Isabel Rodrigues

Available to hire

Hi, I’m Isabel Rodrigues, a Portuguese professional with a diverse background spanning customer service, education, and photography training.

About

Hi, I’m Isabel Rodrigues, a Portuguese professional with a diverse background spanning customer service, education, and photography training. Since 2005 I’ve collaborated with multiple brands in call centers, later founding and directing photography education projects and delivering training across drama, plastic expression, and topography-related calculations. I’m passionate about helping people learn and grow, and I enjoy creating supportive environments that balance “help and happiness” in service roles.

I’m an active online mentor for Coursera learners, expanding my practice with AR/VR education, photography, and design. I possess strong English (C2) and native Portuguese proficiency, as well as practical skills in content creation, social media management, and visual design. I look forward to continuing to contribute to education, training, and creative projects.

I’m completing a Professional Training Program in Digital Communication and Service (IEFP Porto, QNQ4).

I have hands-on experience in digital communication, content creation, and social media management, gained during an internship at a digital marketing start-up.

With a background that bridges Art, Communication, and Digital Strategy, my education shaped a creative yet analytical approach to marketing. From visual storytelling and design to data-driven content strategies, I bring together creativity, pedagogy, and technology to build brands that truly connect.

I’m currently eligible for an EU-funded internship and very interested in contributing to the company’s communication and social media projects.

Here’s my portfolio and social media for your reference:

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  • 21 years' experience
  • Joined October 2025

Languages

  • PortugueseFluent
  • EnglishFluent
  • Spanish; CastilianAdvanced
  • GermanAdvanced

Industry experience

  • Media & Entertainment
  • Education
  • Professional Services
  • Software & Internet
  • Telecommunications
  • Other

Work experience· 11 roles

Call center operator · RemoteDec 2023 – Oct 2025 · 1 yr 11 mos

Remote work supporting campaigns and brands from 2020 to 2023

Call center operator · Various campaigns and brandsDec 2023 – Oct 2025 · 1 yr 11 mos

Customer support and telemarketing for campaigns including Airbnb, Marktest, GFK Metris, Endesa, ZON 4i, Barclaycard, EDP Funciona, Impresa Publishing, Público, Zon TV CABO, Vodafone, FedEx, Optimus, PT Comunicações; Bragança–Porto (2005–2013), Lisbon (2014–2020), Remote (2020–2023)

Call center operator · Various campaigns and brands – LisbonDec 2020 – Oct 2025 · 4 yrs 11 mos

Customer support and telemarketing for campaigns based in Lisbon from 2014 to 2020

Call Center Operator · Various campaigns and brandsJan 2020 – Dec 2023 · 4 yrs
Mentor · Coursera – Seeing Through PhotographsApr 2018 – Present · 8 yrs 8 mos
Mentor · Coursera – Seeing Through Photographs courseApr 2018 – Present · 8 yrs 8 mos
Call Center Operator · Various campaigns and brandsJan 2014 – Dec 2020 · 7 yrs
CEO and Trainer · Oficinas de Fotografia, PTDec 2013 – Oct 2025 · 11 yrs 11 mos

Education· 8

Eng.ª Topografica · Escola Superior de Tecnologia e Gestão2000 – 2004
Liderança e Motivação de Equipas · Sadoinformática S.A.2005
Curso de Fotografia · Instituto Português de Fotografia2007
Certificação Pedagógica de Formadores · Escola de Negócios S.A.2009

Certifications and awards· 8

Eng.ª Topografica2000 – 2004
Liderança e Motivação de Equipas2005
Curso de Fotografia2007
Certificação Pedagógica de Formadores2009

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