Ingabire Nadia

Available to hire

Detail-oriented Operations and Administrative Support professional with 2+ years of experience helping organizations stay organized, efficient, and productive.

About

Detail-oriented Operations and Administrative Support professional with 2+ years of experience helping organizations stay organized, efficient, and productive. I specialize in virtual assistance, data entry, project coordination, customer support, and operational administration. Experienced with Google Workspace, Microsoft Office, CRM systems, and stakeholder communication, I help businesses manage workflows, organize records, coordinate schedules, and maintain accurate documentation. I pride myself on being reliable, proactive, responsive, and committed to delivering high-quality work on time.

  • 2 years' experience
  • Joined July 2026

Languages

  • EnglishFluent
  • KinyarwandaFluent
  • FrenchBeginner

Industry experience

  • Healthcare
  • Education
  • Non-Profit Organization
  • Transportation & Logistics
  • Retail
  • Professional Services

Work experience· 7 roles

Customer Operations Intern · Zipline (Human Vaccination Project)Apr 2026 – Jun 2026 · 3 mos

Communicated directly with healthcare professionals to assess operational needs and support timely product delivery. Tracked operational feedback backlogs and escalated system anomalies to maintain strict distribution compliance. Maintained precise digital records of product distribution to ensure zero errors in inventory tracking, supporting accurate monitoring of inventory movement and distribution performance.

Customer Operations Intern (Human Vaccination Project) · ZiplineApr 2026 – Jun 2026 · 3 mos

Communicated with healthcare professionals to analyze operational needs and ensure timely product delivery. Tracked operational feedback backlogs and escalated system anomalies to maintain strict distribution compliance. Maintained precise digital records of product distribution to ensure zero errors in the inventory tracking system.

Administrative Assistant · iDebate RwandaJan 2024 – May 2025 · 1 yr 5 mos

Managed and maintained internal department records to ensure high data accuracy and support routine reporting. Coordinated logistics and operational support for training programs and workshops. Handled high-volume inbound inquiries, accurately logging participant and stakeholder information; used Google Suite and digital tools to track project workflows and streamline team data sharing.

Training Sales Assistant · Nziz a Training AcademyFeb 2023 – May 2023 · 4 mos
Training Sales Assistant · Nziza Training AcademyFeb 2023 – May 2023 · 4 mos
Customer Care Officer · Brionch eJun 2022 – Aug 2022 · 3 mos
Customer Care Officer · BrioncheJun 2022 – Aug 2022 · 3 mos

Education

Bachelor of Arts in Management (In Progress) · Southern New Hampshire University at Kepler College, Kigali2023 – 2026
Bachelor of Arts in Management (in progress) · Southern New Hampshire University at Kepler College, Kigali2023 – 2026
Bachelor of Arts in Management (In Progress) · Southern New Hampshire University at Kepler College, Kigali2023 – 2026

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