Jacob Hawthorn
I have over seven years of experience in front-facing roles across hospitality and office environments.
About
I have over seven years of experience in front-facing roles across hospitality and office environments. This experience has given me excellent abilities in keeping to tight timeframes, balancing multiple tasks and projects at once, and being able to work independently to achieve goals.
I’m highly skilled in writing and editing after working towards a BA in English at the University of Stirling and have kept up with this in my spare time as a hobby. I’m a very creative person and thrive in environments where I am able to exercise that creativity within parameters to achieve the goals of a brief.
- 9 years' experience
- Joined December 2025
Languages
- EnglishFluent
Industry experience
- Travel & Hospitality
More experts in Glasgow, United Kingdom
Work experience
Part of a dedicated team delivering five-star service to thousands of customers. Managed the diaries for a team of 11 spa therapists and promptly handled customer queries over the phone and via email. Regularly used Microsoft Office applications and the in-house database system to support operations.
Worked in a fast-paced pub environment as part of an enthusiastic team to facilitate the sale of quality food and drink, delivering personalised and memorable guest experiences.
Gained experience in a busy office environment, developing administrative and care-management skills. Assisted with the internal review of third-party services as part of the Assessment and Care Management Team.
Education
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