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Tanja Pančić

Available to hire

I’m Tanja Pančić, a web developer who delivers end-to-end websites and online stores with clean architectures (no page builders, no template-only setups).

About

I’m Tanja Pančić, a web developer who delivers end-to-end websites and online stores with clean architectures (no page builders, no template-only setups). I build WordPress and Next.js frontends, implement custom features, review and improve code, test thoroughly, and handle production handover—so clients can confidently run the product after I’m done. I also use AI-assisted development in a practical way, focusing on maintainability, performance, and clear technical decisions.

  • 21 years' experience
  • Joined November 2026

Skills· 1

Languages

  • BulgarianFluent
  • GermanFluent
  • EnglishAdvanced
  • RussianAdvanced

Industry experience

  • Software & Internet
  • Retail
  • Financial Services
  • Healthcare
  • Media & Entertainment
  • Professional Services

Work experience· 10 roles

Customer Support · Hero (Agorapulse), Paris (remote)May 2024 – Oct 2025 · 1 yr 6 mos

Handled customer support responsibilities with a focus on troubleshooting and resolution, likely spanning account, product, and operational issues for a SaaS platform.

Web Design and Development (Owner) · JNP Bulgaria Ltd. (own company)Apr 2022 – Present · 4 yrs 8 mos

Delivered custom website and eCommerce builds end-to-end: custom WordPress themes/CPTs/ACF setups, Next.js frontends, performance and SEO improvements (Core Web Vitals, structured data, hreflang, GA4), and integrations/automation via Google Apps Script, REST APIs, webhooks, and payment services. Provided documentation and recorded walkthroughs so clients can operate the site without relying on ongoing support.

Project Manager, E-commerce · iQ SAY LLC, Miami (remote)Dec 2021 – Jan 2024 · 2 yrs 2 mos

Managed eCommerce projects including requirements gathering, QA, documentation, client calls, change request triage, and ticket creation. Coordinated and supervised tasks and ensured delivery from development through implementation.

Fraud Prevention Specialist · Apple Distribution International, CorkMar 2020 – Nov 2021 · 1 yr 9 mos
Cyber Security Network Engineer, 1st level · Sophos Ltd., CorkAug 2019 – Mar 2020 · 8 mos
macOS and iOS Technical Advisor, 2nd and 1st level · Apple, CorkOct 2015 – Aug 2019 · 3 yrs 11 mos
B2B Support (Technical Customer Advisor) · BULPROS/Unify (mentioned as earlier role)Sep 2014 – Sep 2015 · 1 yr 1 mo
Project Manager · Oblix Ltd., PlovdivNov 2010 – Sep 2014 · 3 yrs 11 mos

Education

German and English Languages (equivalency exams referenced in resume) · Patriarch Evtimii High School2000 – 2003

Certifications and awards· 6

Cisco CCNA Express2030 – 2026
Linux Basics2030 – 2026
Open Scape Solution Administrator2030 – 2026
Custom WordPress builds (themes/CPT/ACF/Query/Gutenberg/WooCommerce/mu-plugins) (training/cert referenced)2030 – 2026

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