
January 1, 2022 - August 4, 2025
Facilitated client experience from inquiry to post-sale support, ensuring seamless customer journeys and high satisfaction scores. Actively participated in product training, marketing implementation, and digital lead generation campaigns. Consistently met or exceeded sales KPIs and contributed to team performance goals through effective communication and cross-departmental collaboration. Maintained client records and performance logs through internal CRM and reporting tools, aligning with company targets for retention and revenue. Received perfect scores in Hyundai Global sales certification exams and led localised team coaching initiatives.
SEO Content Writer at Digital Evangelism Initiative & Kas Andz Marketing Group
January 1, 2022 - August 4, 2025
Collaborated with the head content manager and SEO team to meet weekly content production targets across various client accounts. Participated in remote sprint planning, content pipeline reviews, and brief finalisation across multiple digital projects. Coordinated with freelance writers and editors using project management tools and Google Docs and Sheets to manage content deadlines and approvals. Maintained communication with clients regarding content revisions and performance analytics. Produced 100,000+ words of strategic and SEO-focused content aligned with campaign goals and deadlines.
Customer Relations Manager at Hyundai Gensan
January 1, 2016 - August 4, 2025
Led customer service and aftersales projects focused on improving customer satisfaction scores and retention. Managed and oversaw customer concerns to ensure resolution implementation and maintained customer satisfaction. Implemented department-wide process changes to standardise issue resolution workflows and escalate customer concerns efficiently. Oversaw coordination between departments (sales, service, accounting, and operations) to align with Hyundai delivery goals and standards. Tracked and reported on KPIs such as NPS, customer resolution time, and service ratings using internal CRM systems by Hyundai. Supervised staff, handled training schedules, organised corporate events and marketing activities, and maintained operational documentation and shift coordination.

Education

Bachelor of Science in Business Administration at Notre Dame of Dadiangas University
June 1, 2010 - April 1, 2016
Major in Management Accounting

Qualifications

Outstanding Customer Relations Manager of Hyundai Philippines
August 4, 2025 - August 4, 2025

Industry Experience

Media & Entertainment, Professional Services, Software & Internet, Consumer Goods, Transportation & Logistics