Jawara D. Malela
I am a meticulous professional with 5+ years of experience leading general operations and staff management across retail stores and warehouse environments.
About
I am a meticulous professional with 5+ years of experience leading general operations and staff management across retail stores and warehouse environments. I excel at maintaining stock accuracy, coordinating cross-functional teams, and delivering smooth, on-time operations from stock to customer service. I thrive in fast-paced settings and am comfortable coordinating between warehouse and retail to ensure product availability and customer satisfaction.
In addition to operations, I have hands-on experience with data labeling and customer support. I maintain high accuracy in data annotation, respond promptly to inquiries, and document feedback for process improvements. I enjoy solving problems, handling complaints calmly, and turning challenges into actionable solutions that boost efficiency and satisfaction in remote or in-person work environments.
- 7 years' experience
- Joined October 2025
Skills· 1
Languages
- IndonesianFluent
- EnglishFluent
- ArabicIntermediate
Industry experience
- Retail
- Wholesale & Distribution
- Transportation & Logistics
- Professional Services
- Manufacturing
- Software & Internet
- Consumer Goods
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Work experience
Annotated large sets of texts (and sometimes images or search results) for AI training purposes. Followed strict project guidelines (Indonesian-English AI conversational training). Communicated with project admins to clarify guidelines and report inconsistencies. Maintained high accuracy rates through consistent quality checks.
Monitoring sales productivity, inventory management, and resolved customer concerns on-site. Supervise merchandising strategy and store operational efficiency. Coordinated between warehouse and retail, ensuring product accuracy and timely restock. Maintained detailed records, monitored shipment tracking, and resolved delivery issues efficiently.
Monitored sales productivity, inventory management, and resolved customer concerns on-site. Supervised merchandising strategy and store operational efficiency. Coordinated between warehouse and retail to ensure product accuracy and timely restock. Maintained detailed records, monitored shipment tracking, and resolved delivery issues efficiently.
Education
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