Cross-functional retail and ecommerce operations leader with 5+ years focused on ecommerce, digital marketing, and online projects. Experienced in Shopify management, ecommerce merchandising, campaign launches, product strategy, sourcing, pricing, logistics coordination, and launch planning across fashion, beauty, wellness, and B2B merchandise categories.

Issa Jesus Lopez

Cross-functional retail and ecommerce operations leader with 5+ years focused on ecommerce, digital marketing, and online projects. Experienced in Shopify management, ecommerce merchandising, campaign launches, product strategy, sourcing, pricing, logistics coordination, and launch planning across fashion, beauty, wellness, and B2B merchandise categories.

Available to hire

Cross-functional retail and ecommerce operations leader with 5+ years focused on ecommerce, digital marketing, and online projects. Experienced in Shopify management, ecommerce merchandising, campaign launches, product strategy, sourcing, pricing, logistics coordination, and launch planning across fashion, beauty, wellness, and B2B merchandise categories.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

Spanish; Castilian
Fluent
English
Fluent
German
Beginner

Work Experience

Ecommerce Venture Strategy & Product Architecture Lead at NOOKS (Wellness startup)
January 1, 2025 - Present
Designed the business and product architecture for a wellness subscription startup, shaping the subscription model, product ecosystem, and go-to-market direction ahead of launch and fundraising. Developed an integrated product/app/habit-system ecosystem connecting product experience, retention strategy, and long-term brand vision. Built the investment thesis and brand deck narrative for pre-launch fundraising.
Brand, Product & Go-to-Market Support
January 1, 2025 - Present
Designed business and product architecture for an internal wellness startup under Premier Trading SA, shaping the subscription model, product ecosystem and go-to-market direction ahead of launch and fundraising. Developed an integrated product, app and habit-system concept connecting product experience, retention thinking and brand vision. Built the investment thesis and brand deck for pre-launch fundraising, translating the concept into a clear strategic and commercial story. Created a full product strategy map and, after one year of research, shifted the venture to a different product category following sourcing trips to China that clarified local market fit and showed the original gummies supplements concept was not the right launch direction.
Ecommerce Product Strategy & Online Projects Lead
January 1, 2024 - Present
Remotely conducted global beauty-tech and LED skincare research to identify gaps, opportunities, and scalable ecommerce strategies for premium and mass-market segments. Refined market product fit and updated strategy. Built product hierarchy, bundle strategy, offer architecture, and pricing models to support DTC ecommerce scalability and clearer value communication. Developed conversion-focused messaging, landing page structure, product page copy, and brand positioning aligned with online buying behavior and merchandising goals.
Lead at Premier Trading SA
January 1, 2024 - December 31, 2024
Conducted beauty-tech & LED skincare research to identify gaps, opportunities and ecommerce paths for a pre-launch venture across premium and mass-market segments. Improved product category direction through product evaluation, pricing reviews and market-fit analysis, including visits to 3 factories in China before refining the local offer. Built product hierarchy, bundle strategy and offer architecture to support ecommerce growth and clearer customer value communication. Developed conversion-focused messaging, landing page structure, product page copy and brand positioning aligned with online buying behavior. Coordinated campaign and marketing execution details (timelines, delivery alignment), maintained digital storefronts, supported launches and managed online content without relying on developers. Supported merchandising and product presentation across digital channels; planned and executed launches and customer-facing marketing that built growth and brand momentum.
Creative Strategist & E-commerce Project Manager at Skin Led
January 1, 2023 - Present
Remote role focusing on brand strategy, ecommerce campaigns, and content production; built brand identity and online presence; led influencer collaborations; managed production partners, campaigns, and content calendars.
Sales Course Participant at Marc Attram London
January 1, 2023 - January 1, 2023
Sales course participation and training.
Senior Leader - Commercial Distribution & Creative Strategy at Premier Trading SA
January 1, 2022 - Present
Imports, sales; B2B and B2C; procurement; branding and distribution; manages brokered deals for various products; develops online and wholesale channels; handles corporate gifts design and distribution.
Senior Leader, Imports & Sales (B2B/B2C) at SA Director – Imports, Sales (B2B/B2C)
January 1, 2022 - January 1, 2025
Imports, sales, procurement, B2B & B2C solutions in merchandise and design and distribution; broker deals, online and wholesale deals, and distribution for Leather Brand Supreme Leather and other products; oversees website design, content creation, marketing strategies, branding guidelines, brand activations, procurement, and product design.
Procurement, Product Development & Supply Chain Lead at Premier Trading SA
January 1, 2021 - Present
Led end-to-end sourcing and product development across apparel, merchandise, electronics, packaging, and custom products for B2B clients. Built and managed relationships with 50 China-based suppliers, negotiating pricing, MOQs, timelines, and commercial terms. Supported merchandise program delivery through supplier coordination, production oversight, and 3PL logistics execution in China.
Production, Supplier & Launch Coordination at Premier Trading SA
January 1, 2021 - January 1, 2024
Led product sourcing, product development and project coordination across apparel, merchandising, electronics, packaging and custom products for B2B clients and brand-led campaigns. Built and managed supplier relationships for negotiation on pricing, MOQs, timelines and commercial terms. Supported agency-style client projects through supplier coordination, production oversight, launch execution, ecommerce sales, marketing support and logistics in China. Managed product sales and marketing of off-price items across South African ecommerce marketplaces, handling brand positioning, deal pricing and overall sales performance. Coordinated additional projects including print-on-demand store products, market research for a local DJ earplug brand, Proton product merchandising presentations, ecommerce consulting for bases, and weekly essentials menswear store product sourcing, dropshipping product ideation and research. Completed sourcing trips to China for supplier discovery, product research
Integrated Project Manager / Brand Builder at Self-employed / Freelance
January 1, 2020 - Present
Integrated project management and brand-building services for ecommerce and international clients; coordinated designers, suppliers, photographers, and cross-border teams across SA, China and EU; oversaw product development, manufacturing, packaging, and QC workflows; produced brand identities and Shopify content; implemented AI-assisted creative workflows to improve efficiency.
Video & Photography at OMS School, Cape Town
January 1, 2019 - January 1, 2019
Video and Photography course study and practice.
Creative Strategist & E-commerce Project Manager at Skin Led
January 1, 2017 - December 31, 2020
Built brand identity, visual direction, and storytelling systems; led influencer marketing collaborations; designed graphics, content concepts, and seasonal creative guidelines; coordinated production partners and campaign timelines; structured content shoots, social content, and event concepts.
Retail, Brand Strategy & Creative Lead (Fashion Brand Development)
January 1, 2013 - Present
Led brand building, creative direction, and product development across two women’s wear brands. Shaped assortment strategy, product identity, and market positioning. Directed campaign shoots, visual storytelling, ecommerce presentation, and online merchandising to strengthen brand perception and customer engagement. Executed launches, collaborations, and cross-channel brand activations across fashion and consumer touchpoints.
Founder & Creative Director at Iconic Black, Isa Leo Pty.
January 1, 2013 - December 31, 2022
Develop local South African fashion brands; manage stores and distribution for three brands online and in retail; oversee website design, content creation, marketing strategies, branding guidelines, brand activations, procurement, and product design.
Founder & Creative Director at Iconic Black, Issa Leo Pty
January 1, 2013 - January 1, 2022
Develop local South African fashion brands and manages stores and distribution online and in retail. Oversees website design, content creation, marketing strategies, branding guidelines, brand activations, procurement, and product design. Website oversight and brand operations.

