Available to hire
Hi there! I’m Janet Luka, a results-driven administrative, finance, and content professional with hands-on experience in content writing, data entry, chat moderation, and office operations. I’m known for delivering accurate work under pressure, communicating professionally across digital and in-person channels, and keeping information confidential.
I’m actively seeking remote international opportunities in roles such as Content Writer, Research Assistant, Chat Moderator, or Online Support Specialist, where I can combine attention to detail with reliable, proactive support.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Language
English
Fluent
Hausa
Fluent
Work Experience
Freelance Content Writer at Self-Employed
January 1, 2024 - PresentResearched and wrote clear, engaging articles, blog posts, and web content across business, lifestyle, and professional development topics. Produced well-structured content tailored to target audiences, maintained tone and accuracy, proofread and edited drafts, and managed multiple projects against deadlines.
Secretary / Recruitment Support at New World Jobs Recruitment
January 1, 2025 - PresentManaged accurate data entry for candidate profiles, vacancy listings, and administrative records. Delivered front-line customer support via phone, email, and written correspondence. Moderated internal and client-facing channels, maintained organized documentation systems, and coordinated daily office workflows, scheduling, and logistics.
Community Manager (WhatsApp) at New World Concepts Limited
January 1, 2025 - January 1, 2026Managed and moderated a WhatsApp community, ensured professional communication standards, engaged members with updates, and responded promptly to inquiries while escalating issues when necessary.
Collection Officer / Administrative Officer at H-Teams Multipurpose Corporate
January 1, 2023 - December 31, 2024Executed structured customer payment follow-ups; provided support for payment enquiries; entered and updated transaction data with high accuracy; compiled regular management summaries; built positive client relationships to foster trust and improve payment compliance.
Cashier at Phoenix Steel Mill – Garki Mall
January 1, 2021 - December 31, 2022Processed high-volume customer payments, balanced cash registers, and recorded daily sales; delivered consistent customer support in a busy retail environment.
Education
National Diploma (ND) — Marketing at Federal Polytechnic, Nasarawa, Nigeria
January 11, 2030 - January 1, 2023Senior Secondary School Certificate (SSCE) at Abuja Comprehensive College, Nigeria
January 11, 2030 - January 1, 2020First School Leaving Certificate (FSLC) at Citadel International School, Nasarawa, Nigeria
January 11, 2030 - January 1, 2016Qualifications
Certified Virtual Assistant
January 11, 2030 - June 15, 2026Industry Experience
Professional Services, Retail, Transportation & Logistics, Education, Media & Entertainment
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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