Hi, I’m Isabel Rodrigues, a Portuguese professional with a diverse background spanning customer service, education, and photography training. Since 2005 I’ve collaborated with multiple brands in call centers, later founding and directing photography education projects and delivering training across drama, plastic expression, and topography-related calculations. I’m passionate about helping people learn and grow, and I enjoy creating supportive environments that balance “help and happiness” in service roles. I’m an active online mentor for Coursera learners, expanding my practice with AR/VR education, photography, and design. I possess strong English (C2) and native Portuguese proficiency, as well as practical skills in content creation, social media management, and visual design. I look forward to continuing to contribute to education, training, and creative projects. I’m completing a Professional Training Program in Digital Communication and Service (IEFP Porto, QNQ4). I have hands-on experience in digital communication, content creation, and social media management, gained during an internship at a digital marketing start-up. With a background that bridges Art, Communication, and Digital Strategy, my education shaped a creative yet analytical approach to marketing. From visual storytelling and design to data-driven content strategies, I bring together creativity, pedagogy, and technology to build brands that truly connect. I’m currently eligible for an EU-funded internship and very interested in contributing to the company's communication and social media projects. Here’s my portfolio and social media for your reference: _Website not available. Sign in: https://www.twine.net/signup_ _Website not available. Sign in: https://www.twine.net/signup_/in/isabelarbranding _Website not available. Sign in: https://www.twine.net/signup_ _Website not available. Sign in: https://www.twine.net/signup_

Isabel Rodrigues

Hi, I’m Isabel Rodrigues, a Portuguese professional with a diverse background spanning customer service, education, and photography training. Since 2005 I’ve collaborated with multiple brands in call centers, later founding and directing photography education projects and delivering training across drama, plastic expression, and topography-related calculations. I’m passionate about helping people learn and grow, and I enjoy creating supportive environments that balance “help and happiness” in service roles. I’m an active online mentor for Coursera learners, expanding my practice with AR/VR education, photography, and design. I possess strong English (C2) and native Portuguese proficiency, as well as practical skills in content creation, social media management, and visual design. I look forward to continuing to contribute to education, training, and creative projects. I’m completing a Professional Training Program in Digital Communication and Service (IEFP Porto, QNQ4). I have hands-on experience in digital communication, content creation, and social media management, gained during an internship at a digital marketing start-up. With a background that bridges Art, Communication, and Digital Strategy, my education shaped a creative yet analytical approach to marketing. From visual storytelling and design to data-driven content strategies, I bring together creativity, pedagogy, and technology to build brands that truly connect. I’m currently eligible for an EU-funded internship and very interested in contributing to the company's communication and social media projects. Here’s my portfolio and social media for your reference: _Website not available. Sign in: https://www.twine.net/signup_ _Website not available. Sign in: https://www.twine.net/signup_/in/isabelarbranding _Website not available. Sign in: https://www.twine.net/signup_ _Website not available. Sign in: https://www.twine.net/signup_

Available to hire

Hi, I’m Isabel Rodrigues, a Portuguese professional with a diverse background spanning customer service, education, and photography training. Since 2005 I’ve collaborated with multiple brands in call centers, later founding and directing photography education projects and delivering training across drama, plastic expression, and topography-related calculations. I’m passionate about helping people learn and grow, and I enjoy creating supportive environments that balance “help and happiness” in service roles.

I’m an active online mentor for Coursera learners, expanding my practice with AR/VR education, photography, and design. I possess strong English (C2) and native Portuguese proficiency, as well as practical skills in content creation, social media management, and visual design. I look forward to continuing to contribute to education, training, and creative projects.

I’m completing a Professional Training Program in Digital Communication and Service (IEFP Porto, QNQ4).

I have hands-on experience in digital communication, content creation, and social media management, gained during an internship at a digital marketing start-up.

With a background that bridges Art, Communication, and Digital Strategy, my education shaped a creative yet analytical approach to marketing. From visual storytelling and design to data-driven content strategies, I bring together creativity, pedagogy, and technology to build brands that truly connect.

I’m currently eligible for an EU-funded internship and very interested in contributing to the company’s communication and social media projects.

