Jaclyn Whitehair

Language

English
Fluent

Work Experience

Owner at Ops In Order
November 30, 2025 - Present
Provide fractional operations and systems consulting to small business owners, aligning technology, workflows, and digital products to improve efficiency and scalability.
Writer / Content Strategist at Mind & Media
February 1, 2023 - September 30, 2025
Lead content and operational coordination for a national, multi-channel public awareness campaign, partnering with leadership, designers, developers, and media teams to align strategy, execution, and reporting. Wrote multi-format content including white papers, landing pages, social media, scripts, and ads, translating cybersecurity topics into clear, public-facing narratives. Oversaw web content strategy and UX writing for Secure Our World, producing the agency's most-viewed social post campaigns.
Copywriter / Marketing Manager at The Lion's Pride
March 1, 2020 - February 28, 2023
Led editorial strategy, brand messaging, and digital campaigns for a business coaching consultancy. Produced landing pages, email sequences, social content, and workshops, applying StoryBrand to boost clarity and conversions.
Producer / Manager at Foment Productions
March 1, 2018 - April 30, 2021
Produced and managed national tours for Broadway talent in NYC and LA, overseeing contracts, event logistics, and client relationships. Crafted promotional narratives and content to support audience engagement and ticket sales. Coordinated live events and guest relations for a national show. Developed structured templates and project workflows to keep cross-functional teams aligned and on schedule.
Event Producer / Sales Strategist at Casa Vertigo
September 1, 2016 - March 31, 2018
Managed event logistics, client relations, and vendor coordination for large-scale events of 500+ guests. Conducted market research, secured bookings, and negotiated rates to maximize profitability.
Executive Assistant at Belay Solutions
January 1, 2020 - October 31, 2021
Provided executive-level operations and communications support to multiple CEOs, acting as a strategic partner across scheduling, documentation, and multi-stakeholder coordination.
Writer / Content Consultant at Be Aligned Web Design
October 31, 2021 - April 29, 2025
Strategic content and operations partner for SaaS, health care, and small business clients, owning timelines, systems, and client communication from kickoff through launch. Maintained deliverables and cross-functional collaboration across design, strategy, and client stakeholders.
Marketing & Content Strategist, Content Lead, Project Manager, and Account Executive at Independent / Self-Employed
September 1, 2025 - Present
Lead content strategy, messaging, and campaign development for agency clients across health care, education, and professional services; own timelines, deliverables, and cross-functional collaboration across design, strategy, and client stakeholders.

Education

B.A. Theater + Business at Loyola University Chicago
January 11, 2030 - February 10, 2026
Bachelor of Arts (B.A.) in Theatre + Business at Loyola University Chicago
January 11, 2030 - February 10, 2026

Qualifications

TV Drama Writing Certificate Program (Study under Ryan O’Nan)
January 11, 2030 - February 10, 2026
Gold Stevie Award – Public Sector Content Strategy
January 11, 2030 - February 10, 2026
Communicator Award – Award of Excellence
January 11, 2030 - February 10, 2026
Horizon Award – Government PSA Campaigns (Gold/Bronze)
January 11, 2030 - February 10, 2026
Writing Pad LA TV Drama Writing Certificate Program
January 11, 2030 - February 10, 2026

Industry Experience

Media & Entertainment, Software & Internet, Professional Services, Education, Healthcare, Non-Profit Organization, Government, Other