Hi, I'm Janet Luka, a results-driven Administrative Professional with over 4 years of experience in recruitment coordination, office administration, and customer service. I thrive in fast-paced environments, manage multiple priorities with precision, and communicate effectively across all levels. I'm passionate about remote work, digital productivity, and maintaining accuracy and confidentiality in all tasks. I am ready to bring reliable, professional virtual support to global organizations, delivering consistent value through meticulous organization, proactive communication, and continuous improvement.

Janet Luka

Hi, I'm Janet Luka, a results-driven Administrative Professional with over 4 years of experience in recruitment coordination, office administration, and customer service. I thrive in fast-paced environments, manage multiple priorities with precision, and communicate effectively across all levels. I'm passionate about remote work, digital productivity, and maintaining accuracy and confidentiality in all tasks. I am ready to bring reliable, professional virtual support to global organizations, delivering consistent value through meticulous organization, proactive communication, and continuous improvement.

Available to hire

Hi, I’m Janet Luka, a results-driven Administrative Professional with over 4 years of experience in recruitment coordination, office administration, and customer service. I thrive in fast-paced environments, manage multiple priorities with precision, and communicate effectively across all levels. I’m passionate about remote work, digital productivity, and maintaining accuracy and confidentiality in all tasks.

I am ready to bring reliable, professional virtual support to global organizations, delivering consistent value through meticulous organization, proactive communication, and continuous improvement.

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Language

English
Fluent

Work Experience

Secretary / Recruitment Support at New World Jobs Recruitment
January 1, 2025 - Present
Served as the primary point of contact for job applicants and staff, resolving enquiries professionally and ensuring a positive candidate experience. Coordinated and scheduled interviews, managing calendars and logistics across multiple concurrent hiring campaigns. Supported end-to-end onboarding processes, preparing documentation and guiding new hires through initial procedures. Maintained accurate, confidential databases of applicant and employee records in full compliance with organisational standards. Delivered consistent administrative support that improved the speed and quality of recruitment operations.
Administrative & Customer Support Officer at H-Teams Multipurpose Corporate
January 1, 2023 - January 1, 2024
Managed scheduling, meeting coordination, and internal event logistics for a multi-department office. Designed and maintained efficient filing systems — both digital and physical — reducing document retrieval time by streamlining categorisation. Provided cross-functional administrative support, contributing to measurable improvements in daily workflow and team productivity. Acted as a central hub for internal communications, ensuring timely dissemination of information and professional correspondence.
Cashier & Customer Relations at Phoenix Steel Mill
January 1, 2021 - January 1, 2022
Processed high volumes of customer transactions with accuracy and efficiency, maintaining zero-discrepancy cash reconciliation records. Handled customer enquiries and concerns with professionalism, consistently delivering a positive in-store experience. Generated detailed daily transaction reports to support management accountability and financial oversight.

Education

National Diploma (ND) in Marketing at Federal Polytechnic, Nasarawa
January 11, 2030 - January 1, 2023
Senior Secondary School Certificate (SSCE) at Abuja Comprehensive College
January 11, 2030 - January 1, 2020
First School Leaving Certificate at Citadel International School, Nasarawa
January 11, 2030 - January 1, 2016
National Diploma (ND) in Marketing at Federal Polytechnic, Nasarawa
January 11, 2030 - January 1, 2023
Senior Secondary School Certificate (SSCE) at Abuja Comprehensive College
January 11, 2030 - January 1, 2020
First School Leaving Certificate at Citadel International School, Nasarawa
January 11, 2030 - January 1, 2016

Qualifications

Add your qualifications or awards here.

Industry Experience

Professional Services, Retail, Transportation & Logistics