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I’m a product designer in Chicago with 4+ years of experience designing digital experiences across marketplace monetization, health tech, and consumer platforms. I also bring 7+ years of enterprise sales leadership in medical device and specialty pharma, which sharpens how I translate business needs and stakeholder priorities into user-centered product decisions. I specialize in trust-centered design—especially where recommendations, sponsorship, and AI could influence how people perceive objectivity. Most recently, I’ve been researching how sponsored content and agentic, AI-generated recommendations can coexist without eroding user trust, and I’m excited to bring that same rigor to core customer-facing product experiences in home, lifestyle, and style-driven brands.…I’m a product designer in Chicago with 4+ years of experience designing digital experiences across marketplace monetization, health tech, and consumer platforms. I also bring 7+ years of enterprise sales leadership in medical device and specialty pharma, which sharpens how I translate business needs and stakeholder priorities into user-centered product decisions. I specialize in trust-centered design—especially where recommendations, sponsorship, and AI could influence how people perceive objectivity. Most recently, I’ve been researching how sponsored content and agentic, AI-generated recommendations can coexist without eroding user trust, and I’m excited to bring that same rigor to core customer-facing product experiences in home, lifestyle, and style-driven brands.

JADE MCDONALD

UX Designer, Product Designer, UI Designer, +2

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I’m a product designer in Chicago with 4+ years of experience designing digital experiences across marketplace monetization, health tech, and consumer platforms. I also bring 7+ years of enterprise sales leadership in medical device and specialty pharma, which sharpens how I translate business needs and stakeholder priorities into user-centered product decisions. I specialize in trust-centered design—especially where recommendations, sponsorship, and AI could influence how people perceive objectivity. Most recently, I’ve been researching how sponsored content and agentic, AI-generated recommendations can coexist without eroding user trust, and I’m excited to bring that same rigor to core customer-facing product experiences in home, lifestyle, and style-driven brands.…I’m a product designer in Chicago with 4+ years of experience designing digital experiences across marketplace monetization, health tech, and consumer platforms. I also bring 7+ years of enterprise sales leadership in medical device and specialty pharma, which sharpens how I translate business needs and stakeholder priorities into user-centered product decisions. I specialize in trust-centered design—especially where recommendations, sponsorship, and AI could influence how people perceive objectivity. Most recently, I’ve been researching how sponsored content and agentic, AI-generated recommendations can coexist without eroding user trust, and I’m excited to bring that same rigor to core customer-facing product experiences in home, lifestyle, and style-driven brands.

Available to hire

I’m a product designer in Chicago with 4+ years of experience designing digital experiences across marketplace monetization, health tech, and consumer platforms. I also bring 7+ years of enterprise sales leadership in medical device and specialty pharma, which sharpens how I translate business needs and stakeholder priorities into user-centered product decisions.

I specialize in trust-centered design—especially where recommendations, sponsorship, and AI could influence how people perceive objectivity. Most recently, I’ve been researching how sponsored content and agentic, AI-generated recommendations can coexist without eroding user trust, and I’m excited to bring that same rigor to core customer-facing product experiences in home, lifestyle, and style-driven brands.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Spanish; Castilian

Advanced

Work Experience

Product Designer at Zillow

May 1, 2022 - Present

Designs digital experiences connecting brand and advertising partners with Zillow customers while protecting the integrity of the core home-search journey. Leads research measuring how advertising and sponsored content affect brand trust and site engagement, and uses those findings to create design guidelines across product teams. Currently researches monetization models for agentic AI experiences, exploring how sponsored content can be surfaced alongside AI-generated recommendations without compromising perceived objectivity in high-stakes decisions. Partners with product managers and engineers to design and ship new brand-partnership products end-to-end.

UX Designer at Hued

September 1, 2021 - December 1, 2021

Established information architecture for a health-equity resource and education center serving healthcare professionals. Partnered with product and operations teams to prioritize key MVP features and designed a virtual course prototype supporting multiple course formats.

Chief Product Officer at Navigate Maternity

June 1, 2021 - June 1, 2022

Directed product design and development for an FDA-cleared maternal remote-monitoring system, from early prototype through MVP. Led a software development team building and integrating connected devices into the platform. Owned end-to-end user research, synthesis, and backlog prioritization to guide iterative product releases.

UX/UI Design Intern at Reya Health

June 1, 2021 - Present

Conducted, synthesized, and presented user research to the executive team. Collaborated with the founder, CTO/web developer, and branding team to complete a website redesign within the constraints of the existing design system. Designed a wizard-style questionnaire to match women with customized birth-control options and presented high-fidelity mockups for approval.

Freelance UX Designer at SubMate

May 1, 2021 - May 1, 2021

Researched, designed, and validated a subscription-management dashboard application under a 90-hour time constraint. Planned and conducted two rounds of usability testing, created preliminary sketches and wireframes, and developed high-fidelity designs and a functioning prototype in Figma.

Freelance UX Designer at House2Home

April 1, 2021 - April 1, 2021

Developed a home-decor onboarding process for users seeking help decorating their new homes. Synthesized user-research findings to identify key MVP elements and conducted usability testing to validate and improve prototypes.

Freelance UX Designer at Elimidi

October 1, 2020 - January 1, 2021

Designed a mobile application from the beginning through the design phase to provide a simple way to identify food sensitivities. Planned and conducted user research, created sketches and high-fidelity mockups, and ran usability testing.

Specialty Sales Executive at Nestle Health Science

February 1, 2020 - January 1, 2021

Ranked second in the region while selling enteral nutrition and oral supplements to GI specialists, pediatricians, registered dietitians, and nursing staff. Launched two specialty products and secured a MODULIFE-certified expert in Houston.

Mentorship Program Participant at National Sales Network

January 1, 2019 - January 1, 2021

Collaborated with fellow mentors to plan professional-development programs for college students.

Senior Territory Manager at Teleflex Medical

May 1, 2018 - January 1, 2020

Sold advanced laparoscopic equipment to urology, gynecology, general, and bariatric surgeons. Earned an OR Commander award during training for exceptional sales skills in a procedural setting and assisted the hiring team with talent acquisition.

Senior District Manager at Cook Medical

April 1, 2014 - May 1, 2018

Sold sialendoscopy disposables and biologic grafts to neurosurgeons, plastic surgeons, and ENTs. Left the territory at 118% of quota, ranking first among 12 representatives. Grew the Chicago territory from the bottom third to the top three between 2014 and 2016, coordinated the 2017 National Sales Meeting, and served as a Sales Mentor.

Healthcare Sales Leadership at Cook Medical; Teleflex Medical; Nestlé Health Science

January 1, 2014 - December 31, 2021

Provided 7+ years of medical device and specialty pharmaceutical sales leadership, consistently ranking among top performers (e.g., #1 of 12 reps at 118% to quota) and growing a Chicago territory from bottom third to top three. Built a foundation in needs discovery, stakeholder management, and cross-functional collaboration that informs research-driven, business-aware product design.

Rotational Sales Representative at Henkel Corporation

June 1, 2013 - April 1, 2014

Completed classroom and field sales training, grew a 10-state territory by identifying new business opportunities, and developed a sales strategy to increase revenue and strengthen customer relationships.