Ohiama Roselyn Itachu

Manage daily business operations to ensure smooth workflow and efficient service delivery. Create engaging social media content (posts, reels, and promotions) and develop marketing strategies to attract and retain customers. Handle customer inquiries, orders, and feedback to improve client satisfaction. Oversee inventory, coordinate with suppliers, and maintain product quality. Design and schedule content campaigns to strengthen brand visibility.

Lead day-to-day operations of a growing food and hospitality business while overseeing communications, customer engagement, and administrative functions. Develop and implement communication and marketing strategies to improve brand visibility across digital platforms. Produce content for promotional campaigns and social media (posts and reels), manage customer relationships and enquiries, and help maintain high service standards. Coordinate procurement and supplier relationships, inventory management, and operational planning. Monitor customer engagement trends and implement initiatives to support business growth while maintaining accurate business documentation and records.

Managed daily business operations to ensure smooth workflow and service quality. Created and scheduled social media content (posts, reels, promotional campaigns) to improve visibility and customer engagement. Developed marketing strategies to attract and retain clients while handling customer inquiries, orders, and feedback to support satisfaction. Coordinated suppliers and managed inventory and product quality. Ensured efficient communication and follow-through across daily customer and business tasks.