Hi there! I'm Janet Luka, a results-driven administrative, finance, and content professional with hands-on experience in content writing, data entry, chat moderation, and office operations. I’m known for delivering accurate work under pressure, communicating professionally across digital and in-person channels, and keeping information confidential. I’m actively seeking remote international opportunities in roles such as Content Writer, Research Assistant, Chat Moderator, or Online Support Specialist, where I can combine attention to detail with reliable, proactive support.

Janet Luka

Hi there! I'm Janet Luka, a results-driven administrative, finance, and content professional with hands-on experience in content writing, data entry, chat moderation, and office operations. I’m known for delivering accurate work under pressure, communicating professionally across digital and in-person channels, and keeping information confidential. I’m actively seeking remote international opportunities in roles such as Content Writer, Research Assistant, Chat Moderator, or Online Support Specialist, where I can combine attention to detail with reliable, proactive support.

Available to hire

Hi there! I’m Janet Luka, a results-driven administrative, finance, and content professional with hands-on experience in content writing, data entry, chat moderation, and office operations. I’m known for delivering accurate work under pressure, communicating professionally across digital and in-person channels, and keeping information confidential.

I’m actively seeking remote international opportunities in roles such as Content Writer, Research Assistant, Chat Moderator, or Online Support Specialist, where I can combine attention to detail with reliable, proactive support.

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Language

English
Fluent
Hausa
Fluent

Work Experience

Freelance Content Writer at Self-Employed
January 1, 2024 - Present
Researched and wrote clear, engaging articles, blog posts, and web content across business, lifestyle, and professional development topics. Produced well-structured content tailored to target audiences, maintained tone and accuracy, proofread and edited drafts, and managed multiple projects against deadlines.
Secretary / Recruitment Support at New World Jobs Recruitment
January 1, 2025 - Present
Managed accurate data entry for candidate profiles, vacancy listings, and administrative records. Delivered front-line customer support via phone, email, and written correspondence. Moderated internal and client-facing channels, maintained organized documentation systems, and coordinated daily office workflows, scheduling, and logistics.
Community Manager (WhatsApp) at New World Concepts Limited
January 1, 2025 - January 1, 2026
Managed and moderated a WhatsApp community, ensured professional communication standards, engaged members with updates, and responded promptly to inquiries while escalating issues when necessary.
Collection Officer / Administrative Officer at H-Teams Multipurpose Corporate
January 1, 2023 - December 31, 2024
Executed structured customer payment follow-ups; provided support for payment enquiries; entered and updated transaction data with high accuracy; compiled regular management summaries; built positive client relationships to foster trust and improve payment compliance.
Cashier at Phoenix Steel Mill – Garki Mall
January 1, 2021 - December 31, 2022
Processed high-volume customer payments, balanced cash registers, and recorded daily sales; delivered consistent customer support in a busy retail environment.

Education

National Diploma (ND) — Marketing at Federal Polytechnic, Nasarawa, Nigeria
January 11, 2030 - January 1, 2023
Senior Secondary School Certificate (SSCE) at Abuja Comprehensive College, Nigeria
January 11, 2030 - January 1, 2020
First School Leaving Certificate (FSLC) at Citadel International School, Nasarawa, Nigeria
January 11, 2030 - January 1, 2016

Qualifications

Certified Virtual Assistant
January 11, 2030 - June 15, 2026

Industry Experience

Professional Services, Retail, Transportation & Logistics, Education, Media & Entertainment