Exequiel Lagayada Valzado

Available to hire

I am a knowledgeable and dedicated customer service professional with experience supporting medication and prescription order fulfillment, accounting inquiries, and insurance plan discussions.

About

I am a knowledgeable and dedicated customer service professional with experience supporting medication and prescription order fulfillment, accounting inquiries, and insurance plan discussions. I bring strong oral and written communication skills, analytical problem-solving abilities, and a professional telephone demeanor to every customer interaction.

I am committed to resolving complaints, managing customer accounts, following service standards, and ensuring accurate order fulfillment. My background includes a Bachelor of Science in Hospitality Management, and I am proud to have been recognized as a Nesting Valedictorian at Optum.

  • Joined September 2026

Industry experience

  • Media & Entertainment
  • Gaming
  • Travel & Hospitality
  • Healthcare
  • Financial Services

More experts in Rodriguez, Philippines

Projects · 1

A collection of my video editing samples featuring gaming clips, short-form content, engaging captions, smooth transitions, and fast-paced editing. These samples showcase my 3 years of freelance editing experience and my ability to turn raw footage into entertaining, viewer-friendly content.

here’s the samples:
https://www.twine.net/signin

Work experience

Video Editor · FreelanceSep 2026 – Sep 2026

Editing from YouTube to upwork

Customer Service Associate · OptumOct 2022 – Mar 2023 · 6 mos

Handled medication and prescription order fulfillment, accounting inquiries, and insurance plan discussions. Supported customers through professional telephone interactions, complaint resolution, account management, and compliance with service standards. Recognized as Nesting Valedictorian.

Education

Bachelor of Science in Hospitality Management · La Concepcion College2018 – 2022
Bachelor of Science in Hospitality Management · La Concepcion College2018 – 2022
Senior High School - Science, Technology, Engineering and Mathematics · STI College Fairview2016 – 2018

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