Site Supervisor & Business Partner at YMCA of Quebec, Montreal

Content Strategy: Produced organizational communications and program materials ensuring clarity, accuracy, and alignment with YMCA voice and standards. Technical Editing: Edited and managed training and onboarding documentation, streamlining knowledge transfer and reducing errors. Cross-Functional Collaboration: Coordinated multi-site communications strategy, ensuring consistent messaging across staff and stakeholders. Team Leadership: Managed a staff of 80 across multiple sites

Freelance Writer & Content Creator at Remote

Novel Design & Publication: Published middle grade novel The Fungus Among Us (Twilight Skies series, book 1) in May, 2024. Designed cover and book for Amazon Publishing. Social Media Marketing: Wrote, edited, and narrated long-form content for diverse audiences, maintaining accuracy, tone, and engagement across multiple platforms (TikTok, YouTube, X, Threads, Bluesky, Reddit). Collaboration: Collaborated with authors, publishers, and production teams to ensure editorial quality and timely delivery. Production Management: Managed end-to-end content production, from manuscript preparation and editing to final recording and distribution. Video Production: Used Adobe Premiere Pro and After Effects to craft fun and exciting videos for social media (TikTok, YouTube) to promote brand awareness and community building.

Manager, Customer Service at Circus HR, Remote

Content Strategy: Designed, wrote, and edited internal knowledge bases, training guides, and client-facing content that improved onboarding outcomes and reduced ramp-up time by 25%. Communications Editor: Led editorial processes for communication frameworks, ensuring consistency in tone, clarity, and accessibility. Cross-Functional Collaboration: Collaborated with leadership on strategic messaging to enhance employee engagement and retention.