Here’s my portfolio and social media for your reference:

Website not available. Sign in: https://www.twine.net/signup
Website not available. Sign in: https://www.twine.net/signup/in/isabelarbranding
Website not available. Sign in: https://www.twine.net/signup
Website not available. Sign in: https://www.twine.net/signup

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Language

Portuguese
Fluent
English
Fluent
Spanish; Castilian
Advanced
German
Advanced

Work Experience

Mentor at Coursera – Seeing Through Photographs course
April 1, 2018 - Present
Mentor in the course Seeing Through Photographs on Coursera; US
Call center operator at Various campaigns and brands
December 31, 2023 - October 20, 2025
Customer support and telemarketing for campaigns including Airbnb, Marktest, GFK Metris, Endesa, ZON 4i, Barclaycard, EDP Funciona, Impresa Publishing, Público, Zon TV CABO, Vodafone, FedEx, Optimus, PT Comunicações; Bragança–Porto (2005–2013), Lisbon (2014–2020), Remote (2020–2023)
Call center operator at Various campaigns and brands – Lisbon
December 31, 2020 - October 20, 2025
Customer support and telemarketing for campaigns based in Lisbon from 2014 to 2020
Call center operator at Remote
December 31, 2023 - October 20, 2025
Remote work supporting campaigns and brands from 2020 to 2023
CEO and Trainer at Oficinas de Fotografia, PT
December 31, 2013 - October 20, 2025
CEO and Trainer of the project Oficinas de Fotografia
Mentor at Coursera – Seeing Through Photographs
April 1, 2018 - Present
Mentor in the course Seeing Through Photographs on Coursera platform; US #e-mentoring
Call Center Operator at Various campaigns and brands
January 1, 2005 - December 31, 2013
Call center operator for campaigns including Airbnb, Marktest, GFK Metris, Endesa, ZON 4i, Barclaycard, EDP Funciona, Impresa Publishing, Público, Zon TV Cabo, Vodafone, FedEx, Optimus, PT Comunicações
Call Center Operator at Various campaigns and brands
January 1, 2014 - December 31, 2020
Call center operator with Lisbon assignment
Call Center Operator at Various campaigns and brands
January 1, 2020 - December 31, 2023
Remote work for call center campaigns
CEO and Trainer at Oficinas de Fotografia, PT
January 1, 2009 - December 31, 2013
CEO and Trainer of the project Oficinas de Fotografia
Formadora at Porto
January 1, 2009 - December 31, 2013
Drama and Plastic Expression, Photography, Calculus applied to Topography

Education

Eng.ª Topografica at Escola Superior de Tecnologia e Gestão
January 1, 2000 - January 1, 2004
Liderança e Motivação de Equipas at Sadoinformática S.A.
January 1, 2005 - January 1, 2005
Curso de Fotografia at Instituto Português de Fotografia
January 1, 2007 - January 1, 2007
Certificação Pedagógica de Formadores at Escola de Negócios S.A.
January 1, 2009 - January 1, 2009
Certificação Pedagógica de Formadores em Igualdade de Género at Gestão Tecnologia e Inovação S.A.
January 1, 2010 - January 1, 2010
Arte & Educação (Art & Education) at Universidade Aberta
January 1, 2010 - January 1, 2012
VR & AR Introduction to ARCore at Google Academy
January 1, 2019 - January 1, 2020
Tecnologia de Comunicação e Serviço Digital (Communication and Digital Service Technician) at IEFP Porto
January 1, 2024 - December 31, 2025

Qualifications

Eng.ª Topografica
January 1, 2000 - January 1, 2004
Liderança e Motivação de Equipas
January 1, 2005 - January 1, 2005
Curso de Fotografia
January 1, 2007 - January 1, 2007
Certificação Pedagógica de Formadores
January 1, 2009 - January 1, 2009
Certificação Pedagógica de Formadores em Igualdade de Género
January 1, 2010 - January 1, 2010
Arte & Educação (Art & Education)
January 1, 2010 - January 1, 2012
Técnica de Comunicação e Serviço Digital
January 1, 2024 - January 1, 2025
VR & AR Introduction to ARCore
January 1, 2019 - January 1, 2020

Industry Experience

Media & Entertainment, Education, Professional Services, Software & Internet, Telecommunications, Other