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Operations and marketing operations support professional experienced with Australia-based eCommerce and recruitment businesses. Strong focus on accuracy, process compliance, quality checks, documentation, systems support, and end-to-end workflow coordination across multiple parallel tasks. Comfortable working independently while managing recurring administration and campaign operations, maintaining organized records, tracking progress and issues, and following documented SOPs to deliver on time with consistent reporting across stakeholders.…Operations and marketing operations support professional experienced with Australia-based eCommerce and recruitment businesses. Strong focus on accuracy, process compliance, quality checks, documentation, systems support, and end-to-end workflow coordination across multiple parallel tasks. Comfortable working independently while managing recurring administration and campaign operations, maintaining organized records, tracking progress and issues, and following documented SOPs to deliver on time with consistent reporting across stakeholders.

Jade Segumpan

Social Media Freelancer, Social Media Manager, Digital Marketer

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Operations and marketing operations support professional experienced with Australia-based eCommerce and recruitment businesses. Strong focus on accuracy, process compliance, quality checks, documentation, systems support, and end-to-end workflow coordination across multiple parallel tasks. Comfortable working independently while managing recurring administration and campaign operations, maintaining organized records, tracking progress and issues, and following documented SOPs to deliver on time with consistent reporting across stakeholders.…Operations and marketing operations support professional experienced with Australia-based eCommerce and recruitment businesses. Strong focus on accuracy, process compliance, quality checks, documentation, systems support, and end-to-end workflow coordination across multiple parallel tasks. Comfortable working independently while managing recurring administration and campaign operations, maintaining organized records, tracking progress and issues, and following documented SOPs to deliver on time with consistent reporting across stakeholders.

Available to hire

Operations and marketing operations support professional experienced with Australia-based eCommerce and recruitment businesses. Strong focus on accuracy, process compliance, quality checks, documentation, systems support, and end-to-end workflow coordination across multiple parallel tasks.

Comfortable working independently while managing recurring administration and campaign operations, maintaining organized records, tracking progress and issues, and following documented SOPs to deliver on time with consistent reporting across stakeholders.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Intermediate

Work Experience

Ads Campaign Manager / Operations Specialist (eCommerce Client) at PR O F E S SIO N AL E X PER IE N CE Pro je ct B a se d | M ay – J u ne 2 0 26

November 1, 2025 - April 30, 2026

Supported eCommerce advertising operations and quality assurance for multiple Australian advertising accounts. Set up CBO campaigns including budget allocation, targeting structure, and scheduling; uploaded and organized creatives with required naming conventions. Verified pixel configuration, conversion tracking, and landing page setup prior to launch; performed pre-launch QA and validation checks. Monitored live campaigns against performance thresholds; paused or adjusted campaigns according to established rules. Maintained structured reporting sheets across accounts and followed documented processes consistently across all accounts, ensuring accurate workflows while coordinating multiple campaigns simultaneously.

Advertising & Marketing Administrator

November 1, 2020 - April 30, 2026

Executed Meta Ads campaign administration support across multiple accounts. Assisted with campaign setup (campaign/ad set/ad structure), creative upload and organization, performance monitoring, troubleshooting, and ongoing reporting and tracking through internal systems.

Recruitment Consultant / Payroll Officer

September 1, 2017 - September 30, 2017

Supported Australian recruitment operations including workforce administration and payroll processing. Maintained accurate employee, placement, and workforce records; managed workforce rosters and placement information based on client requirements. Processed payroll per established procedures and deadlines; prepared payroll reports, invoices and operational reports; ensured payroll timelines and handled employee/client communications with confidentiality.

Client & Workflows Supervisor

September 1, 2014 - December 31, 2016

Maintained reporting sheets and tracking information for ongoing campaigns and activities. Monitored lead flow and campaign delivery and followed up on issues. Maintained CRM data and workflow information in internal tools; built and maintained forms, pipelines, and automated workflows. Monitored lead routing and supported ensuring inquiries were delivered correctly to the sales team; prepared reports and provided regular updates on campaign/content/marketing activity.

Senior Recruitment Consultant

June 1, 2012 - September 30, 2014

Maintained CRM data and workflow information; supported recruitment and candidate pipelining. Managed recruitment tracking, sourcing, screening and matching activities via job boards and referral channels, coordinated with external recruitment networks, and coordinated recruitment activities and follow-ups to meet requirements. Ensured accurate candidate information and maintained structured recruitment records while coordinating with internal teams.