I am a proactive and versatile Virtual Assistant with hands-on experience in real estate support, social media management, and Amazon brand operations. I excel at managing listings, coordinating transactions, building online presence, and optimizing e-commerce performance. I'm resourceful, tech-savvy, and reliable—helping entrepreneurs and teams stay organized, productive, and focused on growth. I bring strong communication skills and a talent for building and leading high-performing teams.

Jayvee Esquilona

I am a proactive and versatile Virtual Assistant with hands-on experience in real estate support, social media management, and Amazon brand operations. I excel at managing listings, coordinating transactions, building online presence, and optimizing e-commerce performance. I'm resourceful, tech-savvy, and reliable—helping entrepreneurs and teams stay organized, productive, and focused on growth. I bring strong communication skills and a talent for building and leading high-performing teams.

Available to hire

I am a proactive and versatile Virtual Assistant with hands-on experience in real estate support, social media management, and Amazon brand operations. I excel at managing listings, coordinating transactions, building online presence, and optimizing e-commerce performance.

I’m resourceful, tech-savvy, and reliable—helping entrepreneurs and teams stay organized, productive, and focused on growth. I bring strong communication skills and a talent for building and leading high-performing teams.

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Experience Level

Expert
Intermediate
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Language

English
Fluent

Work Experience

Operation Customer Expert I at Proctor Financial Account
January 6, 2025 - November 7, 2025
*Processed and verified insurance claims from client. Ensuring accurate documentation and adherence to policy terms. *Handled escalated calls regarding the delay or disputed claim, providing resolution that balanced customer satisfaction. *Assisted policyholders with inquiries regarding coverages, claim status and delivering excellent customer service.
Professional Virtual Assistant at Toptier Agency PH
August 1, 2023 - December 27, 2024
*Scheduled meeting, appointments, managing email & calendar. *Performing data entry, file organization, conducting online research and preparing reports. Assisting my client social media pages while still reaping the rewards of a robust online presence. *Strong expertise in creating data-driven social media strategies that boost engagement, and drive measurable results
Operation Customer Expert III at VXI Global Solution LLC,
July 4, 2022 - July 28, 2023
*Diagnose, resolve network or service issues for residential and business customers. *Perform routine system to ensure performance. *Collaborating with technical teams to support service upgrade, new deployments and providing technical support and excellent customer service during remote sessions.
Amazon Brand Manager at Elite Inc.
April 3, 2017 - April 30, 2020
*Supporting brands in growing their presence in Amazon, including optimizing product content and drive marketing campaigns. *Collaborating with teams across retail, advertising operations. Using also data to spot trends & improve performance.

Education

Bachelor of Communication Arts at Colegio De San Lorenzo
June 3, 2013 - April 15, 2016
Bachelor of Arts in Communication — A dynamic program that enhanced my skills in writing, media production, and strategic communication — all essential in delivering professional virtual assistance. It strengthened my ability to create engaging content, manage online communication, and interact effectively with clients. The course also helped me develop organization, adaptability, and attention to detail, which I apply in supporting businesses and maintaining efficient digital operations
Bachelor of Arts in Communication at Colegio De San Lorenzo
January 1, 2013 - January 1, 2016

Qualifications

Comcast Best Agent Certification
January 11, 2030 - November 12, 2025
Proctor Loan
January 11, 2030 - November 12, 2025
Insurance Claim by Loss Draft Department Certification
January 11, 2030 - November 12, 2025
Unlimited Professional Marketing Certification
January 11, 2030 - November 12, 2025
Professional Certified Amazon Brand Manager Certification
January 11, 2030 - November 12, 2025
Certified Virtual Assistant Specialist by Toptier Agency PH
January 11, 2030 - November 12, 2025
Proctor Loan Solutions Fundamentals Certification
January 11, 2030 - November 12, 2025
Certified Digital Marketing Professional by Toptier Agency PH
January 11, 2030 - November 12, 2025

Industry Experience

Media & Entertainment, Professional Services, Software & Internet, Retail, Real Estate & Construction