As Part of a neighborhood campaign for surrounding companies in the industrial area, I put together some Social Media Posts and fliers to encourage responsible waste management awareness.
- Ad Designer
Ivanna Tracey Martin
- Harare, Zimbabwe
- 1 project
I’m Ivanna Tracey Martin, a remote administration and client-relations professional with 10+ years of experience supporting day-to-day operations, coordinating tasks, and ensuring clients feel heard and helped.
About
I’m Ivanna Tracey Martin, a remote administration and client-relations professional with 10+ years of experience supporting day-to-day operations, coordinating tasks, and ensuring clients feel heard and helped. I’m detail-oriented and comfortable working independently, whether I’m managing calendars and email communications or maintaining accurate digital records and reporting.
My background includes bookkeeping support (bank reconciliations, ledger entries, and invoicing) and CRM-driven client management using tools like Microsoft Dynamics 365 and other ERP/CRM systems. I enjoy learning new platforms quickly, prioritizing competing responsibilities, and delivering consistent service quality in both on-site and work-from-home roles.
- Joined October 2026
Languages
- EnglishAdvanced
Industry experience
- Education
- Financial Services
- Retail
- Professional Services
Projects · 1
Work experience· 10 roles
Bookkeeper · Oaste AwayOct 2023 – Nov 2024 · 1 yr 2 mos
Managed client communications and emails, ensuring prompt responses to inquiries. Performed bank reconciliations and maintained ledger account entries using Pastel and Microsoft Excel. Delivered strong customer care to enhance client satisfaction and supported accurate financial recordkeeping.
Bookkeeper · Waste AwayAug 2023 – Nov 2024 · 1 yr 4 mos
Managed client communications and email correspondence, ensuring prompt and professional responses. Performed bank reconciliations and ledger account entries using Sage Pastel and Microsoft Excel. Provided customer support and maintained a high standard of client care.
English Teacher & Administrator · Master Business EnglishMar 2021 – Jul 2023 · 2 yrs 5 mos
Coordinated administrative activities while delivering remote services through Zoom and digital platforms. Organized and maintained digital filing systems, records, and progress reports. Planned and managed multiple responsibilities while working independently in a remote environment.
English Teacher and Administrator (Remote) · qaster Dusiness BnglishMar 2021 – Jul 2023 · 2 yrs 5 mos
Client Relations · Maggs Hair & Makeup BarMay 2020 – Dec 2021 · 1 yr 8 mos
Client Relations Manager · qaggs Hair TMay 2020 – Dec 2021 · 1 yr 8 mos
Administrator · Restapedic BeddingJan 2017 – Apr 2020 · 3 yrs 4 mos
Administrator · Restapedic DeddingJan 2017 – Apr 2020 · 3 yrs 4 mos
Education
Business Administration diploma · Cambridge O & A Levels2030 – 2026
Business Administration diploma · Cambridge O & A Levels2030 – 2026
High School Graduate (A-Levels/ O-Levels) · Cambridge S T A sevels, High Mchool Qraduate2030 – 2026
Business Administration Diploma · Cambridge O & A Levels2030 – 2026
Certifications and awards
English as a Second Language Teaching Certificate (TESOL)2030 – 2026
Bookkeeping Program2030 – 2026
English as a Second Language Teaching Certificate (TESOL)2030 – 2026
Bookkeeping Program2030 – 2026
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