I'm a skilled Content Writer, Copywriter, Ghostwriter, Chat Moderator, and Community Moderator with a passion for creating engaging content and fostering positive online communities. I deliver clear, compelling, and audience-focused writing while maintaining professional and responsive communication. I'm actively seeking remote opportunities where I can contribute my skills, support business growth, and provide exceptional value to clients and teams.

Janet Luka

I'm a skilled Content Writer, Copywriter, Ghostwriter, Chat Moderator, and Community Moderator with a passion for creating engaging content and fostering positive online communities. I deliver clear, compelling, and audience-focused writing while maintaining professional and responsive communication. I'm actively seeking remote opportunities where I can contribute my skills, support business growth, and provide exceptional value to clients and teams.

Available to hire

I’m a skilled Content Writer, Copywriter, Ghostwriter, Chat Moderator, and Community Moderator with a passion for creating engaging content and fostering positive online communities. I deliver clear, compelling, and audience-focused writing while maintaining professional and responsive communication. I’m actively seeking remote opportunities where I can contribute my skills, support business growth, and provide exceptional value to clients and teams.

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Language

English
Fluent
Hausa
Fluent

Work Experience

Community / Chat Moderator at New World Concepts Limited · Nigeria
January 1, 2025 - January 1, 2026
Managed online community channels, enforcing professional communication standards. Engaged members with relevant content, updates, and announcements. Responded to inquiries and concerns, escalated issues, and addressed policy violations. Monitored activity to identify spam and inappropriate conduct.
Secretary / Recruitment Support at New World Jobs Recruitment · Abuja, Nigeria
January 1, 2025 - Present
Managed accurate data entry for candidate profiles, vacancy listings, and administrative records. Delivered front-line customer support via phone, email, and written correspondence. Moderated internal and client-facing communications to maintain professional standards. Maintained documentation systems and coordinated daily workflows, scheduling, and logistics.
Community Manager (WhatsApp) at New World Concepts Limited
January 1, 2025 - January 1, 2026
Managed and moderated a WhatsApp community, ensured professional communication standards, engaged members with updates, and responded promptly to inquiries while escalating issues when necessary.
Secretary / Recruitment Support at New World Jobs Recruitment
January 1, 2025 - Present
Managed accurate data entry for candidate profiles, vacancy listings, and administrative records. Delivered front-line customer support via phone, email, and written correspondence. Moderated internal and client-facing channels, maintained organized documentation systems, and coordinated daily office workflows, scheduling, and logistics.
Content Writer | Ghostwriter | Copywriter at Freelance · Remote
January 1, 2024 - Present
Researched and wrote clear, engaging articles, blog posts, and web content across business, lifestyle, and professional development topics. Produced well-structured content tailored to audiences, maintained consistent tone, style, and accuracy. Proofread and edited drafts to ensure quality and adherence to client requirements. Managed multiple projects independently, meeting deadlines and maintaining professional communication.
Freelance Content Writer at Self-Employed
January 1, 2024 - Present
Researched and wrote clear, engaging articles, blog posts, and web content across business, lifestyle, and professional development topics. Produced well-structured content tailored to target audiences, maintained tone and accuracy, proofread and edited drafts, and managed multiple projects against deadlines.
Collection Officer / Administrative Officer at H-Teams Multipurpose Corporate · Nigeria
January 1, 2023 - January 1, 2025
Executed structured customer payment follow-ups and maintained accurate financial records. Provided support for payment inquiries via phone, email, and in person. Entered and updated transaction data with high accuracy; compiled management summaries and reports. Built positive client relationships to foster trust and improve payment compliance.
Collection Officer / Administrative Officer at H-Teams Multipurpose Corporate
January 1, 2023 - December 31, 2024
Executed structured customer payment follow-ups; provided support for payment enquiries; entered and updated transaction data with high accuracy; compiled regular management summaries; built positive client relationships to foster trust and improve payment compliance.
Cashier at Phoenix Steel Mill – Garki Mall
January 1, 2021 - December 31, 2022
Processed high-volume customer payments, balanced cash registers, and recorded daily sales; delivered consistent customer support in a busy retail environment.

Education

National Diploma (ND) — Marketing at Federal Polytechnic, Nasarawa, Nigeria
January 11, 2030 - January 1, 2023
Senior Secondary School Certificate (SSCE) at Abuja Comprehensive College, Nigeria
January 11, 2030 - January 1, 2020
First School Leaving Certificate (FSLC) at Citadel International School, Nasarawa, Nigeria
January 11, 2030 - January 1, 2016
National Diploma (ND) — Marketing at Federal Polytechnic, Nasarawa, Nigeria
January 11, 2030 - January 1, 2023

Qualifications

Certified Virtual Assistant
January 11, 2030 - June 15, 2026
Certified Virtual Assistant
January 11, 2030 - June 25, 2026

Industry Experience

Professional Services, Retail, Transportation & Logistics, Education, Media & Entertainment