I have over seven years of experience in front-facing roles across hospitality and office environments. This experience has given me excellent abilities in keeping to tight timeframes, balancing multiple tasks and projects at once, and being able to work independently to achieve goals. I'm highly skilled in writing and editing after working towards a BA in English at the University of Stirling and have kept up with this in my spare time as a hobby. I'm a very creative person and thrive in environments where I am able to exercise that creativity within parameters to achieve the goals of a brief.

Jacob Hawthorn

I have over seven years of experience in front-facing roles across hospitality and office environments. This experience has given me excellent abilities in keeping to tight timeframes, balancing multiple tasks and projects at once, and being able to work independently to achieve goals. I'm highly skilled in writing and editing after working towards a BA in English at the University of Stirling and have kept up with this in my spare time as a hobby. I'm a very creative person and thrive in environments where I am able to exercise that creativity within parameters to achieve the goals of a brief.

Available to hire

I have over seven years of experience in front-facing roles across hospitality and office environments. This experience has given me excellent abilities in keeping to tight timeframes, balancing multiple tasks and projects at once, and being able to work independently to achieve goals.

I’m highly skilled in writing and editing after working towards a BA in English at the University of Stirling and have kept up with this in my spare time as a hobby. I’m a very creative person and thrive in environments where I am able to exercise that creativity within parameters to achieve the goals of a brief.

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Language

English
Fluent

Work Experience

Spa Receptionist at Cameron House
June 1, 2023 - Present
Part of a dedicated team delivering five-star service to thousands of customers. Managed the diaries for a team of 11 spa therapists and promptly handled customer queries over the phone and via email. Regularly used Microsoft Office applications and the in-house database system to support operations.
Front of House Staff at Tail O’ The Bank
May 1, 2019 - June 1, 2023
Worked in a fast-paced pub environment as part of an enthusiastic team to facilitate the sale of quality food and drink, delivering personalised and memorable guest experiences.
Modern Apprentice at Inverclyde Council
February 1, 2016 - April 1, 2018
Gained experience in a busy office environment, developing administrative and care-management skills. Assisted with the internal review of third-party services as part of the Assessment and Care Management Team.

Education

BA English at University of Stirling
January 11, 2030 - January 1, 2023
HNC Television Production at West College Scotland
January 11, 2030 - January 1, 2020
NC Media at West College Scotland
January 11, 2030 - January 1, 2019

Qualifications

Add your qualifications or awards here.

Industry Experience

Travel & Hospitality