Available to hire
Results-driven professional with 5+ years of cross-sector experience across business operations, retail banking, sales & marketing, NGO coordination, and digital content production. Currently driving retail banking operations at City Bank PLC with hands-on expertise in KYC, AML compliance, and CASA/FDR mobilization while maintaining high documentation accuracy.
Proven record of 98% documentation accuracy, 35% revenue growth, and successful stakeholder communication with international partners. Skilled in MIS reporting, CRM support, customer onboarding, and digital content/video production for branding and marketing goals. Seeking high-impact opportunities in banking, MNCs, NGOs, embassy/consular environments, or remote content production.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
Bengali
Fluent
English
Advanced
French
Beginner
Work Experience
Data Entry & Referral Coordinator (Remote) at Autism Society Habilitation Organization (USA-Based Nonprofit Organization)
March 1, 2026 - PresentManage client referral documentation and data entry with high accuracy for a US-based healthcare nonprofit. Coordinate English communication with clients, healthcare partners, and international stakeholders. Maintain digital records while ensuring compliance, data integrity, and confidentiality standards.
Data Entry & Referral Coordinator (Remote) at Autism Society Habilitation Organization (USA-Based Nonprofit)
March 1, 2026 - PresentManages client referral documentation and accurate data entry for a US-based healthcare nonprofit. Coordinates English communication with clients, healthcare partners, and international stakeholders. Maintains digital records ensuring compliance, data integrity, and confidentiality standards for sensitive beneficiary/client information.
Assistant Product Marketing Officer (Retail Banking) at City Bank PLC
August 1, 2025 - PresentConducts end-to-end KYC verification and AML compliance checks for account opening, loan, credit card, and FDR applications in line with Bangladesh Bank regulations. Processes 20+ daily customer onboarding cases while maintaining 98% documentation accuracy and strict data confidentiality. Markets and promotes retail banking products including personal loans, credit cards, FDR, and savings accounts. Prepares daily MIS reports and coordinates cross-functionally to support smooth service delivery and target achievement.
Video Editor (Business Communication & Branding) (Remote) at California Web Makers
May 1, 2025 - May 1, 2026Produced promotional and marketing video content supporting business branding and client communication for international clients. Collaborated with remote teams across time zones while meeting deadlines and maintaining quality standards. Assisted with digital branding and content development activities.
Video Editor - Business Communication & Branding (Remote) at California Web Makers
May 1, 2025 - May 31, 2026Produced promotional and marketing video content supporting business branding and client communication for international clients. Collaborated with remote teams across time zones while meeting deadlines and maintaining quality. Assisted with digital branding and content development activities for client-facing marketing materials.
Sales & Marketing Executive at Bhaiya Housing Ltd.
November 1, 2024 - July 31, 2025Executed sales and marketing activities to drive customer acquisition and business expansion. Converted prospective clients through strategic communication and follow-up. Maintained customer databases, sales reports, and operational documentation with accuracy. Supported customer acquisition and relationship management initiatives to contribute to ongoing growth.
Digital Communication & Social Media Manager at PenMan Galaxy
January 1, 2024 - October 31, 2024Supported organizational growth through client communication and digital engagement. Increased audience engagement by 40% through content planning and outreach. Managed multi-platform communication and coordinated stakeholder interactions to strengthen brand presence and engagement.
Business Manager at Jamdani Shari Kutir
January 1, 2019 - July 31, 2024Managed end-to-end business operations including sales coordination, customer management, reporting, and delivery operations. Increased business revenue by 35% through strategic sales planning, digital marketing campaigns, and customer retention initiatives. Increased audience engagement by 40% via media marketing while overseeing full business operations. Coordinated with production teams to ensure product quality and timely delivery, and prepared operational reports to monitor performance.
Education
Master’s in Social Science (International Relations) (Expected) at Jahangirnagar University, Dhaka
January 11, 2030 - January 1, 2026Bachelor of Social Science (BSS) (International Relations) at Gopalganj Science & Technology University (Ex-BSMRSTU)
January 11, 2030 - January 1, 2022Higher Secondary Certificate (HSC), Science at Khulna Model School and College, Boyra, Khulna
January 11, 2030 - January 1, 2018Secondary School Certificate (SSC), Science at Khulna Public College, Boyra, Khulna
January 11, 2030 - January 1, 2016Master’s in Social Science (International Relations) at Jahangirnagar University, Dhaka
January 11, 2030 - January 1, 2026Bachelor of Social Science (BSS) in International Relations at Gopalganj Science & Technology University (Ex. BSMRSTU), Gopalganj
January 11, 2030 - January 1, 2022Higher Secondary Certificate (HSC) at Khulna Model School and College, Boyra, Khulna
January 11, 2030 - January 1, 2018Secondary School Certificate (SSC) at Khulna Public College, Boyra, Khulna
January 11, 2030 - January 1, 2016Qualifications
Aspire Leaders Program — Aspire Institute (International Leadership & Professional Development Program)
January 11, 2030 - July 18, 2026Skill Development Camp (organized by Publician) — Content Writing, Design & Presentation, Digital Literacy, Leadership & Networking
January 11, 2030 - July 18, 2026Representative (Senegal) — DUNMAN 2024 (Model UN)
January 1, 2024 - July 18, 2026Graphics Designing — Creative IT Institute
January 11, 2030 - July 18, 2026Microsoft Office Skills (Word, Advanced Excel, Reporting & Presentation Tools) — GSTU (CSE Department)
January 11, 2030 - July 18, 2026Digital Marketing — Learning Bangladesh
January 11, 2030 - July 18, 2026Aspire Leaders Program – Aspire Institute (International Leadership & Professional Development)
January 11, 2030 - July 18, 2026Skill Development Camp (Publician) – Content Writing, Design & Presentation, Digital Literacy, Leadership & Networking
January 11, 2030 - July 18, 2026Representative (Senegal) – DUNMAN 2024 (International Model UN)
January 11, 2030 - July 18, 2026Graphics designing – Creative IT Institute
January 11, 2030 - July 18, 2026Microsoft Office Skills (Word, Advanced Excel, Reporting & Presentation Tools) – GSTU (CSE Department)
January 11, 2030 - July 18, 2026Digital Marketing – Learning Bangladesh
January 11, 2030 - July 18, 2026Industry Experience
Financial Services, Non-Profit Organization, Media & Entertainment, Retail, Education, Professional Services
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