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Customer-focused and detail-driven professional with experience across retail operations, returns management, and cash-handling. Strong background in monitoring for fraud, maintaining standards, and resolving customer concerns quickly while ensuring accurate processes. Creative animator and visual media graduate with hands-on production experience including character animation and studio workflow. Skilled in toolsets for 3D/animation and post-production, bringing a structured, reliable approach to deadlines, quality, and collaborative work.…Customer-focused and detail-driven professional with experience across retail operations, returns management, and cash-handling. Strong background in monitoring for fraud, maintaining standards, and resolving customer concerns quickly while ensuring accurate processes. Creative animator and visual media graduate with hands-on production experience including character animation and studio workflow. Skilled in toolsets for 3D/animation and post-production, bringing a structured, reliable approach to deadlines, quality, and collaborative work.

James McAlpin

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Customer-focused and detail-driven professional with experience across retail operations, returns management, and cash-handling. Strong background in monitoring for fraud, maintaining standards, and resolving customer concerns quickly while ensuring accurate processes. Creative animator and visual media graduate with hands-on production experience including character animation and studio workflow. Skilled in toolsets for 3D/animation and post-production, bringing a structured, reliable approach to deadlines, quality, and collaborative work.…Customer-focused and detail-driven professional with experience across retail operations, returns management, and cash-handling. Strong background in monitoring for fraud, maintaining standards, and resolving customer concerns quickly while ensuring accurate processes. Creative animator and visual media graduate with hands-on production experience including character animation and studio workflow. Skilled in toolsets for 3D/animation and post-production, bringing a structured, reliable approach to deadlines, quality, and collaborative work.

Available to hire

Customer-focused and detail-driven professional with experience across retail operations, returns management, and cash-handling. Strong background in monitoring for fraud, maintaining standards, and resolving customer concerns quickly while ensuring accurate processes.

Creative animator and visual media graduate with hands-on production experience including character animation and studio workflow. Skilled in toolsets for 3D/animation and post-production, bringing a structured, reliable approach to deadlines, quality, and collaborative work.

Skills

3D Animation

Animation

Adobe Photoshop

DaVinci Resolve Studio

Adobe After Effects

Experience Level

3D Animation

Expert

Animation

Expert

Adobe Photoshop

Expert

DaVinci Resolve Studio

Expert

Expert

Expert

Expert

Expert

Expert

Language

Work Experience

Duty/Customer Service Manager at Ladbrokes (Entain), Dublin

October 1, 2025 - May 1, 2026

Managed daily retail operations, delivering excellent customer service and supervising cashiers. Handled large cash transactions and ensured correct store opening/closing procedures. Maintained marketing signage, processed bank deposits and safe transfers, and enforced store policies. Monitored for potential fraud or suspicious activity and handled operational tasks with accuracy and professionalism.

Animator at Skywind - Dublin (Remote)

August 1, 2025 - Present

Provided non-human character animation (PCs) for animation/production needs. Worked remotely within production/budget constraints and collaborated with team workflows to deliver animation outputs.

Returns Agent at AVIS Budget Car Rental

September 1, 2024 - October 6, 2025

Manage rental car returns, including driving, parking and vehicle inspections. Address and resolve customer needs and concerns promptly. Close rental contracts and process additional charges or fees accurately. Inspect each vehicle for mileage, damage, and fuel levels. Complete accident report forms for insurance documentation when necessary.

Returns agent at Hire Dublin Airport Returns agent

May 1, 2024 - September 1, 2024

Managed rental car returns, including driving vehicles, parking, and performing vehicle inspections. Addressed and resolved customer issues promptly while maintaining excellent customer service. Closed rental contracts and processed any additional charges or fees accurately. Inspected vehicles for mileage, damage, and fuel levels, completing accident report forms for insurance documentation when required.

Sous Chef/Kitchen Porter at Blazing Salads/Flip

September 1, 2023 - October 6, 2025

Prepared pizzas, samosas, fries and various food prep. Managed stock and ordered ingredients when supplies ran low. Performed kitchen KP duties, cleaned, and sometimes served customers at till, coffee/tea, and ice-cream stations.

Sous Chef/Kitchen Porter at Blazing Salads/Flip (Dublin 2 City Centre)

June 1, 2021 - September 1, 2023

Supported food production and prep, including inventory, procurement, stock management, and ingredient purchasing/orders. Maintained strict cleanliness standards for premises and contributed to smooth kitchen operations.

Teaching Assistant at Anyone for Science (summer camp)

August 1, 2019 - October 6, 2025

Taught kids science and conducted experiments, supporting engaging hands-on learning activities.

Spar Work Experience at Spar

October 1, 2018 - October 6, 2025

Stocked goods in short supply on shelves and removed goods that were out of date.

Videographer at Lens Men

May 1, 2018 - October 6, 2025

Worked on photo and video shoots, used photo shop and Adobe Premiere.

Bike Shop Assistant at Duff Cycles

December 1, 2017 - October 6, 2025

Built bikes for display, restocked shelves, priced items with labels, and organized stock.