Iva Stojčević

Retail & Sales CRM Specialist - Croatia & Slovenia at Xiaomi CEE & Nordic

Monitoring sales promotions and tariffs, tracking and creating sales reports. Developing and implementing joint marketing budget and media plans for 8 biggest Croatian and 6 Slovenian partners, creating analysis and reports after campaigns. Managing various budgets, reporting, verification, and review. Project management including creating projects, budgets, drafting contracts, and monitoring execution and results. Communication with partners for SO reporting, co-marketing, budget claim verification and creation/implementation of promotional materials in all Mi and OM stores.

Web specialist at P Automobil Import d.o.o., Emil Frey Hrvatska

Designing, developing, implementing, and maintaining local websites for Peugeot, Citroën, DS Automobiles according to global standards. Managing web projects, mobile applications, and web analytics including performance marketing, user experience and optimization. Development and maintenance of CRM systems for authorized brand distributors. Email marketing and database management, social media account management. Coordinating external collaborators such as developers, editors, translators, and creative agencies.

Expert Associate for Websites at Croatian National Tourist Board

Provided operational support for web infrastructure with over 300 subdomains. Coordinated communication with tourism boards responsible for website updates. Worked with multiple CMS platforms including custom CMS, Drupal 7 & 8, Edit CMS, and WordPress. Collaborated with developers on frontend and CMS features, bug reporting, and testing. Managed content, SEO optimization, wireframe planning, and testing new projects such as websites and mobile applications. Coordinated teams of external collaborators and analyzed web and app activity using Google Data Studio and Google Analytics. Participated in public tenders.

Office Manager at URED EEP d.o.o.

Managed administrative and office tasks including proposals, contracts, project administration, record maintenance, and client communication. Designed and created marketing content for the company website.

Marketing assistant at Factory.hr

Conducted analysis of internal and external environment and competition. Used Google Analytics for data insights. Developed blog strategy and wrote blog content in English. Created promotional copy aimed at attracting new employees.

Web Specialist at Xiaomi CEE & Nordic, Zagreb

Designing, developing, implementing, and maintaining local websites according to global principles for authorized distributors of Peugeot, Citroën, and DS Automobiles brands. Managing web projects and supporting mobile applications including administration and updates. Leading web analytics efforts utilizing various tools to enhance corporate website performance. Overseeing CRM system development and maintenance for processing sales and data for authorized distributors. Coordinating email marketing activities, managing social media accounts, and supervising external collaborators like developers, editors, translators, and creative agencies.

Expert Associate for Websites at Croatian National Tourist Board, Zagreb

Operational support for the optimal functioning of a complex web infrastructure with over 300 subdomains. Coordination of internal communication with responsible tourism boards for timely updates. Collaborated with various CMS systems and developers in creating and testing web frontends and custom CMS systems. Editorial oversight including content conceptualization, management, proofreading, and SEO optimization for national tourism websites. Planning and testing new websites and mobile applications, coordinating external collaborators, analyzing website and mobile application activities using Google Data Studio and Google Analytics. Participated in the creation and implementation of public tenders.

Office Manager at U REDE EP d.o.o., Zagreb, Croatia

Managed and organized administrative and office tasks, including project administration and communication with clients. Designed and created marketing content for the company website.

Marketing Assistant at Factory.hr, Osijek, Croatia

Conducted analysis of the external and internal environment of the factory enterprise. Performed competition analysis and utilized Google Analytics. Developed blog strategy and wrote blog posts in English. Created copy aimed at attracting new employees.

Retail & Sales CRM Specialist - Croatia & Slovenia at P Auto mobil Import d.o.o., Emil Frey Hrvatska, Zagreb

Acted as the link between sales and retail departments by monitoring sales promotions, tariffs, and creating sales reports. Managed co-marketing and variable budgets, reporting, verification, and review for sales operations. Project management duties included creating projects, budgets, drafting contracts, collecting documentation, monitoring project execution, and reviewing final results. Maintained communication with partners regarding sales reporting, co-marketing, and budget claim verifications.

Office Manager at URED EEPd d.o.o.

Managed administrative tasks and office operations; created proposals and contracts; organized records (projects, contracts, employees); coordinated with clients; supported CRM systems; contributed to marketing content and coordination with external collaborators.

Marketing Assistant at Factory Enterprise, Osijek, Croatia

Analyzed external and internal environment of the factory enterprise; conducted competition analysis; supported Google Analytics; developed a blog strategy; wrote English blog posts; created copies to attract new employees.

Office Manager at Croatian National Tourism Board

Managing and organizing administrative and office tasks, creating proposals and contracts, project administration, maintaining records (projects, contracts, employees), and client communications. Marketing responsibilities included designing and creating content for the website.

Marketing Assistant at Ured d.o.o., Zagreb

Analyzed external and internal environment of a factory enterprise; performed competition analysis; Google Analytics; developed a blog strategy and wrote blog posts in English; created copies to attract new employees.

Office Manager at Ured EP d.o.o.

Managed and organized administrative and office tasks; created proposals and contracts; oversaw project administration; maintained records; communicated with clients; contributed to marketing by designing and creating content for the website.

Marketing Assistant at Factory.hr, Osijek

Analyzed external and internal environments; supported blog strategy; crafted copy to attract new employees; contributed to marketing and content creation; supported web content and social media.

Office/Marketing Coordinator at Croatian National Tourism Board, Zagreb

Managed office operations and marketing initiatives; coordinated external collaborators; prepared reports; supported content and website management; maintained relationships with partners.