I am a communicative and dedicated sales and customer service professional with several years of experience in advisory sales, client communication, complaint resolution, and administrative work. I am organized, thorough, and confident using specialized software and office tools.

Ivana Burmaz

I am a communicative and dedicated sales and customer service professional with several years of experience in advisory sales, client communication, complaint resolution, and administrative work. I am organized, thorough, and confident using specialized software and office tools.

Available to hire

I am a communicative and dedicated sales and customer service professional with several years of experience in advisory sales, client communication, complaint resolution, and administrative work. I am organized, thorough, and confident using specialized software and office tools.

See more

Experience Level

Intermediate
Intermediate

Language

English
Intermediate

Work Experience

Sales Advisor at Tehnomanija d.o.o.
February 1, 2024 - Present
Provides advisory sales support and professional assistance to customers when selecting products. Receives and resolves customer complaints with an emphasis on efficient and professional problem-solving. Maintains records of sales and inventory, participates in stocktaking, organizes the showroom, and works as part of a team to achieve sales targets.
Operator at Meridian Tech d.o.o.
June 1, 2023 - January 1, 2024
Communicated directly with users and provided support in daily activities. Performed administrative tasks, processed data, and prepared reports for supervisors. Created content for online channels, coordinated with the marketing team, organized promotional activities, and monitored business results.

Education

Course in bookkeeping, accounting, and financial analysis at EdukaPlus
January 11, 2030 - January 1, 2020
Cook at Srednja škola UTS Vrnjačka Banja
January 11, 2030 - January 1, 2016

Qualifications

Course in bookkeeping and financial analysis
January 11, 2030 - August 24, 2026
Driving licence, Category B
January 11, 2030 - August 24, 2026

Industry Experience

Retail, Computers & Electronics, Software & Internet

Experience Level

Intermediate
Intermediate