Available to hire
I am a proactive and detail-oriented professional with over a decade of experience spanning administrative support, customer service, and sales. I excel at streamlining office operations, managing complex documentation, and maintaining accurate records with tools like Tally and Tally Prime.
I thrive on building strong client relationships, hitting sales targets, and coordinating logistics to ensure smooth business operations. I am proficient with Microsoft Office, AI tools, and digital marketing platforms such as Google Ads and Facebook Ads, and I value efficiency, collaboration, and clear communication.
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Tagalog
Fluent
Arabic
Beginner
Work Experience
Telecommunication Assistant cum Secretary to the CEO at LOGI Composites and Chemicals Trading LLC
January 1, 2023 - PresentPrepared and sent quotations in response to client inquiries. Provided executive administrative support to the CEO, including calendar management, meeting coordination, and correspondence. Managed telecommunications, including handling calls, messages, and internal communications. Maintained confidential records and ensured smooth office operations.
Sales Associate at Brands General Trading LLC
December 31, 2023 - July 25, 2025Achieved and exceeded sales targets through customer-focused solutions. Maintained up-to-date knowledge of product lines and promotions. Assisted with inventory control and visual merchandising.
Customer Service Representative at Brands General Trading
December 31, 2018 - July 25, 2025Delivered exceptional service by resolving customer inquiries and complaints efficiently. Maintained a high level of professionalism and product knowledge. Assisted in training new staff on customer service best practices.
Beauty Advisor at Sedong Trading FZE
December 31, 2015 - July 25, 2025Offered personalized beauty consultations and product recommendations. Conducted product demonstrations and maintained customer loyalty. Ensured cleanliness and organization of product displays.
Secretary / Admin Assistant at Logi Composites and Chemicals Trading LLC
January 1, 2023 - PresentPrepared sales quotations, invoices, proforma invoices, commercial invoices, and packing lists; performed data entry and maintained client databases and sales records; coordinated inventory with logistics and warehouse teams; handled inquiries via phone and email; followed up with clients on quotations, orders, and payments; arranged travel for sales personnel; managed communications; drafted and edited documents; supported HR onboarding; handled vehicle registration, renewal, and insurance; processed health insurance claims; ensured document security and confidentiality.
Sales Associate / Customer Service Representative at Brands General Trading LLC
January 1, 2015 - January 1, 2023Greeted customers, identified needs, provided product information and recommendations; promoted discounts and loyalty programs; cross-sold and upsold additional products; achieved sales quotas; processed transactions via POS; managed inquiries and resolved issues; handled returns, refunds, and exchanges; built and maintained customer relationships; collected feedback to improve products and services; assisted with inventory management and store presentation; maintained flexibility to work evenings, weekends, and holidays.
Beauty Sales Consultant at Sedong Trading FZE
January 1, 2012 - January 1, 2015Greeted customers, assessed needs, conducted product demonstrations; offered samples and consultations; achieved sales targets; maintained clean, organized displays; monitored stock and restocked as needed.
Education
Bachelor of Science at Polytechnic University of the Philippines
January 1, 2000 - December 31, 2004Bachelor of Science in Business Administration - Marketing at Polytechnic University of the Philippines
January 11, 2030 - February 6, 2026Qualifications
Industry Experience
Wholesale & Distribution, Retail, Telecommunications, Consumer Goods, Professional Services
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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