Irene Lorenzini

Available to hire

com (Berlin) and Apple (via Modis).

About

Hi, I’m Irene Lorenzini, a operations and language quality professional with 5+ years of experience in remote-first international digital companies, including Pepper.com (Berlin) and Apple (via Modis). I have a strong background in asynchronous customer support, community management, content review, and quality assurance, with a focus on precision, consistency, and high editorial standards.

I’m skilled in cross-functional coordination, process optimization, and high-accuracy operational tasks with distributed teams. I’ve worked on international projects involving Japanese clients and workflows, and I’m comfortable collaborating in English-driven environments. I’m available part-time, fully remote, and open to freelance or contract-based collaborations (VAT-registered).

  • 10 years' experience
  • Joined December 2025

Languages

  • ItalianFluent
  • EnglishFluent
  • Spanish; CastilianIntermediate
  • JapaneseIntermediate

Industry experience

  • Media & Entertainment
  • Professional Services
  • Software & Internet
  • Education
  • Other

More experts

Work experience· 8 roles

Team Lead & Country Manager – Italy · Pepper.comApr 2022 – Dec 2023 · 1 yr 9 mos

Operational management of the Italian market within a large international digital platform; coordination and supervision of editorial and community workflows; leadership, onboarding, and training of the editorial team; cross-functional collaboration with product, tech, and editorial teams; content quality control, data validation, and process optimization; community support and issue escalation management.

Italian Country and Language Editor for Apple Inc. · Modis (for Apple Inc.)Jan 2021 – Dec 2021 · 1 yr

Linguistic review and quality assurance for digital content; applied Apple standards to ensure consistency, accuracy, and compliance; handled terminology, metadata, and content structure validation; executed high-precision, repetitive operational tasks; collaborated with international localization and QA teams.

Italian Country and Language Editor · Apple Inc. (Modis)Jan 2021 – Jan 2021 · 1 mo

Linguistic review and quality assurance (QA) for digital content; application of Apple standards to ensure consistency, accuracy, and compliance; terminology, metadata, and content structure validation; execution of high-precision, repetitive operational tasks (FusionX program); collaboration with international localization and QA teams.

Italian Country and Language Editor for Apple Inc. (via Modis) · Apple Inc. (via Modis)Jan 2021 – Dec 2021 · 1 yr
Italian Country and Language Editor for Apple Inc. · Apple Inc. (via Modis)Jan 2021 – Dec 2021 · 1 yr
Language Editor · Apple Inc. (via Modis)Jan 2021 – Present · 5 yrs 11 mos
Executive Assistant & Executive Secretary (Internship) · Confcooperative ToscanaJan 2015 – Dec 2019 · 5 yrs
Executive Assistant & Executive Secretary (Internship) · Conf cooperative ToscanaJan 2015 – Jan 2019 · 4 yrs 1 mo

Education· 5

Bachelor's degree in Sociology · University of Trento2030 – 2025
Bachelor's degree in Sociology (Society, Politics and European Institutions) · University of Trento2030 – 2025
Bachelor's degree · University of Trento2030 – 2025
Bachelor's degree in Sociology (Society, Politics and European Institutions) · University of Trento2030 – 2025

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