I am a driven and adaptable professional who combines strong business management skills with a genuine passion for art, design, and creative storytelling. My experience across sales, marketing, and client service has equipped me with the ability to understand business needs and deliver results, while my love for design fuels my creativity and innovation. I take pride in blending strategy with creativity, building lasting client relationships, and bringing fresh, impactful ideas to every project I undertake.…

Janine Smith

I am a driven and adaptable professional who combines strong business management skills with a genuine passion for art, design, and creative storytelling. My experience across sales, marketing, and client service has equipped me with the ability to understand business needs and deliver results, while my love for design fuels my creativity and innovation. I take pride in blending strategy with creativity, building lasting client relationships, and bringing fresh, impactful ideas to every project I undertake.…

Available to hire

I am a driven and adaptable professional who combines strong business management skills with a genuine passion for art, design, and creative storytelling. My experience across sales, marketing, and client service has equipped me with the ability to understand business needs and deliver results, while my love for design fuels my creativity and innovation. I take pride in blending strategy with creativity, building lasting client relationships, and bringing fresh, impactful ideas to every project I undertake.

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Language

English
Fluent
Afrikaans
Fluent

Work Experience

Owner at WonderWall Digital Marketing
January 1, 2021 - Present
Founded and managed a boutique digital marketing agency. Develop tailored social media strategies, create branded content, design graphics, and run advertising campaigns. Build and maintain long-term client relationships across multiple industries.
Sales, Customer Service & Marketing at Epic Deals & Epic Rentals
November 1, 2021 - June 1, 2025
Managed remote sales division, assisting clients across multiple digital platforms. Trained and onboarded sales staff while resolving customer queries and payment/device issues. Designed and executed marketing material for social media and email campaigns. Managed the entire rental division, handling client applications, approvals, and financial verifications.
Director / Owner at WonderWall Art & Décor
January 1, 2019 - January 1, 2021
Took over and rebranded the former Ludwich’s Pine & Décor store into an online furniture and décor business. Market and sell pine furniture, wall décor, and original artwork through online platforms.
Manager & Sales at Ludwich’s Pine & Décor
April 1, 2018 - August 1, 2019
Supervised store operations, staff management, and marketing campaigns. Handled sales in-store, online, and via social media.
Debt Collector / Marketing at Corporate Credit Consultants
June 1, 2016 - March 1, 2017
Negotiated and recovered outstanding debts with national clients. Supported attorneys with case files and general inquiries.
Office Administrator / PA at Just German
January 1, 2014 - November 1, 2015
Managed office admin, purchase orders, invoicing, and debt collection. Assisted the director as PA, handled scheduling, and improved office systems.
Office Administrator at Lyndaw Refrigeration & Air Conditioning
February 1, 2012 - September 1, 2014
Managed stock control, invoicing, quotations, and admin on QuickBooks. Assisted the director with office operations and marketing.
Various roles in arts & admin at Multiple
January 1, 2005 - January 1, 2006
Various roles in arts and administration.
Telesales & Administration Roles at Various
January 1, 2006 - January 1, 2012
Led telesales teams, trained new staff, and generated new business. Coordinated service calls and assisted clients with technical queries.
Various roles at Hospitality & Early Roles
January 1, 2005 - January 1, 2006
Various roles in arts and admin, building a foundation in customer service and team management.
Telesales & Administration Roles at Various Companies
January 1, 2006 - January 1, 2012
Led telesales teams and generated new business, gaining strong customer service and supervision experience.

Education

Diploma in Graphic Design, Web Design & Fine Arts at 5th Dimension School of Visual Arts
January 1, 2003 - January 1, 2005
Diploma in Graphic Design, Web Design & Fine Arts at 5th Dimension School of Visual Arts
January 1, 2003 - January 1, 2005

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Retail, Professional Services