Hybrid Clinical Administrative Assistant at Embrace Your Difference, LLC

Review and interpret clinical notes and other medical documentation to determine scheduling and coordination of patient care. Make outbound calls to patients, physicians, and other health care providers to schedule appointments, provide information, and address inquiries or concerns, while delivering exceptional customer service to patients and physicians. Obtain necessary authorizations and verify patient coverage for procedures and office visits by collaborating with the clinical team, billing and insurance departments. Maintain accurate and up-to-date patient records, including scheduling information, medical history, and other relevant data. Assist in the development and implementation of a comprehensive social media strategy, including creating engaging content, scheduling posts, and monitoring analytics. Plan and organize company events to foster a positive and inclusive work culture.