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I’m Ivan-John Fitzpatrick, a passionate, people-focused professional with experience in fast-paced hospitality and international guest-facing roles, including premium duty-free sales on luxury cruise ships. I enjoy creating memorable experiences through confident communication, product knowledge, and a calm, safety-first approach—whether I’m helping guests find the perfect bottle or leading passenger musters and emergency drills. Outside hospitality, I bring creativity from over a decade in performance and theatre, including acting, directing, writing, and technical support like lighting/sound/rigging. I’m also bilingual and enjoy connecting with people through clear, friendly conversations, and I keep myself growing through continuous training, technology, and creative projects such as music production and content creation.…I’m Ivan-John Fitzpatrick, a passionate, people-focused professional with experience in fast-paced hospitality and international guest-facing roles, including premium duty-free sales on luxury cruise ships. I enjoy creating memorable experiences through confident communication, product knowledge, and a calm, safety-first approach—whether I’m helping guests find the perfect bottle or leading passenger musters and emergency drills. Outside hospitality, I bring creativity from over a decade in performance and theatre, including acting, directing, writing, and technical support like lighting/sound/rigging. I’m also bilingual and enjoy connecting with people through clear, friendly conversations, and I keep myself growing through continuous training, technology, and creative projects such as music production and content creation.

Ivan-John Fitzpatrick

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I’m Ivan-John Fitzpatrick, a passionate, people-focused professional with experience in fast-paced hospitality and international guest-facing roles, including premium duty-free sales on luxury cruise ships. I enjoy creating memorable experiences through confident communication, product knowledge, and a calm, safety-first approach—whether I’m helping guests find the perfect bottle or leading passenger musters and emergency drills. Outside hospitality, I bring creativity from over a decade in performance and theatre, including acting, directing, writing, and technical support like lighting/sound/rigging. I’m also bilingual and enjoy connecting with people through clear, friendly conversations, and I keep myself growing through continuous training, technology, and creative projects such as music production and content creation.…I’m Ivan-John Fitzpatrick, a passionate, people-focused professional with experience in fast-paced hospitality and international guest-facing roles, including premium duty-free sales on luxury cruise ships. I enjoy creating memorable experiences through confident communication, product knowledge, and a calm, safety-first approach—whether I’m helping guests find the perfect bottle or leading passenger musters and emergency drills. Outside hospitality, I bring creativity from over a decade in performance and theatre, including acting, directing, writing, and technical support like lighting/sound/rigging. I’m also bilingual and enjoy connecting with people through clear, friendly conversations, and I keep myself growing through continuous training, technology, and creative projects such as music production and content creation.

Available to hire

I’m Ivan-John Fitzpatrick, a passionate, people-focused professional with experience in fast-paced hospitality and international guest-facing roles, including premium duty-free sales on luxury cruise ships. I enjoy creating memorable experiences through confident communication, product knowledge, and a calm, safety-first approach—whether I’m helping guests find the perfect bottle or leading passenger musters and emergency drills.

Outside hospitality, I bring creativity from over a decade in performance and theatre, including acting, directing, writing, and technical support like lighting/sound/rigging. I’m also bilingual and enjoy connecting with people through clear, friendly conversations, and I keep myself growing through continuous training, technology, and creative projects such as music production and content creation.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Russian

Fluent

Ukrainian

Advanced

Spanish; Castilian

Advanced

French

Beginner

Work Experience

Liquor Specialist (Duty-Free Sales) | P&O UK, Princess Cruises at Harding Brothers / P&O UK (Princess Cruises)

December 1, 2022 - April 30, 2026

Sales specialist for duty-free on board luxury cruise lines, assisting thousands of international passengers weekly. Provide premium liquor recommendations and upsell high-end brands (including premium whisky/cognac selections) based on guests’ specific preferences and gifting needs. Maintain high visual merchandising standards, housekeeping, stock control, promotions, and ensure a friendly retail environment. Lead passenger safety and wellbeing responsibilities, including mustering passengers and handling emergency procedures per maritime safety standards; lead large-scale staged scenarios involving lifeboats, medication/ration control, and guiding guests via clear safety routes.

Liquor Specialist at Harding Brothers (Overseas) – P&O UK / Princess Cruises

December 1, 2022 - November 6, 2025

Sales associate for duty-free liquor and tobacco on board luxury cruise lines, serving thousands of passengers weekly, assisting guests in finding the right products, upselling premium brands, and maintaining high visual merchandising and shop standards; responsibilities include stock management, deliveries, housekeeping and ship safety.

Kitchen Assistant at Restaurant Bar and Grill, Liverpool

November 1, 2022 - November 1, 2022

Set up and prepare cooking supplies and workstations; operated standard kitchen equipment with focus on safety and sanitation; prepared dishes for events and high-volume shifts; maintained sanitation and stock rotation; cross-trained as pastry chef and adhered to quality standards.

Kitchen Assistant (and cross-trained roles incl. Pastry Chef) at Restaurant Bar and Grill, Liverpool

October 1, 2021 - November 30, 2022

Supported kitchen operations by preparing workstations and supplies for opening/closing, operating equipment with a focus on safety and sanitation, and preparing dishes during high-volume shifts. Maintained cleanliness and sanitisation of utensils and dishes, monitored dates and rotated stock to prevent spoilage, and followed proper storage procedures. Worked efficiently to keep pace with demand and accepted additional training opportunities to cross-train, including pastry preparation aligned to company specifications.

Bartender at The Scholar Restaurant & Bar, Liverpool

October 1, 2021 - October 1, 2021

Developed new signature cocktails; organized bar inventory and storage; handled multiple customer and team needs; followed recipes to minimize waste; promoted daily specials and ensured compliance with alcohol service laws.

Theatre Actor at Lovehistory, Liverpool

September 1, 2019 - September 1, 2019

Studied and rehearsed roles, performed in large and small shows, and contributed to performances at St. Georges Hall, including historical tours and themed events; collaborated with teams to deliver engaging audience experiences.

Receptionist at Red Sofa, London

June 1, 2016 - November 6, 2025

Managed multiple tasks, answered high volumes of calls, scheduled appointments, resolved customer issues, greeted visitors, and maintained confidentiality and cleanliness at the reception area.