Available to hire
I am a Quality Assurance Engineer with a distinguished career designing and implementing test strategies for complex industrial control software and platforms. I apply static and dynamic testing techniques across the full software development lifecycle, thriving in Agile and Waterfall environments.
My meticulous attention to detail and analytical mindset help me identify risks early, uncover critical defects, and prevent production issues by delivering robust, high-performing software solutions through collaborative, cross-functional work.
Language
English
Fluent
Work Experience
Senior Quality Assurance Engineer at Ahpra
February 1, 2023 - PresentContributed to the enterprise-wide Transformation Program, migrating from Pivotal to Salesforce; collaborated with Business Analysts, Subject Matter Experts, and project teams to design, develop, and execute comprehensive test plans, acceptance criteria, and system test scripts aligned with business and technical requirements. Performed regression, API (via Postman), and end-to-end testing across multiple integrated systems to validate core functionality, data flows, and business processes. Logged, tracked, and reported defects using Jira and QTest, actively participating in defect triage sessions to prioritise and resolve issues efficiently. Delivered system showcases and walkthroughs to business stakeholders and SIT teams, demonstrating new features and functionality to support future program phases. Provided hands-on support to the SIT team, assisting with the investigation and resolution of complex business and system incidents, ensuring minimal impact on production readiness and d
Lead Quality Assurance Engineer at Payright Pty Ltd
September 1, 2021 - February 1, 2023Designed and executed comprehensive manual Functional and Technical testing across both mobile and web-based platforms, covering front-end (UI) and back-end SugarCRM applications. Conducted API testing using Postman to validate integrations and ensure seamless system performance. Identified and managed defects through Jira, providing detailed documentation and actionable insights to drive timely resolution and continuous product improvement. Developed and maintained automated regression test suites to support future feature releases, alongside writing detailed test cases, user acceptance tests (UATs), and test summary reports that ensured complete test coverage and traceability. Led and mentored Test Analysts, setting clear KPIs, delegating workloads effectively, and fostering a culture of continuous improvement. Refined testing strategies to enhance reliability, maintainability, usability, and performance of all delivered products. Managed multiple concurrent projects, ensuring delive
Test and Business Intelligence Analyst at ATO
March 1, 2018 - September 1, 2021Baseline Clearance; 10-week Acting Scrum Master and Senior QA/Analyst. Led a cross-functional Agile team of four, facilitating all key Scrum ceremonies; translated complex business and technical requirements into well-defined Epics, Features, and User Stories; domain expertise in superannuation fund administration, member account management, and investment options. Ensured data integrity and compliance across multiple financial platforms. Data Analysis and Validation: Utilised SQL and XML to extract, transform, and validate large data sets from multiple integrated systems, ensuring data accuracy. Testing and QA: Managed end-to-end manual, exploratory, regression, and integration testing across complex environments. Raised and tracked defects using Azure DevOps, TFS, GitLab, Taiga, Jira, and Agile Craft. Delivered high-quality outcomes supporting integrated financial and superannuation systems. Leadership and Risk Management: Worked collaboratively to apply advanced analytical technique
Data Mapping & Test Analyst at ANZ
September 1, 2014 - September 1, 2016Implemented and tested ANZ’s Global Funds Transfer Pricing (FTP) functions and processes across all international sites, leveraging Quality Center for test management. Designed and executed test phases across DEV, SIT, UAT, Production Verification, Data Migration, Regression, and End-to-End testing—across integrated systems producing complex financial data. Configured and maintained OFSAA FTP to manage transfer pricing processes and data integrity. Developed and tested new processes for reviewing offshore Special Quotes and Non-Source data, monitoring replicating portfolios for domestic and offshore branches. Partnered with Market Risk and Trading teams to investigate anomalies and restructure portfolios as required. Performed manual software testing of the OBIEE reporting platform across all ANZ regions, validating real-time and historical reporting data for accuracy and consistency. Achievements include delivering BAU and project testing with high-quality results, enabling a robu
Data Analyst at ANZ
February 1, 2013 - September 1, 2014Supported Basel III Liquidity Transition, aligning with regulatory objectives. Improved the quality and quantity of the Group’s regulatory capital base through leverage ratio initiatives, risk management, and capital instrument optimization. Identified opportunities during Basel III transition to deliver strategic business benefits while ensuring regulatory compliance and governance.
