I'm a freelancer who specialises in social media marketing from Oxfordshire. I am a competent photographer, videographer and editor having worked on multiple pieces of content both in my work roles and in my personal life where I have produced content as a volunteer for UNESCO and for my personal TikTok account. In my previous professional role I was responsible for creating engaging content for the English Heritage brand social media channels and the Stonehenge social media channels. I also monitored the activity on both channels, with an aim to engage positively with our audience and handle negative comments or difficult questions where necessary. --- **Employment and project experience** **Social Media Assistant** The English Heritage Trust _July 2025 - March 2026_

Isabelle Rideout

I'm a freelancer who specialises in social media marketing from Oxfordshire. I am a competent photographer, videographer and editor having worked on multiple pieces of content both in my work roles and in my personal life where I have produced content as a volunteer for UNESCO and for my personal TikTok account. In my previous professional role I was responsible for creating engaging content for the English Heritage brand social media channels and the Stonehenge social media channels. I also monitored the activity on both channels, with an aim to engage positively with our audience and handle negative comments or difficult questions where necessary. --- **Employment and project experience** **Social Media Assistant** The English Heritage Trust _July 2025 - March 2026_

Available to hire

I’m a freelancer who specialises in social media marketing from Oxfordshire.

I am a competent photographer, videographer and editor having worked on multiple pieces of content both in my work roles and in my personal life where I have produced content as a volunteer for UNESCO and for my personal TikTok account.

In my previous professional role I was responsible for creating engaging content for the English Heritage brand social media channels and the Stonehenge social media channels. I also monitored the activity on both channels, with an aim to engage positively with our audience and handle negative comments or difficult questions where necessary.


Employment and project experience

Social Media Assistant The English Heritage Trust
July 2025 - March 2026

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Experience Level

Expert
Expert
Expert
Intermediate
Intermediate

Language

English
Fluent

Work Experience

Social Media Assistant (Temporary) at The English Heritage Trust
July 1, 2025 - March 27, 2026
Creating engaging content for the English Heritage brand channels and the Stonehenge channels; monitoring activity and engaging with the audience; handling negative comments or difficult questions; collecting data on content performance and presenting weekly updates to executives and managers to inform channel direction.
Customer Service Advisor at The English Heritage Trust
February 1, 2023 - July 1, 2025
Updating customer profiles, answering queries, and logging incoming communications; handling difficult conversations toward positive resolutions; further developing communication and organisational skills.
Retail Assistant at Westminster Abbey Ltd
November 1, 2022 - February 1, 2023
Selling merchandise, maintaining gift shops’ appearance, managing stock between shops, and assisting visitors; improving organisational and communication skills and achieving sales goals.

Education

MA Archaeology at Newcastle University, Newcastle
September 1, 2021 - September 30, 2022
BA Hons Classical Civilisation at Swansea University, Swansea
September 1, 2018 - June 30, 2021

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Professional Services, Retail, Education

Experience Level

Expert
Expert
Expert
Intermediate
Intermediate

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