I am a passionate UX designer with a strong focus on enhancing user experiences through data-driven insights and innovative design. I enjoy collaborating with cross-functional teams to create seamless digital solutions that meet user needs and business goals. Outside of my professional work, I love facilitating art and craft workshops with my daughter at our local library.

Jade Shen

I am a passionate UX designer with a strong focus on enhancing user experiences through data-driven insights and innovative design. I enjoy collaborating with cross-functional teams to create seamless digital solutions that meet user needs and business goals. Outside of my professional work, I love facilitating art and craft workshops with my daughter at our local library.

Available to hire

I am a passionate UX designer with a strong focus on enhancing user experiences through data-driven insights and innovative design. I enjoy collaborating with cross-functional teams to create seamless digital solutions that meet user needs and business goals. Outside of my professional work, I love facilitating art and craft workshops with my daughter at our local library.

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Experience Level

Expert

Work Experience

UX Designer at Tower Insurance
July 1, 2024 - November 1, 2025
Lead UX designer for Risk-Based Pricing project. Used data and user testing insights to drive digital adoption for self-service, increasing uptake from 62% to 68.3%. Collaborated with stakeholders and lead designers.
Product Designer at GoBoxer
October 1, 2023 - October 1, 2023
Led the design and maintenance of GoBoxer's service integrations, resulting in a streamlined interface. Collaborated with cross-functional teams to enhance user experience.
UX Designer freelance at Supply Chain Solutions NZ
May 1, 2023 - November 1, 2025
Design and refine user journeys, wireframes, and prototypes for return, refund, repair and reimbursement journeys.
UX/UI Designer at Genesis Energy
November 1, 2021 - November 1, 2021
Designed digital marketing campaigns and user interfaces for various platforms. Collaborated with cross-functional teams to enhance usability.
Senior Digital Producer at MediaWorks
September 1, 2016 - September 1, 2016
Oversaw digital production processes and collaborated with different teams to enhance user engagement.
Web Designer at MediaWorks
February 1, 2010 - February 1, 2010
Designed websites and digital assets for various media platforms, ensuring brand consistency.

Education

Bachelor in Graphic Design at Auckland University of Technology
January 11, 2030 - November 1, 2025
UX Design Micro-credential at FutureSkills
January 11, 2030 - November 1, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Professional Services, Media & Entertainment

Experience Level

Expert