Available to hire
I’m Jack Chirwa, an operations and administrative support professional with hands-on experience in data verification, customer onboarding, field data collection, and workflow coordination. I have a strong background in telecom KYC compliance and NGO field operations, and I excel at handling sensitive information, supporting daily tasks, and delivering accurate, timely reporting.
I’m eager to contribute to Girls First Fund’s mission by bringing reliability, teamwork, and strong problem-solving skills to the Operations team.
Language
English
Fluent
Chichewa; Chewa; Nyanja
Advanced
Tonga (Tonga Islands)
Advanced
Work Experience
KYC Agent at Airtel Malawi & TNM
January 1, 2019 - January 1, 2021Conducted customer identity verification, registration, and data accuracy checks in compliance with national regulations. Managed large volumes of customer information while ensuring confidentiality and strict adherence to security guidelines. Provided customer support, answered queries, and resolved SIM registration issues to improve service efficiency. Updated and maintained digital records with high levels of accuracy.
Enumerator at World Vision Malawi
January 1, 2021 - January 1, 2022Collected household-level data for development and humanitarian projects using digital tools. Ensured accurate and complete reporting through verification and follow-up visits. Worked with community leaders and project teams to gather high-quality field information. Submitted daily reports and contributed to smooth project operations and planning.
Education
Bachelor of Irrigation Engineering (In Progress) at LUANAR – Lilongwe University of Agriculture and Natural Resources
January 11, 2030 - January 1, 2027Qualifications
Malawi School Certificate of Education (MSCE)
January 11, 2030 - January 1, 2018Industry Experience
Telecommunications, Non-Profit Organization, Professional Services, Software & Internet
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