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I’m Ishrak Khalil, a proactive operations and client-delivery professional based in Dhaka, Bangladesh. I specialize in coordinating real estate projects and onboarding international clients, ensuring quality, timely delivery, and strong customer satisfaction across the board. I’ve led teams of up to 20 people, mentored colleagues, and collaborated with QA, sales, and onboarding teams to streamline processes, reduce revisions, and maintain high on-time delivery. I’m passionate about turning client needs into actionable plans and building reliable, scalable workflows that drive growth.…I’m Ishrak Khalil, a proactive operations and client-delivery professional based in Dhaka, Bangladesh. I specialize in coordinating real estate projects and onboarding international clients, ensuring quality, timely delivery, and strong customer satisfaction across the board. I’ve led teams of up to 20 people, mentored colleagues, and collaborated with QA, sales, and onboarding teams to streamline processes, reduce revisions, and maintain high on-time delivery. I’m passionate about turning client needs into actionable plans and building reliable, scalable workflows that drive growth.

Ishrak Khalil

Designer, Product Designer, Graphic Designer, +5

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I’m Ishrak Khalil, a proactive operations and client-delivery professional based in Dhaka, Bangladesh. I specialize in coordinating real estate projects and onboarding international clients, ensuring quality, timely delivery, and strong customer satisfaction across the board. I’ve led teams of up to 20 people, mentored colleagues, and collaborated with QA, sales, and onboarding teams to streamline processes, reduce revisions, and maintain high on-time delivery. I’m passionate about turning client needs into actionable plans and building reliable, scalable workflows that drive growth.…I’m Ishrak Khalil, a proactive operations and client-delivery professional based in Dhaka, Bangladesh. I specialize in coordinating real estate projects and onboarding international clients, ensuring quality, timely delivery, and strong customer satisfaction across the board. I’ve led teams of up to 20 people, mentored colleagues, and collaborated with QA, sales, and onboarding teams to streamline processes, reduce revisions, and maintain high on-time delivery. I’m passionate about turning client needs into actionable plans and building reliable, scalable workflows that drive growth.

Available to hire

I’m Ishrak Khalil, a proactive operations and client-delivery professional based in Dhaka, Bangladesh. I specialize in coordinating real estate projects and onboarding international clients, ensuring quality, timely delivery, and strong customer satisfaction across the board.

I’ve led teams of up to 20 people, mentored colleagues, and collaborated with QA, sales, and onboarding teams to streamline processes, reduce revisions, and maintain high on-time delivery. I’m passionate about turning client needs into actionable plans and building reliable, scalable workflows that drive growth.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Client Success Executive at Bright River Bangladesh Limited

April 2, 2025 - Present

Responsible for coordinating the fulfillment of customer orders globally, including managing fulfillment quality, timeline adherence, and overall customer satisfaction. First point of contact for customer escalations. Worked with QA to reduce revision requests and improve first delivery accuracy. Collaborated with the sales and intake teams to test and onboard new clients. Attended onboarding meetings with new clients to build communication and demonstrate internal software and required steps.

Team Leader at Bright River Bangladesh Limited

August 2, 2023 - April 2, 2025

Managed the workflow for multiple teams within the Real Estate Department, assigning tasks, prioritizing work based on production needs, and ensuring a consistent production flow. Trained and mentored all team members to improve accuracy, productivity, and operational efficiency. Managed team attendance and individual performance to gain greater team efficiency.

Junior Floorplan Artist at Bright River Bangladesh Limited

December 2, 2022 - August 2, 2023

Designed floor plans using FloorPlaner software while maintaining quality and meeting deadlines. Communicated with the team lead and workflow to ensure smooth operations.