Available to hire
I am a dedicated and proactive professional with extensive experience in customer service, sales, and retail management. My diverse roles across different industries have equipped me with excellent communication skills, a strong ability to work under pressure, and a commitment to delivering excellent customer service. I thrive in dynamic environments and am always eager to contribute positively to my team.
With a background that includes working in music stores, event entertainment, food services, pharmacies, and financial institutions, I have developed a well-rounded skill set. I am currently enhancing my English proficiency and pursuing professional development in bartending and customer success to better serve clients and improve my career opportunities.
Experience Level
Expert
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Language
Spanish; Castilian
Fluent
English
Advanced
Work Experience
Vendedor / Cajero / Atención al Cliente / Organizador de Tienda at Enanitos Music - Puerto La Cruz
December 31, 2016 - July 31, 2025Sales duties including cashier responsibilities, customer service, and store organization.
Operador de Atracciones / Supervisor de Utilería / Atención al Cliente at Agencia de Festejos Enjoyment - Puerto La Cruz
December 31, 2019 - July 31, 2025Operated attractions, supervised props, and provided customer service.
Mesero / Cajero / Recepcionista / Cocinero / Encargado de Compras at Las Empanadas de Simón – Puerto La Cruz
December 31, 2020 - July 31, 2025Responsible for waiting tables, cashier work, reception, cooking, and purchasing management.
Atención al cliente / Organizador de tienda at Farmacia La Fe – Puerto La Cruz
December 31, 2023 - July 31, 2025Customer service and store organization.
Atención al cliente / Encuestador / Elaboración de marcos muestrales / Obtención y procesamiento de datos estadísticos at Banco Central de Venezuela - Puerto La Cruz
December 31, 2024 - July 31, 2025Customer service, conducting surveys, creating sampling frames, and gathering and processing statistical data.
Vendedor / Cajero / Atención al Cliente / Organizador de Tienda at Enanitos Music - Puerto La Cruz
December 31, 2016 - August 3, 2025Managed sales, cashier duties, customer service, and store organization effectively from 2013 to 2016.
Operador de Atracciones / Supervisor de Utilería / Atención al Cliente at Agencia de Festejos Enjoyment - Puerto La Cruz
December 31, 2019 - August 3, 2025Operated attractions, supervised props, and provided customer service between 2017 and 2019.
Mesero / Cajero / Recepcionista / Cocinero / Encargado de compras at Las Empanadas de Simón – Puerto La Cruz
December 31, 2020 - August 3, 2025Handled multiple roles including waiter, cashier, receptionist, cook, and purchasing manager during 2019-2020.
Atención al cliente / Organizador de tienda at Farmacia La Fe – Puerto La Cruz
December 31, 2023 - August 3, 2025Provided customer service and organized the pharmacy store from 2022 to 2023.
Atención al cliente / Encuestador / Elaboración de marcos muestrales / Obtención y procesamiento de datos estadísticos at Banco Central de Venezuela - Puerto La Cruz
December 31, 2024 - August 3, 2025Managed customer service, conducted surveys, prepared sample frameworks, and processed statistical data during 2023-2024.
Education
Primary Education at U. E. "Nuestra Señora De Fátima" Urb Gulf
January 1, 2007 - December 31, 2012Secondary Education at U. E. "Nuestra Señora De Fátima" Urb Gulf
January 1, 2012 - December 31, 2017Primary Education at U. E. “Nuestra Señora De Fátima” Urb Gulf
January 1, 2007 - December 31, 2012Secondary Education at U. E. “Nuestra Señora De Fátima” Urb Gulf
January 1, 2012 - December 31, 2017Qualifications
Curso de Manipulación de Alimentos
January 11, 2030 - July 31, 2025Certificado de Salud Vigente
January 11, 2030 - July 31, 2025Licencia de conducir de segundo grado
January 11, 2030 - July 31, 2025British English Academy / Inglés Conversacional
January 1, 2023 - July 31, 2025Barrel Bartender High School / Curso de Bartender Profesional - Mención Mixólogo
January 1, 2021 - December 31, 2022Fundamentos de Marketing Digital - Google Actívate
January 1, 2021 - December 31, 2021Taller de Community Manager - El Paragüero
January 1, 2022 - December 31, 2022Ruta: “Customer Success Specialist” - Platzi
January 1, 2024 - July 31, 2025Curso de manipulación de alimentos
January 11, 2030 - August 3, 2025Certificado de salud vigente
January 11, 2030 - August 3, 2025Licencia de conducir de segundo grado
January 11, 2030 - August 3, 2025British English Academy / Inglés Conversacional
January 1, 2023 - August 3, 2025Barrel Bartender High School/ Curso de Bartender Profesional - Mención Mixólogo
January 1, 2021 - December 31, 2022Fundamentos de Marketing Digital - Google Actívate
January 1, 2021 - December 31, 2021Taller de Community Manager - El Paragüero
January 1, 2022 - December 31, 2022Ruta: “Customer Success Specialist” - Platzi
January 1, 2024 - August 3, 2025Industry Experience
Retail, Financial Services, Travel & Hospitality, Consumer Goods, Professional Services
Experience Level
Expert
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