Jack Chirwa
I'm Jack Chirwa, an operations and administrative support professional with hands-on experience in data verification, customer onboarding, field data collection, and workflow coordination.
About
I’m Jack Chirwa, an operations and administrative support professional with hands-on experience in data verification, customer onboarding, field data collection, and workflow coordination. I have a strong background in telecom KYC compliance and NGO field operations, and I excel at handling sensitive information, supporting daily tasks, and delivering accurate, timely reporting.
I’m eager to contribute to Girls First Fund’s mission by bringing reliability, teamwork, and strong problem-solving skills to the Operations team.
- 3 years' experience
- Joined February 2026
Languages
- EnglishFluent
- Chichewa; Chewa; NyanjaAdvanced
- Tonga (Tonga Islands)Advanced
Industry experience
- Telecommunications
- Non-Profit Organization
- Professional Services
- Software & Internet
Work experience
Collected household-level data for development and humanitarian projects using digital tools. Ensured accurate and complete reporting through verification and follow-up visits. Worked with community leaders and project teams to gather high-quality field information. Submitted daily reports and contributed to smooth project operations and planning.
Conducted customer identity verification, registration, and data accuracy checks in compliance with national regulations. Managed large volumes of customer information while ensuring confidentiality and strict adherence to security guidelines. Provided customer support, answered queries, and resolved SIM registration issues to improve service efficiency. Updated and maintained digital records with high levels of accuracy.
Education
Certifications and awards
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