Available to hire
Itti Sharma is a Bachelor of Business Administration (Finance) graduate from NAIT with experience in office administration, immigration services, customer service, and team leadership. Currently working as an Office Administrator & Team Leader at Gmap Immigration, Itti has a strong background in finance, client relationship management, and administrative operations. Fluent in English, Hindi, and Punjabi, Itti is passionate about helping clients, leading teams, and building a successful career in finance and immigration services.
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
Language
English
Fluent
Hindi
Fluent
Panjabi, Punjabi
Fluent
Work Experience
Office Administrator & Team Leader at Gmap Immigration
March 1, 2026 - PresentManaged daily office operations, maintained confidential client records, coordinated appointments, and handled administrative communications. Assisted clients with immigration applications including study permits, visitor visas, work permits, and PR documentation while ensuring accuracy and professionalism. Led and supported team operations by coordinating workflow, assisting staff with daily tasks, and ensuring smooth client service in a fast-paced environment. Provided excellent customer service by responding to client inquiries, resolving concerns professionally, and ensuring timely follow-ups and documentation support.
Crew Member at McDonald’s
June 1, 2024 - March 1, 2026Delivered prompt, friendly customer experience. Front end cashier/ cash handling, drive thru and McCafé. Assisted customers with ordering, incorporating suggestive selling and promotion of special deals.
VP Finance at NAIT
November 1, 2024 - September 1, 2025Lead budgeting, forecasting, and financial planning processes. Analyze financial performance, identify trends, and recommend improvements. Oversee accounting operations, including payroll, accounts payable/receivable, and audits. Identify, assess, and mitigate financial risks.
Cashier and Server at Royal King Restaurant
June 1, 2021 - April 1, 2022Greeted customers and answered questions about products and services. Operated cash register efficiently and accurately, processed payments by cash, card, or other methods. Counted money in cash drawer at the beginning of shift to ensure correct amounts and sufficient change.
Education
Bachelor of Business Administration, Finance at NAIT
January 1, 2024 - April 1, 2026CIFC (Canadian Investments Funds Course) at Edmonton, AB
January 11, 2030 - June 28, 2026CA (Chartered Accountant) Level 1 at Amritsar, India
January 11, 2030 - June 28, 2026Bachelor of Commerce at GNDU, Amritsar, India
May 1, 2019 - January 1, 2022Qualifications
CA (Chartered Accountant) Level 1
January 11, 2030 - June 28, 2026CIFC (Canadian Investments Funds Course)
January 11, 2030 - June 28, 2026Industry Experience
Education, Professional Services, Financial Services, Retail, Government
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
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