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I am a detail-oriented and versatile Freelance Language Editor and content professional with over 7 years of cross-functional experience in front-office operations, sales support, and digital content creation, focusing on high-quality and accurate content. I have managed customer-facing roles, delivered technical documentation under tight deadlines, and streamlined office processes for efficiency. As a native Swahili speaker with a global client base, I bring strong interpersonal and communication skills, reliability, flexibility, and initiative in high-pressure environments. I have experience working across diverse teams in Kenya and South Sudan, and I am seeking a long-term opportunity built on a solid foundation in computer applications and a passion for learning.…I am a detail-oriented and versatile Freelance Language Editor and content professional with over 7 years of cross-functional experience in front-office operations, sales support, and digital content creation, focusing on high-quality and accurate content. I have managed customer-facing roles, delivered technical documentation under tight deadlines, and streamlined office processes for efficiency. As a native Swahili speaker with a global client base, I bring strong interpersonal and communication skills, reliability, flexibility, and initiative in high-pressure environments. I have experience working across diverse teams in Kenya and South Sudan, and I am seeking a long-term opportunity built on a solid foundation in computer applications and a passion for learning.

IRENE WAMBUI MAINA

SEO Expert, Web Developer, Content Strategist, +7

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I am a detail-oriented and versatile Freelance Language Editor and content professional with over 7 years of cross-functional experience in front-office operations, sales support, and digital content creation, focusing on high-quality and accurate content. I have managed customer-facing roles, delivered technical documentation under tight deadlines, and streamlined office processes for efficiency. As a native Swahili speaker with a global client base, I bring strong interpersonal and communication skills, reliability, flexibility, and initiative in high-pressure environments. I have experience working across diverse teams in Kenya and South Sudan, and I am seeking a long-term opportunity built on a solid foundation in computer applications and a passion for learning.…I am a detail-oriented and versatile Freelance Language Editor and content professional with over 7 years of cross-functional experience in front-office operations, sales support, and digital content creation, focusing on high-quality and accurate content. I have managed customer-facing roles, delivered technical documentation under tight deadlines, and streamlined office processes for efficiency. As a native Swahili speaker with a global client base, I bring strong interpersonal and communication skills, reliability, flexibility, and initiative in high-pressure environments. I have experience working across diverse teams in Kenya and South Sudan, and I am seeking a long-term opportunity built on a solid foundation in computer applications and a passion for learning.

Available to hire

I am a detail-oriented and versatile Freelance Language Editor and content professional with over 7 years of cross-functional experience in front-office operations, sales support, and digital content creation, focusing on high-quality and accurate content. I have managed customer-facing roles, delivered technical documentation under tight deadlines, and streamlined office processes for efficiency.

As a native Swahili speaker with a global client base, I bring strong interpersonal and communication skills, reliability, flexibility, and initiative in high-pressure environments. I have experience working across diverse teams in Kenya and South Sudan, and I am seeking a long-term opportunity built on a solid foundation in computer applications and a passion for learning.

Skills

Microsoft Office

SEO Copywriting

Copywriting

Experience Level

Microsoft Office

Expert

SEO Copywriting

Expert

Copywriting

Expert

Language

English

Fluent

Swahili

Fluent

Work Experience

Sales and Supply Assistant at Eastern Equatorial Company

December 1, 2014 - December 1, 2014

Coordinated daily supply runs across multiple locations, delivering goods valued at over $5,000 monthly; supported the sales team in achieving monthly targets by preparing promotional materials and updating sales logs; maintained accurate supply records, reducing stock discrepancy by 20%; monitored delivery schedules and minimized logistic delays by 15% through route optimization; engaged clients during deliveries to confirm satisfaction and build long-term relationships.

Front Office Assistant at ISURE Information Systems

January 1, 2015 - December 1, 2016

Managed reception operations and logged over 2,000 customer visits; handled incoming calls and queries, reducing customer wait time by an average of 3 minutes; organized and maintained filing systems, improving document retrieval time by 40%; supported client account updates and service requests, processing 50+ transactions monthly; scheduled and confirmed appointments for technicians, increasing service efficiency by 15%.

Freelance Digital Content Writer at Remote / Freelance (Various Clients)

January 1, 2017 - Present

Created 1,000+ SEO-optimized articles across health, business, marketing, and lifestyle niches; conducted keyword research to improve organic visibility; maintained a 98% client approval rate; produced high-converting blog content, landing page copy, and web articles; delivered up to 15 articles weekly under tight international deadlines; supported long-term clients with content strategy, topic planning, and tone guidelines.

Freelance Language Editor at Self-Employed

January 1, 2017 - Present

Researched and authored over 1,000 articles and technical documentation pieces (500–2,000 words each). Delivered up to 15 client articles weekly with a 98% initial submission approval rate through rigorous proofreading and checks. Managed deadlines across a global client base in multiple time zones, improving turnaround time by 25%. Applied keyword optimization and text analysis strategies to increase average article visibility by 40% on digital publishing platforms. Collaborated with five recurring clients to develop long-term content strategies and tone guides.

Front Office Assistant at I SURE Information Systems

January 1, 2015 - December 31, 2016

Managed reception operations and logged over 2,000 customer visits; handled incoming calls and queries, reducing customer wait time by an average of 3 minutes. Organized and maintained filing systems, improving technical documentation retrieval time by 40%. Supported client account updates and service requests, processing 50+ transactions monthly. Scheduled and confirmed appointments for technicians, increasing service efficiency by 15%.

Sales and Supply Assistant at Eastern Equatorial Company

January 1, 2012 - December 31, 2014

Coordinated daily supply runs across multiple locations, delivering goods valued at over $5,000 monthly. Supported the sales team in achieving monthly targets by preparing promotional publishing materials and updating sales logs. Maintained accurate supply records, reducing stock discrepancies by 20%. Monitored delivery schedules and minimized logistical delays by 15% through route optimization. Engaged clients during deliveries to confirm satisfaction and build long-term relationships.