Josh Wolfe
I’m Josh Wolfe, an AI-native lead engineer and system architect with 12+ years helping teams build reliable platforms that others can safely scale.
About
I’m Josh Wolfe, an AI-native lead engineer and system architect with 12+ years helping teams build reliable platforms that others can safely scale. I set architecture and engineering standards, then partner directly on the hardest cross-cutting problems—rescues, rewrites, and platform foundations—while multiplying output through mentorship and rigorous review.
I’m product-minded and process-focused: I plan with clear acceptance criteria, stress-test plans before building, and use layered AI-assisted and human peer reviews to keep quality high. At ServiceMax (PTC), I’ve architected org-wide systems, rebuilt critical front-ends in React/TypeScript, deployed LLM-enabled workflows, and led E2E reliability improvements—backed by automated CI/CD and strong developer experience.
- 14 years' experience
- Joined October 2026
Industry experience
- Software & Internet
- Professional Services
- Telecommunications
- Education
- Real Estate & Construction
- Media & Entertainment
Work experience· 9 roles
Zinc Support Console Architect and org-wide system architect. Sole architect of the tenant creation and management system others depended on; replaced manual SQL and Rails-console hot-fixes with role-gated tooling on global search indices to reduce multi-day investigations. Built a greenfield Rails API and React 19/TypeScript admin experience with full Jenkins CI/CD adopted across multiple org functions and countries. Owned an ~87K line front-end rebuild from legacy Ember to React 19/TypeScript with TypeScript/lint kept to zero. Led reliability improvements using Playwright E2E architecture, reducing web regression cycle from 5+ days to 2 days with a near-zero-overhead handoff. Also performed platform rescues and integration work including deploying Apache Superset on AWS EKS and creating an autonomous Claude skill that deploys report code while reconciling git drift.
Led a team of two and split out the core revenue system for reliability to keep production dependable during growth and change.
Greenfield Rails product-catalog API work supporting product functionality and team delivery.
Education
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