QA Engineer – WorkDAY Integrations at Telstra
April 1, 2011 - February 1, 2013Created, maintained, and executed detailed test plans for Workday integrations. Expanded integration test coverage, reducing post-deployment issues and improving release quality. Partnered with technical and functional teams to translate business requirements into testing strategies. Maintained data security and privacy during testing. Verified inbound and outbound data transfers; assisted with UAT and validated production releases. Logged, monitored, and retested defects using JIRA and ALM, ensuring timely issue resolution. Conducted system, functional, and regression testing across key Workday modules and introduced improved test data validation methods to shorten regression timelines.
Lead Quality Assurance Engineer at Payright Pty Ltd (Fintech)
September 1, 2021 - February 1, 2023Designed and executed comprehensive manual Functional and Technical testing across mobile and web SugarCRM applications. Conducted API testing using Postman to validate integrations and ensure seamless system performance. Identified and managed defects through Jira, providing detailed documentation and actionable insights to drive timely resolution and continuous product improvement. Developed and maintained automated regression test suites, alongside writing detailed test cases, user acceptance tests (UATs), and test summary reports that ensured complete test coverage and traceability. Led and mentored Test Analysts, setting KPIs, delegating workloads effectively, and fostering a culture of continuous improvement. Refined testing strategies to enhance reliability, maintainability, usability, and performance of all delivered products. Managed multiple concurrent projects, ensuring deliverables met strict deadlines without compromising quality. Acted as a subject matter expert (SME) for
Education
Bachelor of Science | Applied Mathematics at Royal Melbourne Institute of Technology
January 11, 2030 - January 1, 1999Diploma of Financial Planning (RG146) at Monash Institute
January 11, 2030 - January 1, 2015Diploma of Financial Planning (RG146) at Monash Institute
January 11, 2030 - January 1, 2011Business Analysis at Monash Institute
January 11, 2030 - January 1, 2016Bachelor of Science at Royal Melbourne Institute of Technology
January 11, 2030 - January 1, 1999Diploma of Financial Planning (RG146) at Monash Institute, Melbourne, VIC
January 11, 2030 - January 1, 2015Universal Class at Universal Class
January 11, 2030 - January 1, 2016Diploma of Financial Planning (RG146) at Monash Institute, Melbourne, VIC
January 11, 2030 - January 1, 2011Bachelor of Science | Applied Mathematics at Royal Melbourne Institute of Technology
January 11, 2030 - January 1, 1999Diploma of Financial Planning (RG146) at Monash Institute
January 11, 2030 - January 1, 2011Diploma of Financial Planning (RG146) at Monash Institute
January 11, 2030 - January 1, 2015Qualifications
Universal Class Certification (Business Analysis)
January 11, 2030 - January 1, 2016Bachelor of Science in Applied Mathematics
January 11, 2030 - January 1, 1999Diploma of Financial Planning (RG146)
January 11, 2030 - January 1, 2015Business Analysis
January 11, 2030 - January 1, 2016Diploma of Financial Planning (RG146)
January 11, 2030 - January 1, 2011Universal Class Certification (Business Analysis)
January 11, 2030 - January 1, 2016Diploma of Financial Planning (RG146)
January 11, 2030 - January 1, 2015Universal Class
January 11, 2030 - January 1, 2016Diploma of Financial Planning (RG146)
January 11, 2030 - January 1, 2011Universal Class (completed)
January 11, 2030 - January 1, 2016Baseline Clearance
January 11, 2030 - May 7, 2026Acting Scrum Master (10-week)
January 11, 2030 - May 7, 2026Industry Experience
Software & Internet, Professional Services, Financial Services, Government, Telecommunications
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