Education

Video and Photography at OMS School, Cape Town
January 1, 2019 - January 1, 2019
Digital E-commerce Marketing Course at OMS School Cape Town
January 1, 2023 - January 1, 2025
Import, Export, and Logistics Management at ENEB Barcelona University Online
January 1, 2023 - January 1, 2025
Leadership (E-commerce & Sales, Logistics & Procurement) at Leadership Institute / Online
January 1, 2022 - January 1, 2022
MBA (Online) at ENEB Barcelona / Online University
January 1, 2023 - January 1, 2025
MBA (Online) at ENEB (Barcelona)
January 1, 2023 - January 1, 2025
Import, Export, and Logistics Management at University of Cape Town
January 11, 2030 - December 23, 2025
Video & Photography at OMS School, Cape Town
January 1, 2019 - December 23, 2025
Digital E-commerce Marketing at ENEB Barcelona
January 1, 2023 - January 1, 2025
MBA at Business School
January 11, 2030 - April 29, 2026
Certificate in Trade, Logistics & Procurement at UCT
January 11, 2030 - April 29, 2026
Certificate in Sales & Negotiation at Atram London
January 11, 2030 - April 29, 2026
Master in E-Commerce & Digital Marketing at ENEB Business School
January 1, 2023 - January 1, 2025
MBA in Business Management at ENEB Business School
January 1, 2025 - August 19, 2026
Master in E-Commerce & Digital Marketing at ENEB Business School
January 1, 2013 - January 1, 2013
MBA at ENEB Business School
January 1, 2023 - January 1, 2023

Qualifications

Sales Course
January 1, 2023 - January 1, 2023
Leadership (E-commerce & Sales, Logistics & Procurement)
January 1, 2022 - January 1, 2022
Digital E-commerce Marketing Course
January 1, 2023 - January 1, 2025
Video & Photography
January 1, 2019 - January 1, 2019
MBA (Online)
January 1, 2023 - January 1, 2025
Sales Course - Marc Atram London
January 1, 2023 - December 23, 2025
Video & Photography - OMS School, Cape Town
January 1, 2019 - December 23, 2025
Digital E-commerce Marketing - ENEB Barcelona
January 1, 2023 - January 1, 2025
MBA - Master in E-Commerce & Digital Marketing
January 11, 2030 - April 29, 2026
Certificate in Trade, Logistics & Procurement
January 11, 2030 - April 29, 2026
Certificate in Sales & Negotiation
January 11, 2030 - April 29, 2026
Certificate in Trade, Logistics & Procurement (University)
January 1, 2023 - August 19, 2026
CPTS Sales & Negotiation Certificate (Aram London)
January 1, 2023 - August 19, 2026
Short course: Photography and Video Editing (Aram London)
January 1, 2023 - August 19, 2026
Certificate in Trade, Logistics & Procurement
January 11, 2030 - August 19, 2026
CPT Sales & Negotiation Certificate
January 11, 2030 - August 19, 2026

Industry Experience

Retail, Wholesale & Distribution, Media & Entertainment, Professional Services, Consumer Goods, Manufacturing, Software & Internet, Computers & Electronics, Transportation & Logistics