Hi, I’m Jagbir Kaur. I’m a versatile professional who combines administrative support with hands-on operational leadership. I thrive on organizing complex workflows, coordinating teams, and delivering reliable results in fast-paced environments. I’m friendly, detail-oriented, and motivated to contribute to a safe, well-managed workplace while helping teams succeed. With experience spanning e-commerce operations, software development, and cross-functional collaboration, I bring strong communication, problem-solving, and project-management skills. I enjoy working with diverse teams and am fluent in English, Hindi, Urdu, and Punjabi, which helps me connect with people from different backgrounds.

Jagbir Kaur

Hi, I’m Jagbir Kaur. I’m a versatile professional who combines administrative support with hands-on operational leadership. I thrive on organizing complex workflows, coordinating teams, and delivering reliable results in fast-paced environments. I’m friendly, detail-oriented, and motivated to contribute to a safe, well-managed workplace while helping teams succeed. With experience spanning e-commerce operations, software development, and cross-functional collaboration, I bring strong communication, problem-solving, and project-management skills. I enjoy working with diverse teams and am fluent in English, Hindi, Urdu, and Punjabi, which helps me connect with people from different backgrounds.

Available to hire

Hi, I’m Jagbir Kaur. I’m a versatile professional who combines administrative support with hands-on operational leadership. I thrive on organizing complex workflows, coordinating teams, and delivering reliable results in fast-paced environments. I’m friendly, detail-oriented, and motivated to contribute to a safe, well-managed workplace while helping teams succeed.

With experience spanning e-commerce operations, software development, and cross-functional collaboration, I bring strong communication, problem-solving, and project-management skills. I enjoy working with diverse teams and am fluent in English, Hindi, Urdu, and Punjabi, which helps me connect with people from different backgrounds.

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Language

English
Fluent
Hindi
Fluent
Urdu
Fluent
Panjabi, Punjabi
Fluent

Work Experience

Administrative & Operations Assistant / E-commerce Manager at Kraftleaf – Shopify-based Business
March 1, 2024 - Present
Manage day-to-day administrative and business operations for a custom apparel store. Handle customer inquiries, orders, and complaints with professionalism and care. Maintain accurate records, inventory, invoices, and payments. Prepare weekly reports, deposits, and track business expenses. Coordinate product listings, promotional schedules, and supplier communication. Use Microsoft Excel and Shopify tools for data management and reporting.
Lead Software Engineer at Virtusa (Client: Citibank N.A.)
October 1, 2022 - March 1, 2024
Collaborated across teams to deliver projects efficiently, coordinating schedules, reports, and communication among stakeholders. Managed multiple deadlines while ensuring quality control and documentation accuracy. Provided training, technical support, and clear communication to internal clients. Applied strong organizational skills to streamline workflows and improve project tracking.
Administrative Associate at Radial
October 1, 2017 - March 1, 2022
Supported daily operations and customer-facing systems to ensure smooth delivery of services. Worked closely with cross-functional teams to manage reports, schedules, and system updates. Gained experience in administrative coordination and process improvement in a fast-paced environment.
Functional Tester at Syncreon
April 1, 2016 - September 30, 2016
Maintained documentation, tracked data, and coordinated test schedules. Collaborated with internal teams to prepare reports and ensure compliance with quality standards.

Education

Bachelor of Engineering – Computer Science at CT Institute of Technology, India
January 11, 2030 - January 14, 2026
Bachelor of Engineering – Computer Science at CT Institute of Technology, India
January 11, 2030 - January 14, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Professional Services, Retail