Available to hire
Hi, I’m Joshua Graham—I’m a dependable and personable professional with over seven years of experience in customer service in fast-paced environments.
I’m skilled in communication, conflict resolution, and multitasking, delivering exceptional service while staying reliable and collaborative. My experience across receptionist, food service, and internship roles has sharpened teamwork, problem-solving, and adaptability, which I bring to every project and team I join.
Experience Level
Work Experience
Receptionist at H&R Block
December 1, 2025 - PresentAs the face of the company, I greet clients, collect their information, and match them with the appropriate tax expert so their tax returns can be processed within set time parameters. I also handle phone calls, information requests, and process payments.
Comic Creator Intern at Saggio Technologies
January 1, 2024 - May 1, 2024Collaborated with a creative team to produce weekly professional content under deadlines; used Microsoft Teams and other professional outlets to strengthen communication and teamwork; gained key project management experience ensuring quality and timely deliverables.
Crew Member at McDonald’s
September 1, 2017 - October 1, 2025Delivered friendly and efficient service in a high-volume, fast-paced environment; started in janitorial operations and progressed to multiple stations including order presentation, fry, and grill operations; handled cash, processed transactions, and resolved customer concerns; recognized by management with compliments and pay increases for a strong work ethic, dependability, and dedication to excellent service; developed communication and problem-solving skills applicable to healthcare settings.
Education
Bachelor of Fine Arts in Graphic Design at Liberty University
January 11, 2030 - May 1, 2024High School Diploma at Chesapeake High School
January 11, 2030 - May 1, 2017Qualifications
Industry Experience
Retail, Professional Services, Consumer Goods
*Promotional
*Advertisement
*Adobe
*Illustrator
*Photoshop
*InDesign
*Acrobat
*Instagram
*Character Design
*Commission
*Client
*Procreate
*InDesign
*Instagram
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