I am an English Language and Literature graduate student and a young professional with an international background. My aim is to effectively use my academic knowledge, work and life experience to continuously develop my personal and professional skills and contribute to the growth of your company.…

Irini Siwale

I am an English Language and Literature graduate student and a young professional with an international background. My aim is to effectively use my academic knowledge, work and life experience to continuously develop my personal and professional skills and contribute to the growth of your company.…

Available to hire

I am an English Language and Literature graduate student and a young professional with an international background.

My aim is to effectively use my academic knowledge, work and life experience to continuously develop my personal and professional skills and contribute to the growth of your company.

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Skills

Experience Level

Language

English
Fluent
Greek, Modern
Advanced

Work Experience

Administrative Assistant at GREEK MISSION of the SEVENTH DAY ADVENTIST CHURCH
January 1, 2015 - Present
Translated Christian and faith-based content from English into Greek with accuracy and cultural sensitivity; Proofread and edited translated texts for clarity, grammar, and consistency; Led and coordinated church camp activities for children and youth in a safe and supportive environment; Supervised children during activities, meals, free time, and excursions ensuring their safety, well-being, and active participation; Provided clear instructions, support, and feedback to assistant leaders.
Customer Service Representative at TELEPERFORMANCE
October 1, 2023 - January 1, 2025
Handle inbound customer interactions via phone, chat, and/or email for Disney+ subscribers; Provide high-quality support related to account setup, login issues, billing, subscriptions, and streaming features; Assist customers with troubleshooting playback issues across devices; Maintain a professional, empathetic, and positive tone in all customer interactions.
Back Office Travel Agent at ETRAVELI GROUP
June 1, 2022 - September 1, 2023
Prioritizing and handling payouts to our end customers; Handling refund queues (GDS, LCC, BSP link) & Google sheets; Managing pending backlog in timely manner; Contacting airlines & provides for different issues; Cooperating with other teams (First Line, Claims, Ticketing, Finance) to resolve any pending issues.
Greek Voice Talent at TRANSPERFECT
December 1, 2021 - Present
Barbie ITT Greek recording for episodes 301-326 / Characters: Jayla, Lyla, Simone, Sarah, Emmy, and minor roles; House of Surprises Greek recording for S1 & S2 / Characters: Lady Diva, Queen Bee, Diva, Fly Gurl, Surreal Bebe and Skatepark QT; Rainbow High Greek recording for S1 – S3 / Characters: Daria, Ruby and Violet.
Executive Assistant at KEYBEE HOSTING
September 1, 2021 - May 1, 2022
Assisting CEO with day-to-day tasks; Ordering office supply and handling inventory; Invoice data entry using Google sheets; Creating, maintaining, and updating Airbnb, VRBO and Booking.com listings; Managing company’s Facebook page postings with regards to listings.
Assistant Waitress at EAT AT MILTON’S RESTAURANT
May 1, 2019 - August 1, 2019
Arranging table settings and maintaining a tidy and sanitary dining area; Greeting and escorting clients to their tables; Taking accurate food and beverages orders; Communicating order details to kitchen staff; Delivering checks and collecting bill payments.
Student Assistant at HELLENIC AMERICAN UNIVERSITY
October 1, 2017 - August 1, 2018
Supporting Assistant Director of Writing Center with day-to-day tasks; Entering data using excel spreadsheet; Gathering and filing student papers.
Student Project Manager at ADVENTIST UNIVERSITY of the PHILIPPINES (TRANSFER)
January 1, 2017 - May 1, 2017
Organizing and delegating tasks to members for Health Education Program; Supervising and tracking ordering processes; Entering data and maintaining records; Overseeing delivery of health education projects at marginalized communities.
Student Project Manager at ADVENTIST UNIVERSITY of the PHILIPPINES
January 1, 2017 - May 1, 2017
Organizing and delegating tasks to members for Health Education Program; supervising and tracking ordering processes; entering data and maintaining records; overseeing delivery of health education projects at marginalized communities.

Education

One Year In Mission and Service at Newbold College of Higher Education
January 1, 2025 - January 1, 2026
BA in English Language and Literature at Hellenic American University
September 1, 2017 - June 1, 2021
BSc in Development Communication at Adventist University of the Philippines (Transfer)
October 1, 2013 - May 1, 2017
One Year In Mission and Service at NEWBOLD COLLEGE OF HIGHER EDUCATION
January 1, 2025 - January 1, 2026
BA in English Language and Literature at HELLENIC AMERICAN UNIVERSITY
September 1, 2017 - June 1, 2021
BSc in Development Communication at ADVENTIST UNIVERSITY of the PHILIPPINES (TRANSFER)
October 1, 2013 - May 1, 2017

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Education, Professional Services, Non-Profit Organization, Travel & Hospitality

Skills

Experience Level