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I'm a motivated Business Management student at the University of Canberra, due to graduate December 2026. I thrive when coordinating complex operations, engaging diverse stakeholders, and delivering evidence-based work in high-pressure environments. With a multicultural background and strong cross-cultural communication, I'm seeking graduate opportunities in the Australian Public Service, public administration, and high-impact sectors that value collaboration and a global perspective.…I'm a motivated Business Management student at the University of Canberra, due to graduate December 2026. I thrive when coordinating complex operations, engaging diverse stakeholders, and delivering evidence-based work in high-pressure environments. With a multicultural background and strong cross-cultural communication, I'm seeking graduate opportunities in the Australian Public Service, public administration, and high-impact sectors that value collaboration and a global perspective.

Jacky Mai

Project Manager, Production Manager, Creative Producer, +4

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I'm a motivated Business Management student at the University of Canberra, due to graduate December 2026. I thrive when coordinating complex operations, engaging diverse stakeholders, and delivering evidence-based work in high-pressure environments. With a multicultural background and strong cross-cultural communication, I'm seeking graduate opportunities in the Australian Public Service, public administration, and high-impact sectors that value collaboration and a global perspective.…I'm a motivated Business Management student at the University of Canberra, due to graduate December 2026. I thrive when coordinating complex operations, engaging diverse stakeholders, and delivering evidence-based work in high-pressure environments. With a multicultural background and strong cross-cultural communication, I'm seeking graduate opportunities in the Australian Public Service, public administration, and high-impact sectors that value collaboration and a global perspective.

Available to hire

I’m a motivated Business Management student at the University of Canberra, due to graduate December 2026. I thrive when coordinating complex operations, engaging diverse stakeholders, and delivering evidence-based work in high-pressure environments.

With a multicultural background and strong cross-cultural communication, I’m seeking graduate opportunities in the Australian Public Service, public administration, and high-impact sectors that value collaboration and a global perspective.

Skills

Adobe Illustrator

Copywriting

Data Visualization

Experience Level

Adobe Illustrator

Expert

Copywriting

Expert

Data Visualization

Expert

Work Experience

SEO Marketer - Growth Strategy & Market Intelligence at onpoint 365

March 1, 2026 - Present

Led an end-to-end website UI enhancement project, auditing design, functionality, and mobile responsiveness; developed and implemented SEO and traffic growth strategies to improve search rankings, user engagement, and website clicks. Conducted competitive analysis to identify market gaps and inform strategic design and positioning decisions. Collaborated cross-functionally with marketing and web development teams to deliver UI updates aligned with branding, reporting progress weekly to project supervisor.

Student Consultant - Growth Strategy & Market Intelligence at Future Wellness Group Holdings (SAIEP)

November 1, 2025 - December 1, 2025

Delivered a professional, client-ready market intelligence report on the Australian preventive health-tech sector, covering customer segmentation, competitive landscape, and evidence-based growth recommendations for an AI-driven wellness platform. Conducted in-depth secondary research across corporate wellness, clinical, and research segments, synthesising complex findings into clear, actionable insights for a real business client. Performed competitive analysis of 4-6 key industry players, identifying high-potential market gaps and B2B partnership opportunities. Managed competing priorities within a two-week consulting timeline, demonstrating accountability and structured analytical thinking.

Banquet & Food and Beverage Attendant at Pinnacle People

July 1, 2025 - Present

Coordinated multi-course event setups—stakeholder briefings, logistics planning, and real-time problem resolution—across complex, high-volume events. Managed guest service with composure during peak periods, maintaining exceptional standards across concurrent event phases. Liaised with team members to ensure seamless operational transitions and adherence to event briefs.

Casual Team Member & Party Host at Ninja Parc

December 1, 2024 - February 1, 2026

Supervised participant safety across obstacle course activities and children's events, applying governance protocols, risk assessment, and incident response. Managed customer inquiries, bookings, and on-site facilitation while collaborating with team members to uphold facility compliance and visitor experience standards. Built trust with diverse community members, demonstrating interpersonal skill, empathy, and cross-cultural awareness in every interaction.

Customer Service Representative at Hero Sushi

May 1, 2024 - July 1, 2025

Managed customer service operations including order processing, complaint resolution, and payment handling in a fast-paced, compliance-driven environment. Upheld food safety and hygiene standards consistently, demonstrating accountability and commitment to regulatory compliance.

Volunteer at Community Volunteer

January 1, 2025 - Present

Supported food distribution and pantry operations, promoting resource accessibility for vulnerable community members. Organised and facilitated community social events, managing logistics, engagement activities, and stakeholder communications.